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Lexus of Winter Park

Winter Park, FL

4.1
1,367 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,367 Reviews of Lexus of Winter Park

January 07, 2016

Professionalism Excellent buying process without stress or undue pressure. I was given the time and opportunity to drive and choose the vehicle which best suits toda More

by Son Coast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew, Robert King, Tara Russo
Jan 14, 2016 -

Lexus of Winter Park responded

Thank you for taking time to share your pleasant experience with us. I am pleased to hear that our team did such a good job of providing a great experience during your visit. Thank you for your business and we look forward to seeing you again! Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

January 05, 2016

This dealership is unbelievable! There is not much more I can say about Lyndon ---the customers took the words from me. As today's kids would say-----Lyndon and Lexus are "the bomb". More

by Ladybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Jan 14, 2016 -

Lexus of Winter Park responded

Thank you Ladybug! We are very grateful for you high praise of Lyndon and our dealership. I appreciate your comments and am thrilled Lyndon made your experience "the bomb"! I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

January 04, 2016

Lexus of Orlando is Top Notch!! I was planning to buy a 2013 (or 2014) Certified PreOwned Lexus ES350 today. However, after seeing the new ES350's and talking at length with Jorge an More

by TalkDarkRon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in Finance. , Omar Mohamed, Jorge Laucirica, Tara Russo
Jan 14, 2016 -

Lexus of Winter Park responded

Thank you for this top notch review Ron. High five right back to you! I'm very happy to hear that Jorge was a great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! It is very nice to know he helped calm your nerves and made you so happy. Thank you again for your business and your recommendation. We look forward to serving you again soon. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

January 04, 2016

I am very satisfied with service. I have been Lexus owner since 2001 and I get finest service and treated as one of the MVIP member. I have bought 8 Lexus so far because of their recog More

by mohansaoji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaneet Nagar, Gary Gordon, Dion Travieso, William Tijerina, Lisa Johnson
Jan 04, 2016 -

Lexus of Winter Park responded

Thank you for this wonderful feedback. We are honored to have earned your trust through 8 Lexus vehicles and 15 years! We strive to treat each customer to World Class Service and it is very nice to hear you enjoy the efforts. Thank you for being such a loyal customer and we look very forward to serving you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

December 31, 2015

Best dealership experience ever! I have been to many car dealerships! Many top of the line also however the customer at Lexus IS the very best ever! The refreshments are not boring ei More

by Janiasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
Jan 04, 2016 -

Lexus of Winter Park responded

Thank you for your wonderful feedback. I am pleased to hear you enjoy not only our World Class Service but the refreshments as well. We look very forward to serving you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

December 29, 2015

She just wanted to go home I walked into her office and she said nothing to me. As we sat in silence I felt very awkward as she processed my paperwork. To break the silence I s More

by Livelove124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 13, 2016 -

Lexus of Winter Park responded

"Mrs. Kingsbury, thank you sincerely for giving me the opportunity to review your concerns regarding your interaction with our Service Advisor during the recent servicing of your Lexus. As per our conversation, we are very disappointed to hear that you did not receive our "World Class Service" that you have become accustomed to over the years as a long term patron with us. The description you presented has been reviewed directly with our Service Advisor along with coaching and mentoring to enhance future contacts with our Guests. The Service Advisor also extends her personal regrets that you were left with this negative impression. We are confident that the steps we have taken today and our goodwill gestures that I confirmed with you personally emphasize how valued you and Mr. Kingsbury are to us. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com "

December 28, 2015

Lyndon Walsh Lyndon has been very curtious, knowledgeable and trustworthy. He is always have been very helpful the last few years I dealt with him. Biggest complim More

by ssnazari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Dec 29, 2015 -

Lexus of Winter Park responded

Thank you for your awesome review! I'm very happy to hear that Lyndon has been a great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

December 23, 2015

annual oil change and complete check up...for my 10k service thank you for good service at Lexus of Orlando....I have not been back since I sold myLS400....... Now, I am back with my new ES350 which purchases More

by esnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina
Dec 29, 2015 -

Lexus of Winter Park responded

Thank you for your wonderful review! I'm very happy to hear that William helped to make your recent service visit so positive. We are happy to have you back! We strive to provide World Class customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

December 22, 2015

LYNDON YOU ARE THE BEST! I would like to thank all of the service personnel at Lexus and especially Lyndon for all the special attention to detail and making sure that everyth More

by Myra RX350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Dec 29, 2015 -

Lexus of Winter Park responded

Thanks for your awesome review! I'm very happy to hear that Lyndon and the service team have been such a great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

December 22, 2015

Top Notch Comfortable Services I have been dealing with Lyndon for over 8 years bringing my RX 350 for services. Every single visit, I have been welcomed and listened to by the "sam More

by Tharwat Hannadawod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Dec 29, 2015 -

Lexus of Winter Park responded

On behalf us all of us at Lexus of Orlando, I would like to thank you for sharing your top notch review about your service experience over the years. It is wonderful to hear Lyndon has made the eight years with us excellent. We are very proud to have him on our team. Thank you for your loyal business and we look very forward to serving you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

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