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Lexus of Wilmington - Service Center

Wilmington, DE

4.8
283 Reviews

283 Reviews of Lexus of Wilmington - Service Center

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July 26, 2025

I felt welcome and informed the entire visit, thanks to Leo’s great attitude and professionalism. Absolutely nothing more could have been done. More

by onlychancebiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Great environment and I felt comfortable the whole time. Leo was a pleasure to talk to and helped me out a lot. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Leo is the best salesman i've met ! His high energy and his overall fun energy to be around make the experience an absolute 10/10 More

by kaufmanjonathan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Leo made sure I understood financing, features, and warranties everything, without making it overwhelming. Very well rounded young man. More

by matttwilhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo jackson
July 26, 2025

Was waiting for my car for service and had the pleasure of talking to Leo. He knows his product very well and carry’s himself very well. Definitely a great representative of the Lexus brand ! More

by Nasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Leo’s customer service is what every dealership should strive for. He was very respectful, informed, and focused on the client. More

by dakotabierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Leo helped my daughter wirh her car, hehis a great young sales profesional. I rexcomend him to everyone ! More

by Raisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Lexus of Wilmington responded

Raisa, thank you so much for your feedback! Leo will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2025

Leo gave me the best experience and had great communication and helped me a lot. More

by karimabdelsalam21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Leo will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 18, 2025

Troy M was my salesman and is my go to guy what an awesome day he has helped me to enjoy!! Thank you Troy M for all your assistance and patience as this was a smooth transition I give you all the cred More

by ddc80319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy M and Josh!!
Jul 26, 2025 -

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 04, 2025

Very easy to work with, I recommend. Go to Leo for anything from sales to even just talking about life. More

by grate_late_7e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Lexus of Wilmington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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