
Lexus of Winter Park
Winter Park, FL
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1,362 Reviews of Lexus of Winter Park
I have owned and serviced my RX330 for the past 2-1/2 years and Wayne has ALWAYS given top-notch customer service, going above and beyond no matter how small the work being done (i.e. oil change). He's years and Wayne has ALWAYS given top-notch customer service, going above and beyond no matter how small the work being done (i.e. oil change). He's always on the look out for ways for me to save on maintenance/service. I have never, ever been treated so exemplarily! This is my first Lexus, and because of Wayne, it is the only brand/dealer I will own from now on. Wayne made a believer out of me! Thank you so much! More
This was my first visit to Lexus of Orlando to service my IS250, I was very pleased with the customer service and Mr Sinker; he gave me a tour of the facility, I was very impressed. He also explained my exte IS250, I was very pleased with the customer service and Mr Sinker; he gave me a tour of the facility, I was very impressed. He also explained my extended warranty plan to me and let me know that my vehicle did not need the services I came for at this time. I will definitely return to Lexus of Orlando for all my vehicle services. A person could be spoiled with all that pampering in your lounge More
Dominic has taken care of me and my vehicle since my husband died. He is patient, professional and smart. He anticipates my car needs and walks me through anything I do not understand or may have forg husband died. He is patient, professional and smart. He anticipates my car needs and walks me through anything I do not understand or may have forgotten. He's the best! More
Lee Weaver was our first contact with this dealership. Lee really knows his stuff! He loves his job and it shows! He is very personable, intelligent, and informative. He will remember your name and always Lee really knows his stuff! He loves his job and it shows! He is very personable, intelligent, and informative. He will remember your name and always call you Mr. or Mrs. _______. Lee really sealed the deal for us, and we drive a hard bargain. Honestly, if were not for Lee, we would not have purchased our new Lexus. Thank you Lee! Sincerely "Mr. Tom " More
Doug Chan has been great in his contact with me, he will do what he says and his personality is outstanding. He is a credit to Lexus and represents the company well. Aston Davis does a great job in his are do what he says and his personality is outstanding. He is a credit to Lexus and represents the company well. Aston Davis does a great job in his area, explains all the details and is clear on all paper he performs. They are one of the reason that I come to Lexus of Orlando. I get the same great service from the service department. More
Dominic is always professional. He know the cars and what we need. He follows up with information that always let you know what is happening. He is the best service manager I have ever known. He is a what we need. He follows up with information that always let you know what is happening. He is the best service manager I have ever known. He is a major reason why we drive a long distance to have Lexus of Orlando service our cars. Both we and the dealer are lucky to have him. John Boaz More
Wayne continues to go above and beyond to ensure owning my Lexus is an enjoyable experience through efficient cost-effective service. Every time I bring mine or my wife's car in for service, Wayne ensures my Lexus is an enjoyable experience through efficient cost-effective service. Every time I bring mine or my wife's car in for service, Wayne ensures it is a turnkey experience with no "surprises." Lexus quality is why we bought out cars, Lexus service and particularly, Wayne's commitment to excellence, is why Lexus will be our first choice when it's time to trade. More
Lexus of Orlando is an excellent place to purchase a car. Not only is a Lexus a fantastic car, but purchasing it from a dealership that is friendly and honest is a definite plus. I have dealt with Lexus of O Not only is a Lexus a fantastic car, but purchasing it from a dealership that is friendly and honest is a definite plus. I have dealt with Lexus of Orlando for over 8 years and I have never ever left unhappy. Their service department is topnotch. My salesman for the past 3 cars has been Chanlin. Obviously I wouldn't have requested him if he didn't do an excellent job. Many thanks. When I have gone to the service dept, Jose Huertas has also been wonderful to me going over and beyond. Employees go over and beyond to be friendly and helpful - in all departments. Thank you Lexus of Orlando for making me happy! More
I had the most handsomest, friendliness, courteous Service advisor on the drive. He was very organized and on top of things that it made my experience there fabulous. Even though I own a Honda I would Service advisor on the drive. He was very organized and on top of things that it made my experience there fabulous. Even though I own a Honda I would rather prefer to do service at Lexus. More
Bait and switch is why I gave this rating. They pull you in with a deal on the internet that seems good but the car never shows up on the lot. Everyday we were given a reason why it wasn't there but asked i in with a deal on the internet that seems good but the car never shows up on the lot. Everyday we were given a reason why it wasn't there but asked if we were interested in another car on the lot. This went on for a week to the point when the salesman told us it was on the way. Only to find out it needed to go back to the paint shop for another touch up. They wouldn't even let us see it. Do not trust this place. More