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Lia Honda Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.6
1,184 Reviews
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1258 Central Ave

Albany, NY

12205

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Showing 1,184 reviews

April 08, 2026

Friendly but fake and incompetent service. Charged more than we agreed for a diagnostic (which was wrong), could fix nothing, offered no practical or helpful advice, and did not return 2 phon More

by bgap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Calabucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Langley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriella Angerosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2026

I recently purchased my second Honda from Rob Dawes. I would recommend Rob to anyone looking to be a new or used Honda! More

by capc66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Lia Honda Albany responded

We’re so happy to hear Rob Dawes helped you with your second Honda purchase! Thank you for your loyalty and recommendation.

December 02, 2025

I recently purchased a vehicle from LIA Honda, and I couldn't be more impressed with the exceptional service I received from my salesman, Jai Patel. From start to finish he made the entire process smoot More

by michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Kishan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Lia Honda Albany responded

Michelle, We appreciate your thoughtful feedback. Jai Patel’s dedication to guiding you through the purchase with patience and care clearly made a positive impact. We’re pleased to know he answered all your questions thoroughly and helped you secure the right vehicle for your lifestyle and budget.

November 06, 2025

I took my car with 12,000 miles on it for an inspection and they told me I needed all 4 brakes replaced to the tune of $1700.00 . I bought my last two car at Lia ....I will not be going back ...........I t More

by tonydb5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kelty
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

tonydb5656 responded

Crooks !

Nov 07, 2025 -

Lia Honda Albany responded

Anthony, We appreciate the opportunity to inspect your vehicle and understand there was a difference of opinion regarding the condition of the rear brakes. However, we’d like to clarify that the total estimate provided was not solely for brake work. It also included time-based maintenance recommendations appropriate for the vehicle’s age, regardless of mileage. While we understand you may not agree with all of the suggested services, our responsibility is to inform you of any maintenance or repairs that support the long-term health and safety of your vehicle. Ultimately, the decision to proceed with any service is entirely yours, and we respect that.

Nov 07, 2025 -

tonydb5656 responded

The brakes alone was $1700.00 ......and he said I needed all 4 brakes (rotors and Pads) replaced ........The car has 12,000 miles on it .....It didn't need a brake job .....Rust is always on the breaks ............You and Lia Honda tried to take me to the cleaners for something that didn't needed to be done ...I looked at the guidelines by NYS to when brakes should be replaced .....y car didn't fit NYS guidelines.....After my car passed inspection ........I had sent my nephew the Video you sent .....He has his license to inspect all cars trucks and semis .......He said you tried to take me to the cleaners .........I bought my last two cars from Lia .......I will not do business with Lia again .........Also I pain 90 bucks for an oil change .....Which I deemed high.....but I paid it without question ......You tried to take the wrong person

November 04, 2025

Cheikh Méite did a fabulous job helping my wife get her new 2023 CR-V hybrid. We were able to negotiate a payment that matched her budget, made her happy, and made my life easier. Kudos! More

by Royal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheikh Méite
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Nov 05, 2025 -

Lia Honda Albany responded

Royal, Thanks so much for this! Cheikh Méité will be thrilled to hear he helped your wife get into her 2023 CR-V Hybrid with a payment that fit her budget and made everyone happy. That's what it's all about! We appreciate your business and congrats to your wife on the new car!

November 02, 2025

I wouldn't recommend going here if you want a Prologue or EV. The staff are not knowledgeable about EVs and discourage you from buying or leasing one. They also gave us bad advice on the access of chargers. More

by HudsonNY
Recommend Dealer
No
Employees Worked With
George Michaelides
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Lia Honda Albany responded

We regret to hear about your experience with the charger selection for your Honda Prologue. At the time of purchase, customers are given the choice between a home charger or $750 in charging credits. Once that selection is finalized and the sale is reported to Honda, we’re unfortunately unable to make any changes to the choice. Most customers take some time to research which option best fits their lifestyle and charging needs before taking delivery, as availability can vary by location. Thank you for your time and understanding - Lia Honda of Albany

October 21, 2025

Myron Simon helped me find a car. He was very patient and understanding. Would def recommend him and this dealership to others. More

by chey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myron Simon
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Oct 22, 2025 -

Lia Honda Albany responded

Chey, Myron takes pride in being patient and understanding with customers. We're so glad he helped you find the right car. Thank you for recommending him and our dealership!

October 17, 2025

The service department is very helpful in determining whether your car needs repairs. My technician for this day gave me helpful advice about servicing my vehicle. His name is Dejon Lewis. More

by ajgoodbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis,
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Oct 17, 2025 -

Lia Honda Albany responded

It’s wonderful to know that Dejon Lewis provided helpful and informative service during your visit. His ability to guide guests through repair decisions with honesty and care is something we’re very proud of. Thank you for recognizing his efforts and for choosing Lia Honda Albany for your vehicle’s care.

October 17, 2025

Johan was the best salesman we could get! He was very detailed and extremely levelheaded, we appreciate all his help! More

by Sk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johan
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Oct 17, 2025 -

Lia Honda Albany responded

Sk, We’re so glad to hear that Johan made your car-buying experience such a positive one! His attention to detail and levelheaded professionalism make him a wonderful asset to our team. Thank you for your kind words, we’re grateful for your trust and happy we could assist you in finding the right vehicle.

October 14, 2025

Jay Birnbaum Was wonderful, very knowledgeable and friendly. I would recommend him and Lia to everyone. More

by dws456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Birnbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Lia Honda Albany responded

Thank you for your wonderful review! We are so glad that Jay took great care of you and he will be honored to have earned your kind recommendation. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

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