Back

Lexus of Wilmington - Service Center

Wilmington, DE

4.8
272 Reviews

272 Reviews of Lexus of Wilmington - Service Center

Sort by
February 11, 2017

on time -- on price! efficient service Well done - completely satisfied. Met immediately and prearranged repairs noted upon arrival. Pleased that the went through a standard check list t More

by lexus repair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Payson, Rob Payson
Mar 19, 2017 -

Lexus of Wilmington responded

Thanks for the review!

February 08, 2017

Excellent Service Provided by Jazz I want to give an outstanding acknowledgement to Jazz in the service center. Our 430 LS is a pride and joy for our family, and we aim to take care of More

by jrphillips5326
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jazz Young
Mar 19, 2017 -

Lexus of Wilmington responded

Thanks for the review!

November 13, 2016

great service with great people The people are always friendly and helpful and the service is excellent. The waiting area is also pleasant making waiting for the car a nice experienc More

by lexus 200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Sidik
Dec 19, 2016 -

Lexus of Wilmington responded

Thanks for the review!

October 17, 2016

Excellent service under time estimate at Top Exus Dealer You may find the Lexus brand in many locations. You will not discover a better dealership than Koons in Wilmington: comfortable facility, informed sa More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Binder, Mo Sidik
Oct 21, 2016 -

Lexus of Wilmington responded

Thanks so much for the review!

July 06, 2016

Excellent service. My car was picked up at my place of employment for an oil change. The gentleman who took my car back for service was very friendly and polite. He de More

by cargal,hailey111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mo Sidik
Jul 07, 2016 -

Lexus of Wilmington responded

Thanks for the review!

May 02, 2016

sales and service I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our More

by Lexus4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purnell Pressley, Ollie Wooten
May 03, 2016 -

Lexus of Wilmington responded

Thank you so much for taking the time to leave us a review!

April 28, 2016

Top Shelf Lexus Dealership Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a More

by Evelyn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Service handler
May 11, 2016 -

Lexus of Wilmington responded

Evelyn, we are happy to hear that your oil changes are always done quickly and efficiently. Thank you for reviewing!

April 14, 2016

20000 mi scheduled serice. Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met th More

by dudley cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Cook
May 11, 2016 -

Lexus of Wilmington responded

Dudley, thank you for reviewing! We are happy to hear that your service was provided efficiently and exceeded your expectations. We hope to see you again soon!

April 13, 2016

Excellent service Quick, efficient and excellent customer service on a problem with a Certified vehicle. One phone call and a problem with a recurrent problem with the More

by Dutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Dougherty
May 11, 2016 -

Lexus of Wilmington responded

Thanks for the review! Customer service is extremely important to us so we are happy to hear you had a pleasant experience. Come back and see us again soon!

January 14, 2016

update papers, install door edge gaurds that were owed The RX350 that we purchased was obtained from another dealer the day after the contract was negotiated and the serial number was different from the on More

by hokie79+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Sidik , Matt Stern, Andrew Greene
...
21
...