Lexus of Wesley Chapel

Service Matt was very personal and professional and work was done timely. Taken care of immediately upon arrival. Layout of dealership was explained. Great Matt was very personal and professional and work was done timely. Taken care of immediately upon arrival. Layout of dealership was explained. Great food and coffee. All services were exceptional More

Here's Johnny We visited Wesley Chapel Lexus recently and had no serious intent to drive a new Lexus off their lot. We were met by Johnny Millaway and a couple hou We visited Wesley Chapel Lexus recently and had no serious intent to drive a new Lexus off their lot. We were met by Johnny Millaway and a couple hours later we were on our way home with a new RX350. Johnny was efficient and a great listener to what our interests were. He did a super job explaining our options to purchase or lease and our decision was made without any pressure from Johnny or his sales manager. More

Exceptional staff!! I went into this dealership to browse a vehicle after visiting a nearby Mercedes Benz dealership. First off, being greeted by a concierge and having t I went into this dealership to browse a vehicle after visiting a nearby Mercedes Benz dealership. First off, being greeted by a concierge and having time to explore the vehicles I was interested in before dealing with a sales person was refreshing. Once I decided on a vehicle I was blessed to be met my sales person Jeanette Fernandez. She has a wonderful spirit and listened to the specific things I wanted to experience during my test drive to make sure the vehicle was a good fit for my needs. Jeanette not only listened to me, but she went above and beyond to give me a great deal. I had a good offer from Mercedes, but this Lexus dealership gave me a GREAT offer. Jeanette, Carlos, Nick and Mia worked so hard to get me the car that I wanted and with the financing that I wanted. My deal took several days but Jeanette made sure no one else purchased my vehicle I picked out while we worked out the process. I love how all of the staff congratulates and applaud you once you purchase, and even put a bow on the hood. Its those extra little details that made this my best car purchasing experience ever. Thank you all so very much. You have an outstanding operation and staff at Lexus of Wesley Chapel. More

Amazing staff Jordan was amazing ! I never experienced such high level customer service like yesterday at any dealer. We were treated so wonderfully and bought the Jordan was amazing ! I never experienced such high level customer service like yesterday at any dealer. We were treated so wonderfully and bought the car we wanted . More

Excellent customer service! Both my husband and I purchased a vehicle the same week from different dealerships in the same area. My experience with Parsa was outstanding. He was Both my husband and I purchased a vehicle the same week from different dealerships in the same area. My experience with Parsa was outstanding. He was very professional, pleasant, humble which is not a characteristic that you normally see in this industry. Parsa listened to what I was looking for it and was very helpful in assisting me to find it. Never pushy, just all around kind. I purchased the vehicle because of the respect and candor he demonstrated. My husband told me that he wished his experience would have been the same as we had with Parsa. More

Excellent service We had visited a few dealers however, the service here was superior. We absolutely loved working with Jeannette. She is amazing! She is very sweet, pa We had visited a few dealers however, the service here was superior. We absolutely loved working with Jeannette. She is amazing! She is very sweet, patient, quick and smart. I would definitely recommend her to anyone buying a car. More

Great car buying experience I had been to several dealerships looking for the best used car for me. I was treated like a special guest from the minute I walked in. I had made an I had been to several dealerships looking for the best used car for me. I was treated like a special guest from the minute I walked in. I had made an earlier appointment via the internet and was pleasantly surprised at my entire experience from being greeted by the salesman, to test driving the vehicle, to handling the financing details, to walking out the door and getting instructions from the salesman about all the computer “bells and whistles“ on the car. I’d do it again with them.tomorrow, but I only need one vehicle. More

Incredible people Alex was a top professional and made our experience with Lexus a Pleasant From Alex greeting us to making sure our car setting was programmed he Alex was a top professional and made our experience with Lexus a Pleasant From Alex greeting us to making sure our car setting was programmed he made us feel like the dealership was open only for us. Alex is very respectful and funny as well. He made the deal quick with getting us the price that we needed to buy. Alex attention to details was Superb. He he didn’t have an answer, he told us do and quickly gave I was very accurate information . He a credit to the dealership with his Pleasant environment. The snack bar was awesome too More

Great experience for service. We went for oil change and were treated with respect, kindness, and caring from every associate from the minute we drove into the service bay. We went for oil change and were treated with respect, kindness, and caring from every associate from the minute we drove into the service bay. More

Best car buying experience ever What a pleasure it was to purchase a vehicle at this dealership! My husband and I leased a new SUV from DeAndre. He was honest and so very helpful. We What a pleasure it was to purchase a vehicle at this dealership! My husband and I leased a new SUV from DeAndre. He was honest and so very helpful. We would absolutely recommend this dealership and DeAndre to our family and friends More