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Lexus of Winter Park

Winter Park, FL

4.1
1,367 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,367 Reviews of Lexus of Winter Park

October 07, 2014

Great Experience . You did a good work Jorge Laucirica. You were so helpful and patient. I'm very happy with services that you provided. Thank you. More

by trangngo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Oct 08, 2014 -

Lexus of Winter Park responded

On behalf of Team Lexus of Orlando thank you for sharing your positive feedback regarding your Sales experience with our Product Specialist, Jorge Laucirica! Mr. Laucirica takes great pride and effort to ensure his Guests receive our “World Class Service”! We sincerely appreciate your selecting us for your Lexus purchase! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 04, 2014

Great Experience at Lexus of Orlando Well let's just say that Charles Reams made my dreams come true!! Just Bought a 2007 BMW328i AND I LOVE IT!!!! We test drove three cars but knew from More

by Yakirasinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Curet
Oct 06, 2014 -

Lexus of Winter Park responded

Thank you for leaving us this review. We are very happy to hear that Charles and Carlos could help get you set up with the perfect vehicle for you. Congratulations on your 2007 BMW328i! If there is anything more we can do for you please feel free to come back and see Lexus of Orlando any time! Take care. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

October 03, 2014

Good experience at Lexus of Orlando Good working with Charles Ream. He took great care of us while we we there. Very nice dealership. I would highly recommend to anyone looking for a More

by steven.wormser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Oct 06, 2014 -

Lexus of Winter Park responded

Steven, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Charles was able to satisfy that. We are very appreciative of your 5-star review and recommendation. Don't hesitate to reach out if you have any further questions or needs. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

October 03, 2014

3rd lexus! Great experience! This is my third Lexus! This time a hybrid. Charles Ream was excellent in explaining all the new features and in particular the Navigation system. Hig More

by ruhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Oct 06, 2014 -

Lexus of Winter Park responded

It was a pleasure to read about your third car buying experience at the dealership. Congratulations on your Hybrid! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Charles was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

October 03, 2014

Great Experience Charles Ream showed me around he was knowledgeable with the car specs, upbeat positive person really helped me out. So happy I bought my car through More

by why.recycle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Oct 06, 2014 -

Lexus of Winter Park responded

Thanks for taking time to share this wonderful review! I'm very happy to hear that Charles was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

October 02, 2014

Great!!!!!!!!! I ve been coming to Lexus of Orlando for some years now and my experience with them has been above excellent ,I'm referring all my family and friends More

by Ys88q7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Huertas, Allen Sandberg
Oct 02, 2014 -

Lexus of Winter Park responded

We are so pleased to know that you continue your long term patronage and recommended us to your friends and family! You are what makes us who we are by providing us the opportunity to demonstrate our appreciation to you in a quality and professional manner. Our Service Advisor, Mr. Jose Huertas, and our Service Manager, Mr. Allen Sandberg, take great pride in what they do for our Guests and they are very honored to know of your satisfaction. We look forward to seeing you in the future and thank you for your loyalty. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 02, 2014

Great experience Very knowledgeable, detailed oriented, friendly. He answered all the questions we asked about the vehicle, he showed us stuff we probably wouldn't kno More

by pjamero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baoliang "Peter" Pan
Oct 02, 2014 -

Lexus of Winter Park responded

We are so pleased to know you had a "Great" Sales experience and want to thank you for selecting Lexus of Orlando for your vehicle purchase. Your feedback is very important to us and will be shared with our whole Team! Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 02, 2014

Class Act Team and Blessed to Find Lexus of Orlando Tara got me there and Pan was so much fun. Cool, patient, and professional. Telling everyone to see Pan at Lexus. I'll be back! More

by renesmith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Russo, Boaling Pan aka Peter Pan and Carlos, Baoliang "Peter" Pan
Oct 06, 2014 -

Lexus of Winter Park responded

Hello Rene and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tara and Pan was there to provide you with such exceptional service! Thank you again and we look forward to seeing you again. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

October 01, 2014

Very pleasant experience I recieved an invitation to bring in my car for a trade in, and to test drive the new or used cars. The man on the phone was so nice and polite as we More

by Camille Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Vasquez, Charles Ream and Marcus Beckford along with the manager., Charles Ream
Oct 02, 2014 -

Lexus of Winter Park responded

Thank you for this review, Camille. We really appreciate you leaving us your input. We are very pleased to hear that Charles could make your car shopping experience so pleasurable and stress free. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that we were able to show you dedicated and personalized service. Thanks again and we look forward to seeing you in the future. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 30, 2014

Keys for used cars My wife bought a 2004 for $17,500.00. They only had one key. They want $260.00 for a second one. Maybe management should rethink or cut back on the More

by stantrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert King
Oct 01, 2014 -

Lexus of Winter Park responded

Stan, thank you for sharing your feedback with us. We will certainly consider your concern. We look forward to seeing you for your next appointment! Visit us on Facebook for more updates. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

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