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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
580 Reviews

580 Reviews of Lexus of Wesley Chapel - Service Center

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March 18, 2020

If I have any kind problems, Forrest the only one who is always ready to help me!!!! The other workers just do their duty on with minimum involvement just enough to receive their monthly earnings. I’m the c More

by Ira19
Recommend Dealer
Yes
Employees Worked With
Chad Herd, Forrest Browne
March 16, 2020

Jacob was excellent in taking me through the complimentary five thousand mile service. He was very thorough in explaining what was going to be done. After the service was completed he walked me More

by dcr522003
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2020

At Lexus of Wesley Chapel they know how to treat their customers, from the beautiful facility to friendly and welcoming staff, you know your vehicle will get the same special treatment as I did. Shout out More

by emmanuelhernandez3@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
March 14, 2020

Service Manager was excellent. The check in was quick and I was kept updated on the status of my repair. I was provided a loaner car and my repair was completed the next day. I am completely satisfied with t More

by Bobby.cason1
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Excellent service-fast and courteous! Christian was extremely helpful and friendly! The waiting lounge is the best! Highly recommend Lexus of Wesley Chapel for service. More

by Vhunsaker
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Another excellent experience! By far the best Lexus dealer in the Tampa Bay area. Service dept is amazing, they keep you up to date on your vehicle status and go above and beyon More

by Lawrence Botkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne, Alem Vasquez
February 28, 2020

Pleasant environment. Customer service is excellent. Many TVs and enjoyable coffee bar. It's a comfy place to wait for your car. All of our questions were answered and my car was washed before releasing it More

by vickit95
Recommend Dealer
Yes
Employees Worked With
Matt Schronce in service dept. and Alexandra Prado. Both great to work with at the dealership.
February 27, 2020

This was my second experience with Wesley Chapel Lexus and Matt. Both experiences have been excellent. The physical location is lovely, the staff is very pleasant. They provide wonderful snacks and treats More

by Carol
Recommend Dealer
Yes
Employees Worked With
Service-Matt and loaner staff. Wonderful customer service.
February 26, 2020

Visiting from Canada, perfect opportunity to be taken advantage of. Instead I was treated to prompt, honest and professional customer service by staff who were friendly and knowledgeable. Will highly rec More

by Bruce A
Recommend Dealer
Yes
Employees Worked With
Service
February 25, 2020

Excellent service. Matt in service was very friendly and Excellent service. Matt in service was very friendly and helpful. Explain in detail types of service needed. Will recommend this Dealer to friends a More

by Singh
Recommend Dealer
Yes
Employees Worked With
Matt in service was excellent. , Al Hamid
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