
Lexus of Winter Park
Winter Park, FL
Filter Reviews by Keyword
By Type
1,362 Reviews of Lexus of Winter Park
What a great experience!!! It was my first time servicing my car in this Lexus Dealer. Luis Jurado made my kids and I feel very conforatable while we were waiting for my car. Luis made sure we we servicing my car in this Lexus Dealer. Luis Jurado made my kids and I feel very conforatable while we were waiting for my car. Luis made sure we were well taken care off. I also spoke to Rene twice over the phone. Rene was so helpfull, I think because of the customer service he gave me over the phone it made my decision easier to go to Lexus of Orlando. Luis and Rene thank you, for a great experience. See you guys soon. Keep up the great job you both do. More
I'm a lifetime, Lexus customer not only because of the quality of the vehicle but also because of the stellar service I receive. My experience with Luis Jurado, was more than outstanding. He was extremely quality of the vehicle but also because of the stellar service I receive. My experience with Luis Jurado, was more than outstanding. He was extremely professional, thorough and polite. Reason for my service visit was for my 06 Is250 recall, which was a very lengthy process due to major work that needed to be done. Luis and his team of technicians did an amazing job on the vehicle. Luis did his diligence and kept me up to date with any issues regarding the vehicle. I will definitely refer this dealership for its great service and staff. Thank you, More
Luis is an excellent service consultant. Every time I need service, he is prompt and ready to help. I would highly recommend this dealership for both sales and service. The customer lounge is incredibl need service, he is prompt and ready to help. I would highly recommend this dealership for both sales and service. The customer lounge is incredible! More
Luis Jurado is always friendly and does a great job of follow up. I ask for him every time I visit for service on both of my Lexus automobiles. He knows who I am and always gets back to me in a timely man follow up. I ask for him every time I visit for service on both of my Lexus automobiles. He knows who I am and always gets back to me in a timely manner. He makes sure my cars are serviced correctly and always gives me a detailed report on what service was provided. You need people like him to make your dealership a success. Fine automobiles are a big plus, but people make the business. Thanks Luis for doing a great job and keep up the good work. Stuart De Jonge Happy customer More
I'm a lifetime, Lexus customer not only because of the quality of the vehicle but also because of the stellar service I receive. Specifically, I'd like to sing praises about Manny Camacho at Lexus of Orla quality of the vehicle but also because of the stellar service I receive. Specifically, I'd like to sing praises about Manny Camacho at Lexus of Orlando's Service Department. He has been my Sales Consultant for almost two years now. Manny is extremely professional and knowledgeable. He works hard for the customers and does it with a smile. I trust Manny with my car and also the sound advice he gives me regarding my vehicle. I know he is looking out for my best interest. It's because of his care and dedication that we've built a strong rapport. I relocated to South Florida and have dealt with the dealership there; however, I will always bring my Service business to Lexus of Orlando because of Manny and the team there. Thank you, Manny, for being such a wonderful Service Consultant. You are hands-down the BEST! More
I must say my experience at Lexus of Orlando was the quickest purchase of all our vehicles. Joel did an excellent job of showing the inventory and answering questions. A no pressure sale and even smooth quickest purchase of all our vehicles. Joel did an excellent job of showing the inventory and answering questions. A no pressure sale and even smoother transaction. More
Thank you Mike for treating me with respect regardless the mileage of my car. Superior customer service. Kudos to all staff members at Lexus of Orlando. the mileage of my car. Superior customer service. Kudos to all staff members at Lexus of Orlando. More
Every time I visit Lexus of Orlando the service offered by the staff is above and beyond what is expected. They have an attention to detail which second to none. I always request C.J. as my Service advi by the staff is above and beyond what is expected. They have an attention to detail which second to none. I always request C.J. as my Service adviser; he is one of the best customer representatives I have had the pleasure of working with. He always explains in detail the repairs / services that will be preformed. C.J. sets the bar for customer service. I've had the pleasure of having him as my service rep for about 10 months and I can't imagine my experience would be any better if it was not for C.J. Kinch. Unless I move out of the Orlando area, I'll never go to anyone else for service. CJ is fantastic and I would recommend him to anyone. More
C.J. is by far the best when it comes to customer service. He explains thoroughly what is needed and is always looking out for me and my Lexus. His customer service is impecable. No words can really service. He explains thoroughly what is needed and is always looking out for me and my Lexus. His customer service is impecable. No words can really explain the experience you get from C.J. Lexus has always been known for great customer service and I continue to only use Lexus of orlando for all my service needs strictly because of him. It's truly a pleasure to have him and Lexus of orlando should be proud that they have him as an employee. More