Lexus of Wilmington - Service Center

Koons Lexus consistently delivers good service with a smile. They've taken care of our car for years and it still runs like a top. Thanks Koons! smile. They've taken care of our car for years and it still runs like a top. Thanks Koons! More

Great dealership, friendly and courtesy service area. They were on time and delivered everything as promised. Got a loaner last minute.. George went out of his way to hook me up. They were on time and delivered everything as promised. Got a loaner last minute.. George went out of his way to hook me up. More

It was easy to get a convenient time for the service. I brought it in early and was promptly taken to check in. The car was done on time and the service personnel were pleasant. brought it in early and was promptly taken to check in. The car was done on time and the service personnel were pleasant. More

Always outstanding service! My service rep Georges Shaer always takes such good care of me and my Lexus. I’ll never bring it anywhere else! always takes such good care of me and my Lexus. I’ll never bring it anywhere else! More

Everything promised has been delivered and the pickup service is great. Nice not to have to sit at service center while car is being serviced. service is great. Nice not to have to sit at service center while car is being serviced. More

Service has been good. Love the hospitality. The car was not washed properly this time around though. It was just rinsed. not washed properly this time around though. It was just rinsed. More

George is someone I can trust. Trusting and feeling comfortable does not come by easily. He is very attentive and always inform me on the progress on my car service and also he always call me back ri comfortable does not come by easily. He is very attentive and always inform me on the progress on my car service and also he always call me back right away. Also Bruce was very courteous, efficient, and trustworthy on picking up my car and delivered after the service. More

Reps. were very polite and courteous. My service was completed on time as expected. No issue. completed on time as expected. No issue. More

Everyone seems very efficient, well organized. I trust the workers to know their product and do what is needed for the car. I would recommend them. the workers to know their product and do what is needed for the car. I would recommend them. More

Great customer service and always reliable maintenance service. I've been a Wilmington Lexus customer for over 10 years and have no plans to change! service. I've been a Wilmington Lexus customer for over 10 years and have no plans to change! More