
Lexus of Winter Park
Winter Park, FL
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1,362 Reviews of Lexus of Winter Park
We were looking to trade my wife's car for one with lower miles and a different color interior. We hit JACKPOT!! Product Specialist Lorraine Mantero and Sales Manager Chris Yurocko sold us one of the lower miles and a different color interior. We hit JACKPOT!! Product Specialist Lorraine Mantero and Sales Manager Chris Yurocko sold us one of the nicest Acura RL's, from their pre-owned inventory, in the country. It had ultra-low miles and was in pristine condition! As great a condition the car was in, the service was just as good! We made the deal over the phone and came in a few days after vehicle serving to a showroom-ready, Carbon Gray Pearl RL. They honored what they told me and made the process smooth and easy. There were no games, and we were in-and-out fast. Lorraine and Chris were professional, knowledgeable and curteous. They did Lexus proud and exemplified the Lexus motto: "Building Relationships Through Better Service!" So way to go: Lorraine, Chris, Philip (Business Mgr) and detailing team, your efforts made this one of the most fulfilling car-buying experiences ever! More
From the moment you drive up until you leave you are treated as their only customer. Everyone is friendly and so helpful. I was kept informed of all service decisions along the way. If I could not tal treated as their only customer. Everyone is friendly and so helpful. I was kept informed of all service decisions along the way. If I could not talk to Rod when I called he returned calls within five minutes. He secured the best price on tires and body work. This was my first time working with Rod and it was a pleasure. Even though I've moved closer to the Lexus dealership in Tampa this is Lexus place I will return to because of the way I am treated. Good job everyone! Mary Scott More
Victor did an exceptional job on my car's service. He was polite and communicative. He explained everything carefully. He managed the service and kept my husband and I updated at all times. He saw He was polite and communicative. He explained everything carefully. He managed the service and kept my husband and I updated at all times. He saw that the car was serviced correctly. We could not be happier with his work. Cynthia More
Hi Lorraine, thank you so much for your time and help Hi Lorraine, thank you so much for your time and help with our Camry! You and your staff are truly awesome! Everything is great so far! I don’t have Hi Lorraine, thank you so much for your time and help with our Camry! You and your staff are truly awesome! Everything is great so far! I don’t have a single complaint! I'm sorry I missed your call today. It was very nice meeting you and we hope to do business with you in the future! Thank you so much again! Mr. And Mrs. Joe Novel More
Rod Harding made my experience at Lexus of Orlando delightful. He is courteous and extermely knowledgable. He showed kindness and understanding of my service concerns. He proactively resolved my issue delightful. He is courteous and extermely knowledgable. He showed kindness and understanding of my service concerns. He proactively resolved my issue and continued to give outstanding customer service with the utmost respect and competence. I highly recommend the service department at Lexus of Orlando. More
Karen and Kevin Person would like to rate you guys number 1. Jorge Laucirica were excellent and very knowledgeable of the products ,he showed courtesy. 1. Jorge Laucirica were excellent and very knowledgeable of the products ,he showed courtesy. More
I recently purchased an pre owned vehicle, 2006 Envoy. I just want to express the quality of service Jorge Laucirica gave us. One important aspect about this guy is that even though we purchased an Envoy h just want to express the quality of service Jorge Laucirica gave us. One important aspect about this guy is that even though we purchased an Envoy he made me feel like if i was buying a Lexus. More
I had an amazingly smooth and easy car buying experience at Lexus of Orlando. Lorraine and Aston took great care to assist me in purchasing my first new/used luxury vehicle. Lorraine is very knowledgeable a at Lexus of Orlando. Lorraine and Aston took great care to assist me in purchasing my first new/used luxury vehicle. Lorraine is very knowledgeable and thorough. I recommend this Lexus dealership to anyone interested in purchasing a new vehicle in Orlando. More
Lorraine was very polite and helpful. She was very patient helping us to decide on our purchase and also gave us lots of time to explain all of the features in our new Lexus 300H. patient helping us to decide on our purchase and also gave us lots of time to explain all of the features in our new Lexus 300H. More
We are dual lexus family and purchased both vehicles at Lexus of Orlando. We have been servicing both of our vehicles for over 10 years and most of those years have been with our Service Advisor, Kevin Sin Lexus of Orlando. We have been servicing both of our vehicles for over 10 years and most of those years have been with our Service Advisor, Kevin Sinker. We are very pleased with Kevin's honesty and knowledge when it comes to recommendations on any repairs that may or may not be required. Kevin is a big reason we maintain our commitment to Lexus and look forward to many more years of being part of the Lexus family. The Brown's More