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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

March 02, 2014

We were looking to trade my wife's car for one with lower miles and a different color interior. We hit JACKPOT!! Product Specialist Lorraine Mantero and Sales Manager Chris Yurocko sold us one of the More

by Jessie69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Mantero, Christopher Yurocko
Mar 03, 2014 -

Lexus of Winter Park responded

Thank you "Jessie69” for confirming your satisfaction with your recent purchase of the Acura RL from us and that our goal of providing "World Class Service" was successful. Your comments have been provided to Lorraine Mantero, Chris Yurocko, Phil Cheatham and all of Team Lexus of Orlando! You can also find us on Facebook & Twitter. Wishing you all the best~ Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

February 28, 2014

From the moment you drive up until you leave you are treated as their only customer. Everyone is friendly and so helpful. I was kept informed of all service decisions along the way. If I could not tal More

by cookie1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2014 -

Lexus of Winter Park responded

This is such a great review. I truly thank you for taking time to write it. We work so very hard to ensure that our customers are happy, so it's great to hear a positive account like this one. Let us know if you have any questions. And be sure to find us on Facebook and Twitter. Have a great day! Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

February 25, 2014

Victor did an exceptional job on my car's service. He was polite and communicative. He explained everything carefully. He managed the service and kept my husband and I updated at all times. He saw More

by cynthiafrakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
Feb 27, 2014 -

Lexus of Winter Park responded

Cynthia, We would like to thank your for taking the time to write this marvelous review. Customer service is a top priority in all areas of our dealership and that includes keeping you updated and informed while waiting for your car to be serviced! It is a pleasure to hear that Victor was able to do just that during your most recent visit. We are honored to do business with you and we look forward to the next opportunity we may have. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

February 22, 2014

Hi Lorraine, thank you so much for your time and help Hi Lorraine, thank you so much for your time and help with our Camry! You and your staff are truly awesome! Everything is great so far! I don’t have More

by noveljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Mantero
Feb 24, 2014 -

Lexus of Winter Park responded

It was our pleasure assisting you into your new Camry. Thank you for this review. Be sure to let us know if you have any questions or concerns. Also, find us on Facebook and Twitter to stay informed with whats happening at the dealership! Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

February 15, 2014

Rod Harding made my experience at Lexus of Orlando delightful. He is courteous and extermely knowledgable. He showed kindness and understanding of my service concerns. He proactively resolved my issue More

by Faceit2122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2014 -

Lexus of Winter Park responded

At Lexus of Orlando, we work very hard to provide each of our customers with a personalized and hassle-free experience. It's clear Rod has exceeded your expectations and he will be thrilled to hear you think so highly of his service. We thank you for your continued business and look forward to the next time we may be of service. Until then, check us out on Facebook and Twitter for access to our exclusive specials! Kind regards, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

February 14, 2014

Karen and Kevin Person would like to rate you guys number 1. Jorge Laucirica were excellent and very knowledgeable of the products ,he showed courtesy. More

by kderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Feb 19, 2014 -

Lexus of Winter Park responded

Thank you for writing about your visit with us! Our dealership is committed to providing pleasant shopping experiences and that always starts with great customer service. From your feedback, it is clear Jorge and our team treated you with the respect and courtesy you most definitely deserve. We truly appreciate your feedback and we will share it them. We look forward to taking care of your future automotive needs and working with you again in the future. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

February 07, 2014

I recently purchased an pre owned vehicle, 2006 Envoy. I just want to express the quality of service Jorge Laucirica gave us. One important aspect about this guy is that even though we purchased an Envoy h More

by ZergothBand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Feb 11, 2014 -

Lexus of Winter Park responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jorge was able to satisfy that. Congratulations on the purchase of your 2006 GMC Envoy! Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Thanks again, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

February 03, 2014

I had an amazingly smooth and easy car buying experience at Lexus of Orlando. Lorraine and Aston took great care to assist me in purchasing my first new/used luxury vehicle. Lorraine is very knowledgeable a More

by Dsquared1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Mantero
Feb 05, 2014 -

Lexus of Winter Park responded

Our staff is committed to delivering excellent customer service and making your car-shopping experience run as quickly and smoothly as possible. It is great to hear Lorraine and Aston took exceptional care of you and you are pleased with your shopping experience! Thank you for choosing Lexus of Orlando and enjoy your new car. All of us look forward to working with you again in the future. If there is anything else you may need before your return, please do not hesitate to call us! Kind regards, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 31, 2014

Lorraine was very polite and helpful. She was very patient helping us to decide on our purchase and also gave us lots of time to explain all of the features in our new Lexus 300H. More

by Viggo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorraine Mantero
Feb 04, 2014 -

Lexus of Winter Park responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. Loraine would be very happy to hear of your awesome feedback. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. All the best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 26, 2014

We are dual lexus family and purchased both vehicles at Lexus of Orlando. We have been servicing both of our vehicles for over 10 years and most of those years have been with our Service Advisor, Kevin Sin More

by Gcbrown8313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sinker
Jan 29, 2014 -

Lexus of Winter Park responded

We are truly grateful for you as a customer and that you have trusted Lexus of Orlando with your automotive needs over the years. Thank you for the loyalty you have shown our dealership and this 5-star review. Kevin will be thrilled to hear you speak so highly of him! We are all passionate about what we do and the people we serve so we are always encouraged to hear back from our happy customers. As always, if there is anything we can do for you, all you have to do is ask. Any of our service members would be eager to help! Regards, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

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