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Lexus of Woodland Hills

Woodland Hills, CA

4.9
672 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 672 reviews

January 08, 2024

Excellent service ! Deliver what they say and are customer friendly . They love their cars and will do what’s best for both the car and the car owner More

by Ashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Marino
Jan 10, 2024 -

Lexus of Woodland Hills responded

Hi Ashima! Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you had an excellent experience with our team. We're dedicated to delivering on our promises and ensuring the best for both our customers and their vehicles. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 03, 2024

I love everything about this dealership. It's very classy and clean and everyone that works there is friendly. Trey Byrd was the salesman that helped me. I spoke with him the day before I More

by ambersgrammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Byrd, Donna Alvarez, Darius
Jan 04, 2024 -

Lexus of Woodland Hills responded

Hi, thank you for your kind words! We're thrilled to hear that you had a great experience at our dealership. We appreciate your recommendation and we're glad that Trey and Darius provided excellent service. If you have any further questions, feel free to reach out. Thanks again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 24, 2023

Service is good and I appreciate the ease in dropping off my car and then picking up my car. Also appreciate the complimentary wash and clean. More

by Calmert1
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Dec 26, 2023 -

Lexus of Woodland Hills responded

Thank you for your positive feedback! We're glad to hear that you had a good experience with our service and enjoyed the convenience of dropping off and picking up your car. We're also happy that you appreciated the complimentary wash and clean. We hope to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 20, 2023

Mr Ly Do was my advisor. I trust his advice and depend on him. Excellent service as always. LEXUS 2007 ES350 runs like a new car. More

by Pil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 21, 2023 -

Lexus of Woodland Hills responded

Pil, It's great to see Ly and our team take great care of you and your ES and it's running like new. Thank you for choosing us for all of your Lexus needs and we'll see you here at your next visit. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 02, 2023

Professional, friendly, put all offers on the table, work with your car desires willing to put you in your dream car. Exceptional customer service and experience! Thank you! More

by Art Avakov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not available on the list
Dec 05, 2023 -

Lexus of Woodland Hills responded

Thank you, Art! We're thrilled to have provided you with exceptional customer service and helped you find your dream car. It was a pleasure working with you and we appreciate your kind words. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 30, 2023

Maria Hosgor was very helpful, providing excellent customer service for scheduled service of my vehicle More

by Shelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Dec 01, 2023 -

Lexus of Woodland Hills responded

Hi Shelli! Thank you so much for your kind words about Maria's customer service. We're thrilled to hear that she provided excellent assistance during your scheduled vehicle service. We appreciate your feedback and look forward to serving you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 22, 2023

The Service Rep. Brad was very Professional! Service was very fast while I waited!! I definitely recommend the Service here!! More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 24, 2023 -

Lexus of Woodland Hills responded

We're thrilled to receive your positive rating, Moe, and it's glad you enjoyed your visit! It's a pleasure serving you. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 22, 2023

Andy Benson was great at explaining the services my car needed, and followed up on two items I had questions on. I’ve taken my car here for maintenance since I bought my car here in 2016. Lexus Woodland More

by Sartaxes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Benson, Service Dept.
Oct 24, 2023 -

Lexus of Woodland Hills responded

We're grateful for your positive rating, Sarataxes. It's customers like you that make our work rewarding. Until next time! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 21, 2023

We had a wonderful time working with Trey Byrd as our sales consultant! My wife already gave his name to her sister when she heard about the deal! More

by Ed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trey Byrd
Oct 24, 2023 -

Lexus of Woodland Hills responded

Congratulations on your new Lexus, Ed! We love to hear Trey delivered an excellent experience. We appreciate your awesome rating and recommendation, and look forward to serving you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 17, 2023

Sherry Mak is the best advisor. communicates well and shows that she enjoys her job More

by hadynkhorasani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Oct 18, 2023 -

Lexus of Woodland Hills responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Sherry for always taking care of you. Until next time! Regards, Sean Fortier General Manager sfortier@lexusofwh.com