Lexus of Wichita - Service Center

Jonathan was Great to work with! ! He is very knowledgeable about the vehicle he sales! Scott was Good to us as well. This is our 3rd Lexus to purchase from them. Happy with the Deale ! He is very knowledgeable about the vehicle he sales! Scott was Good to us as well. This is our 3rd Lexus to purchase from them. Happy with the Dealership all around! More

Angela was very helpful, informative, and provided outstanding customer service when I took my vehicle to be serviced. outstanding customer service when I took my vehicle to be serviced. More

Walser is a customer service dealership starting with sales through the professional maintenance on your car. sales through the professional maintenance on your car. More

I enjoyed working with Angela. She helped make the bill correct and informative. The customer lounge was comfortable and the choice of beverages very good. She helped make the bill correct and informative. The customer lounge was comfortable and the choice of beverages very good. More

I arrived at my appointment, I was told I was not on the list even though I made an appointment on line . list even though I made an appointment on line . More

Fast, pleasant, explained work and were very polite. Answered any questions I asked about and were efficient. Answered any questions I asked about and were efficient. More

Excellent, always helpful and do a tremendous job in a timely fashion. James Gallardo is the best! timely fashion. James Gallardo is the best! More

We have always gotten our cars serviced here. The service team is great and even text me when my service is do. I love the video reports. The service team is great and even text me when my service is do. I love the video reports. More

The fellow who helped me was professional and so very helpful. He exp[lained all the details very well helpful. He exp[lained all the details very well More

Wichita always is professional when i have my LC serviced. The lounge is comfortable which i appreciate, especially the coffee and massage chairs. The service rep was pleasant. My one concern is serviced. The lounge is comfortable which i appreciate, especially the coffee and massage chairs. The service rep was pleasant. My one concern is that my LC,s brakes have really begun to squeak and I asked about it. He said the brakes are fine and that the rotors get residue which can cause this. I own multiple Lexus and Toyota vehicles, including a 2011 Tundra which I have driven the heck out of and have never had this brake squeal issue. It really really sucks to pull up to every stop light in this beautiful vehicle and have everyone look over and wonder what the heck is going on with my brakes. It’s legit embarrassing. I know from other LC owners that this is a very common issue. Lexus needs to make this issue go away.i drive an hour to have this vehicle serviced and At this point I’m going to probably look for a different service vendor to do my maintenance and hopefully earn my dollars. Very frustrated as this issue ruins the LC experience. More