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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

January 22, 2014

I have owned and serviced my RX330 for the past 2-1/2 years and Wayne has ALWAYS given top-notch customer service, going above and beyond no matter how small the work being done (i.e. oil change). He's More

by Sue333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kerr
Jan 24, 2014 -

Lexus of Winter Park responded

Your continued business and the loyalty you have shown our dealership is invaluable. Thank you for choosing Lexus of Orlando for all your automotive needs in the past two years. It is always a pleasure working with you. We all appreciate your praises, but Wayne will be exceptionally honored to hear you spoke so highly of him. As always, if there is anything we can do for you, please let us know. All the best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 17, 2014

This was my first visit to Lexus of Orlando to service my IS250, I was very pleased with the customer service and Mr Sinker; he gave me a tour of the facility, I was very impressed. He also explained my exte More

by Panama12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sinker
Jan 21, 2014 -

Lexus of Winter Park responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Kevin was able to provide you an informative and comfortable service that Lexus of Orlando is known for. We look forward to working with you in the future. In the meantime, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 15, 2014

Dominic has taken care of me and my vehicle since my husband died. He is patient, professional and smart. He anticipates my car needs and walks me through anything I do not understand or may have forg More

by Danee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Jan 16, 2014 -

Lexus of Winter Park responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Orlando team and we're glad Dominic has been consistently patient and professional while taking care of your automotive needs. We look forward to seeing you again in the future. Thanks again! Best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 15, 2014

Lee Weaver was our first contact with this dealership. Lee really knows his stuff! He loves his job and it shows! He is very personable, intelligent, and informative. He will remember your name and always More

by 331maurer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Weaver
Jan 16, 2014 -

Lexus of Winter Park responded

Thank you for your wonderful comments regarding your recent experience with our Sales Product Specialist, Mr. Lee Weaver. We are so pleased to know that Mr. Weaver provided you with our "World Class Service!" On behalf of Team Lexus of Orlando, we sincerely appreciate the confidence you have shown in us and we will continue to do everything possible to merit your long term patronage. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

January 15, 2014

Doug Chan has been great in his contact with me, he will do what he says and his personality is outstanding. He is a credit to Lexus and represents the company well. Aston Davis does a great job in his are More

by jrnowlinj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 16, 2014 -

Lexus of Winter Park responded

We are grateful for customers like you and the opportunity you have given us to earn your business. We strive for customer satisfaction in all areas of our dealership and it is apparent you have received the service you most deserve! Doug and Aston are true assets to our team and I'm glad to hear they were so helpful. I will be sure to pass along your compliments and we look forward to working with you again in the future. In the meantime, be sure to like and follow us on Facebook and Twitter. You won't want to miss the coupons and specials we advertise on our pages! Take care, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

January 11, 2014

Dominic is always professional. He know the cars and what we need. He follows up with information that always let you know what is happening. He is the best service manager I have ever known. He is a More

by John Boaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Jan 13, 2014 -

Lexus of Winter Park responded

Thank you for taking time to advise us of your positive experience regarding the recent servicing of your Lexus with Sv. Advisor, Dominic Crocetta and our Service Team. Your feed back is testimony to our commitment to provide "World Class Service" to our guests. We sincerely appreciate your continued brand and dealership loyalty! Have an excellent week! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

January 09, 2014

Wayne continues to go above and beyond to ensure owning my Lexus is an enjoyable experience through efficient cost-effective service. Every time I bring mine or my wife's car in for service, Wayne ensures More

by jbrianscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kerr
Jan 09, 2014 -

Lexus of Winter Park responded

On behalf of Team Lexus of Orlando, thank you for your very positive rating regarding your recent servicing with our Service Advisor, Mr. Wayne Kerr, and the Service Team. We are so pleased to know that Wayne, and our Service Staff, are continuing to demonstrate our goal of “World Class Service” for our valued Lexus guests such as you and your wife! Have a great day! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

December 26, 2013

Lexus of Orlando is an excellent place to purchase a car. Not only is a Lexus a fantastic car, but purchasing it from a dealership that is friendly and honest is a definite plus. I have dealt with Lexus of O More

by vilesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok
Dec 27, 2013 -

Lexus of Winter Park responded

Congratulations on your new Lexus and thank you for putting your trust on Lexus of Orlando for a such a long time! I'm sure Chanlin and Jose always had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we thank you for your continued business. We look forward to the next time we may be of service. Until next time, check us out on Facebook and Twitter for access to our exclusive specials! All the best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

December 24, 2013

I had the most handsomest, friendliness, courteous Service advisor on the drive. He was very organized and on top of things that it made my experience there fabulous. Even though I own a Honda I would More

by Kelly1213ry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
Dec 27, 2013 -

Lexus of Winter Park responded

We're always encouraged to hear back from our happy customers! It certainly was a pleasure assisting you and we're glad to hear you left our dealership completely satisfied. We appreciate the praises and all of us look forward to your return! In the meantime, check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Thank you, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

December 17, 2013

Bait and switch is why I gave this rating. They pull you in with a deal on the internet that seems good but the car never shows up on the lot. Everyday we were given a reason why it wasn't there but asked i More

by consumer62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Warren
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