
Lia Honda Albany
Albany, NY
Filter Reviews by Keyword
By Type
Showing 1,171 reviews
Vehicle service experience during the holidays My sons 2005 CRV had experienced engine problems with the VTEC while he was visiting over the holidays. Brigette Bryan and George Lekas quickly helpe My sons 2005 CRV had experienced engine problems with the VTEC while he was visiting over the holidays. Brigette Bryan and George Lekas quickly helped address and efficiently resolve the problem so my son could return to college on schedule. Service staff explained options and responded to all of our questions. More
Very great and the staff was very welcoming Im Mike and I just purchased a new vehicle 2016 civic Honda Civic ex, and John brunette walked me through all the process. A very good person, knows w Im Mike and I just purchased a new vehicle 2016 civic Honda Civic ex, and John brunette walked me through all the process. A very good person, knows what he is doing. More
sales We just purchased a new Pilot and Rob Dawes and Fred Gitter made the experience very pleasant. There was never any pressure, all questions were answer We just purchased a new Pilot and Rob Dawes and Fred Gitter made the experience very pleasant. There was never any pressure, all questions were answered, it was just the best time purchasing a vehicle. I would definitely recommend purchasing your next vehicle from Rob and Lia's. More
Excellent experience Everyone was pleasant and helpful. My salesperson, Rob Dawes, couldn't have been more helpful. After I purchased my car, he explained every facet of m Everyone was pleasant and helpful. My salesperson, Rob Dawes, couldn't have been more helpful. After I purchased my car, he explained every facet of my ne Pilot with kindness and patience. He was knowledgeable and efficient. More
Sales I had such a GREAT EXPERIENCE at Lia Honda. I bought a New Accord for myself two months ago. I was treated with nothing but respect. So, when it came I had such a GREAT EXPERIENCE at Lia Honda. I bought a New Accord for myself two months ago. I was treated with nothing but respect. So, when it came time to buy a New 2016 Civic for my wife. There was no doubt where is was going. TOP NOTCH...I highly recommend the sales team at Lia Honda. Thank you again Mike Foote, Fred Gitter & Phil Singh More
Service experience I brought my car in for service due to an airbag recall. Joseph Calabucci was my service representative. He was courteous, helpful and efficient. My c I brought my car in for service due to an airbag recall. Joseph Calabucci was my service representative. He was courteous, helpful and efficient. My car was ready to be picked up very quickly. More
Very satisfactory experience. Would definitely go back! Rob was welcoming, courteous, knowledgeable. He answered all our questions, was patient and considerate (he was called away on two occasions but made Rob was welcoming, courteous, knowledgeable. He answered all our questions, was patient and considerate (he was called away on two occasions but made certain to explain why and apologized for the interruptions). Refreshing, to say the least, in these times when good manners are almost non-existent.. This was our first Honda experience but, most definitely, not our last! Our thanks to a very personable and savvy Jay for his help. Very nice meeting Bill, a new member of your Sales Team, and an engaging gentleman. More
customer service treatment excellent customer service received from your new service manager John Kelty and Wes Harrington your customer service advisor. They both know what cus excellent customer service received from your new service manager John Kelty and Wes Harrington your customer service advisor. They both know what customer service is about. More
Buying my car at Lia Honda was a pleasant experience Went car shopping for a good used car, and found what I was looking for at Lia Honda. Andrew Porter was very helpful and gave me all the information Went car shopping for a good used car, and found what I was looking for at Lia Honda. Andrew Porter was very helpful and gave me all the information I needed when I was test driving the car. Then I left to continue my evaluation of other cars, and that was fine with no hard sell. I came back a couple of days later convinced that they had the best car for me, and we came to agreement on price very quickly. Throughout the process Andrew was very easy to work with. Could have had the car that day but it was more convenient to pick it up a couple of days later. The car buying experience was easy and I was very satisfied with both the car my dealings with Andrew. More
Service /repair visit My prior & last repair visit experience was excellent because of the combination of excellent reputation customer service, friendly, helpful & foll My prior & last repair visit experience was excellent because of the combination of excellent reputation customer service, friendly, helpful & follow up phone contact Timely, vehicle returned when promise. Costly of service was reasonable. Open market price. Quality of service very good Parts are always in stock. More