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293 Reviews of Lexus of Wilmington - Service Center
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September 29, 2025
Nothing is more important than a salesman with product knowledge. The vehicle is going to sell itself but, Marty has the knowledge to make it come together to make sense in business. Whatever he’s being p knowledge. The vehicle is going to sell itself but, Marty has the knowledge to make it come together to make sense in business. Whatever he’s being paid, I recommend a raise because it’s not enough! More
by JoeEZ
Employees Worked With
September 29, 2025
Very knowledgeable had a real sense of urgency when it came to my needs highly recommend going to see him came to my needs highly recommend going to see him More
by Edgwoodharper
Employees Worked With
September 29, 2025
Marty is very patient and knowledgeable about cars and the car buying process. He will take his time and explain things throughly. Very professional and easy to work with. the car buying process. He will take his time and explain things throughly. Very professional and easy to work with. More
by Rossmba
Employees Worked With
September 18, 2025
We’ve been using Lexus Service for quite a few years now. Rob Payson has been our service manager for a number of those years. We have always received excellent assistance. All our questions are answered in Rob Payson has been our service manager for a number of those years. We have always received excellent assistance. All our questions are answered in a timely fashion and done in a manner so that our cars run like new even though one has over 200,000 miles on it. I highly recommend Rob Payson and Koons Lexus Service. More
by Wagonser
Employees Worked With
Rob Payson in Lexus service.
July 31, 2025
I had an amazing experience working with Troy Mayer at Lexus of Wilmington. From the moment I walked in, Troy made me feel comfortable and genuinely listened to what I was looking for. He was extremely kn Lexus of Wilmington. From the moment I walked in, Troy made me feel comfortable and genuinely listened to what I was looking for. He was extremely knowledgeable about the vehicles and helped me find the perfect Lexus that fit both my needs and budget. There was no pressure at all—just honest advice and great customer service. The whole process was smooth and efficient. Highly recommend asking for Troy if you're in the market for a Lexus! More
by Abaseball718
Employees Worked With
July 31, 2025
Prompt scheduling and response. Explained work to be done and delivered car on a timely basis. Explained work to be done and delivered car on a timely basis. More
by gempesaw
Employees Worked With
July 29, 2025
Leo is how every salesman should represent their dealership. He is the man you want to see ! dealership. He is the man you want to see ! More
by Aliah
Employees Worked With
July 27, 2025
I recommend Leo to be your sales person at Lexus of Wilmington ! He knows his product extremely well and find joy in taking care of his clients ! Wilmington ! He knows his product extremely well and find joy in taking care of his clients ! More
by Eene
Employees Worked With
