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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

May 01, 2015

EXCELLENT!!!! Charles exceeded my expectations by going above and beyond to make me comfortable with the car. He drove 30 min. to the comfort of my own home to go o More

by Mary Mack
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Charles Ream
May 06, 2015 -

Lexus of Winter Park responded

Thank you for writing about your visit with us! I am happy to hear that Charles was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Take care! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 30, 2015

Overall 10! I've had the pleasure of having Jose Huertas as our service consultant servicing our RX 350 for almost two years now, he's always professional and ver More

by JMGus25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Huertas
May 01, 2015 -

Lexus of Winter Park responded

Thank you so much for the wonderful review of your experience at Lexus of Orlando. Jose is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 29, 2015

Review of experience Just purchased our first Lexus, a 2015 ES350. Charles did a great job of introducing us to the Lexus family. We felt we we given an excellent value More

by Tom123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 30, 2015 -

Lexus of Winter Park responded

Thank you for leaving us this review, Tom. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 29, 2015

Toyota Highlander Dealership was extremely easy to work with. Sales people were top notch, enjoyed Marcus & Charles Ream. Charles took care of me the entire process. More

by Clingans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus in Internet Sales, Charles Ream
Apr 30, 2015 -

Lexus of Winter Park responded

Lexus of Orlando thanks you for taking the time to submit this amazing feedback. Our team, Marcus and Charles work hard at maintaining top notch customer service and they will be happy to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your car and we look forward to working with you again! Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 27, 2015

Very good experience! We traded our 2007 RX350 for a 2015 RX350. We loved our old car, best vehicle we ever owned, and think we will be just as satisfied with our beautifu More

by Tee & Teri
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 28, 2015 -

Lexus of Winter Park responded

Tee and Teri, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Charles's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 27, 2015

Great Experience!!! I just leased the new 2015 GS 350, we are satisfied with car and our sales rep. He was extremely knowledgeable about all the features of all vehicles. More

by Gilbert0212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 28, 2015 -

Lexus of Winter Park responded

Gilbert, thank you for reviewing your time spent at Lexus of Orlando. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Charles is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 24, 2015

Another Great Lexus Eperience I recently went into Lexus to get new lease and Jorge Lavcirica is my Representative. He worked with me on my 2013 GS 350 which I loved and was going More

by FITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Webb, Jorge Laucirica, Eliseo Morales
Apr 27, 2015 -

Lexus of Winter Park responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jorge is a great people person and he strives to create a positive buying experience for every customer. He and the rest of our team will be very happy to hear that he was successful in that endeavor. Congratulations on your new FSPORT RX 350! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 22, 2015

excellent salesmen very professional and knowledgeable about his product, met all our wants, needs, and most importantly our budget. the facility is fist class, clean, a More

by soupnotsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 23, 2015 -

Lexus of Winter Park responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that we're able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 22, 2015

Best buying experience Jorge was the man. He made buying a car so easy. I was torn between two different trim levels and he talked to me as a friend and helped me make my de More

by Chris V.
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Apr 23, 2015 -

Lexus of Winter Park responded

All of us at Lexus of Orlando congratulate you on your new car and appreciate the opportunity you presented to earn your business! Jorge is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

April 20, 2015

Great experience We really enjoyed the entire process of purchasing our new vehicle. Our salesman, Jorge went above and beyond our expectations. Definitely not your More

by lexusguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Apr 21, 2015 -

Lexus of Winter Park responded

What an enjoyable review to read! It is reassuring to know that Jorge provided you with a hassle-free and welcoming shopping experience. Lexus of Orlando’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

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