Lexus of Wesley Chapel - Service Center

Great customer service ! Johnathan Nicoletti our sales man did a amazing job!! I’ve recommended him to several people already!!! I will be back for my next car and making sure he’s my sales man! ⭐️ ⭐️ ⭐️ man did a amazing job!! I’ve recommended him to several people already!!! I will be back for my next car and making sure he’s my sales man! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

Everyone is so very kind and the service is great!I was Everyone is so very kind and the service is great! I was given a loaner car so I could multi task and get all my errands done!! Forrest is the best! Everyone is so very kind and the service is great! I was given a loaner car so I could multi task and get all my errands done!! Forrest is the best!! Thank you More

It all starts with the automobile. Next comes service and amenities. Wonderful all the way around. The customer experience is top drawer. Lastly, the people couldn’t be more friendly or accommodating. and amenities. Wonderful all the way around. The customer experience is top drawer. Lastly, the people couldn’t be more friendly or accommodating. More

This is one of the best car dealerships I’ve been to. All of the associates were friendly and knowledgeable. Christian Popp was an excellent service advisor. of the associates were friendly and knowledgeable. Christian Popp was an excellent service advisor. More

Excellent. Lexus always does a good and thorough job. I Excellent. Lexus always does a good and thorough job. I wish I could thank each and every employee including the ones that greet each customer whe Excellent. Lexus always does a good and thorough job. I wish I could thank each and every employee including the ones that greet each customer when we pull up to the reception area. Excellent service and their hospitality is also great. More

I could only give four stars. When someone is spending xtra cash to have their car/SUV serviced, you would think during this crucial time COVIN-19, the corporate would issue all vehicles to disinfected be xtra cash to have their car/SUV serviced, you would think during this crucial time COVIN-19, the corporate would issue all vehicles to disinfected before returning to the owner for EVERYONES health and safety. A win-win situation. This will definitely be a corporate issue coming up again very soon. More

Forrest in the service department is awesome!. Everyone at Lexus of Wesley Chapel are friendly and very helpful. I would highly recommend them. Great service! at Lexus of Wesley Chapel are friendly and very helpful. I would highly recommend them. Great service! More

Excellent service-- prompt, courteous, friendly staff, beautiful, comfy waiting room, plus yummy, freshly prepared goodies to munch on while waiting, even an unusual iced Neoplitan coffee! beautiful, comfy waiting room, plus yummy, freshly prepared goodies to munch on while waiting, even an unusual iced Neoplitan coffee! More

Excellent service. Clear explanation of problem. Prompt completion of service. Friendly and helpful. Clean restrooms. Attractive waiting area with refreshments available serving staff. Many yhanks completion of service. Friendly and helpful. Clean restrooms. Attractive waiting area with refreshments available serving staff. Many yhanks More

Pleasantly Surprised What began as a maintenance appointment ended as a sale! I love my new Lexus NX. Johnny is warm, welcoming, listened to my needs and is a true profess What began as a maintenance appointment ended as a sale! I love my new Lexus NX. Johnny is warm, welcoming, listened to my needs and is a true professional Though I expected a “we can’t” theme and was pleasantly surprised at the best customer service experience possible! Though the buying experience is still extensively LONG (HOURS....), Johnny made my waiting worthwhile and even interceded at points to investigate the unnecessary wait... More