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Lexus of Wilmington - Service Center

Wilmington, DE

4.8
287 Reviews

287 Reviews of Lexus of Wilmington - Service Center

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July 31, 2025

Prompt scheduling and response. Explained work to be done and delivered car on a timely basis. More

by gempesaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Lexus of Wilmington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wilmington!

July 31, 2025

I had an amazing experience working with Troy Mayer at Lexus of Wilmington. From the moment I walked in, Troy made me feel comfortable and genuinely listened to what I was looking for. He was extremely kn More

by Abaseball718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Lexus of Wilmington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wilmington!

July 29, 2025

Leo is how every salesman should represent their dealership. He is the man you want to see ! More

by Aliah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Lexus of Wilmington responded

Hi Aliah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2025

I recommend Leo to be your sales person at Lexus of Wilmington ! He knows his product extremely well and find joy in taking care of his clients ! More

by Eene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Lexus of Wilmington responded

Hi Eene, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2025

Leo’s customer service is what every dealership should strive for. He was very respectful, informed, and focused on the client. More

by dakotabierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2025

I felt welcome and informed the entire visit, thanks to Leo’s great attitude and professionalism. Absolutely nothing more could have been done. More

by onlychancebiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2025

Leo is the best salesman i've met ! His high energy and his overall fun energy to be around make the experience an absolute 10/10 More

by kaufmanjonathan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2025

Leo made sure I understood financing, features, and warranties everything, without making it overwhelming. Very well rounded young man. More

by matttwilhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo jackson
Jul 27, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2025

Was waiting for my car for service and had the pleasure of talking to Leo. He knows his product very well and carry’s himself very well. Definitely a great representative of the Lexus brand ! More

by Nasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Lexus of Wilmington responded

Hi Nasir, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2025

Great environment and I felt comfortable the whole time. Leo was a pleasure to talk to and helped me out a lot. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Lexus of Wilmington responded

Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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