Vy Nguyen

I had a wonderful experience during my recent visit to the Lexus dealership! From the moment I arrived, I felt welcomed and appreciated by Alexis. She was friendly, professional, and genuinely helpful, ma the Lexus dealership! From the moment I arrived, I felt welcomed and appreciated by Alexis. She was friendly, professional, and genuinely helpful, making the entire experience smooth and enjoyable. I truly appreciate not only her, but every single member of the service team for their patience, attention to detail, and willingness to answer all my questions. It’s always a pleasure to deal with people who care about their customers and take pride in providing excellent service. Thank you for making my visit such a positive experience. I look forward to visiting again and would happily recommend this dealership to others! More

by Rkb Verified Customer Verified Customer

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Vy was wonderful to work with. Even though we went in to buy a used vehicle, we received great help and he went above to get the vehicle up for us to see. The building and people w Even though we went in to buy a used vehicle, we received great help and he went above to get the vehicle up for us to see. The building and people were very nice and pleasant to work with. I love that Vy was the one we dealt all the way through the process. We didn't get handed off to anyone else. More

by keckelberry Verified Customer Verified Customer

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Vi knows the cars. And can answer any questions. There is no pressure to buy And can answer any questions. There is no pressure to buy More

by strongchang1 Verified Customer Verified Customer

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Great service and fantastic advise from the lexus team. Will definitely come back again for future purchase of a vehicle. Will definitely come back again for future purchase of a vehicle. More

by christophergregg1997 Verified Customer Verified Customer

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Good buying and also maintenance and warranty experiences. Great walk through if the features on the car when I picked it up at delivery experiences. Great walk through if the features on the car when I picked it up at delivery More

by LAURAICE80 Verified Customer Verified Customer

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It was a very quick and efficient complimentary 5000 mile service on my new TX500h. I had the car back in two hours. service on my new TX500h. I had the car back in two hours. More

by gbcurry11 Verified Customer Verified Customer

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Traveled 15 hours one way. Told the dealer I wanted to sign paperwork and leave for back home. The car was not ready. It had to go to a body shop for repair. The interior Told the dealer I wanted to sign paperwork and leave for back home. The car was not ready. It had to go to a body shop for repair. The interior was not cleaned. Windshield and dashboard were dirty. This was a CPO car. Not inspected by my calculation. The rear bumper was damaged. They told me to take the car home and get two estimates for repair. Both body shops said the bumper needed to be removed, stripped of paint, repaired, repainted and reinstalled. Dealer balked. In fact it took the Sales Manager 5 business days before he even opens the e-mails with estimates I had sent. Only because I called him. Then he scolded me that he needed two estimates from different shops. They were both sitting in his in box. I love the care paid almost $90,000. It was one of my most terrible car purchase experience. I am 71 so I've had a few. It took three hours at the dealership until I finally was on my way home. I have bought 5 other cars from Lexus dealers in my home town and have never been treated so poorly. More

by Paul.j.lecker Verified Customer Verified Customer

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Very accommodating. No problems - easy in and out. Every employee is very courteous and knowledgeable. No problems - easy in and out. Every employee is very courteous and knowledgeable. More

by gwsharpe Verified Customer Verified Customer

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Alexis did a great job explaining the process. Couldn't understand the mechanic on our video very well. Car was ready in the time frame I was told. Great customer service. Couldn't understand the mechanic on our video very well. Car was ready in the time frame I was told. Great customer service. More

by Shirley Palmer-Witt Verified Customer Verified Customer

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I highly recommend Walser Auto Campus, Wichita, KS! I had a fantastic experience with Vy. I knew exactly what I wanted when I came to the lot, and that was immediately respected. I never felt pressur I had a fantastic experience with Vy. I knew exactly what I wanted when I came to the lot, and that was immediately respected. I never felt pressured to consider something different or steered toward something I didn’t want. Jennifer assisted with my test drive making sure she answered any questions I had. Vy made sure I was aware of any additional options available without ever making me feel pressured, even taking some time to do numbers together, ensuring comfortable payments. Any time I brought up a concern, they never questioned or dismissed it. Instead, they took the time to check everything out and make sure I was completely satisfied. I really appreciated how customer-focused and attentive they were throughout the entire process. The experience was straightforward, professional, and genuinely enjoyable. I truly felt like Vy and Walser cared about making sure I was comfortable and happy with my purchase, and that made all the difference. Thank you, Vy & Walser, for such a great experience! More

by fitzwaterinvestmentgroup Verified Customer Verified Customer

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