Lia Honda Albany

I recently purchased a car from Lia Of Albany for my fiance. Normally I have gone out of my way to avoid car dealerships. The experiences I've had with some, have left such memories that destroyed the d fiance. Normally I have gone out of my way to avoid car dealerships. The experiences I've had with some, have left such memories that destroyed the desire to repeat them. As it happened, the particular car my fiance wanted, an '08 Hond accord COUPE turned out to be quite the challenge to locate as most Accords are sedans. Via one of the many online search engines, I found one at Lia Honda of Albany, and instantly thought, "Ok here we go again." I was so wrong. I spoke with a young woman, Leighanne Keller, via email at first, then by phone, then face to face. This very impressive sales consultant, not only answered every conceivable concern I had with promptness, professionalism, and efficiency, but had me looking FORward to the 150 minute drive that was necessary to view the vehicle. Leigh quickly became a friend and continues today, weeks after the sale, to touch base and ask about the car and our level of satisfaction. This one individual changed my opinion 100% about working with a dealership. So, hats off to Leigh, and Lia Honda of Albany. ...and thank you from the bottom of my heart for making this experience one for the record books. Sincerely, Ronald E Wheeler Jr. More

Michelle was very friendly, informative and professional. The whole buying experience was never pressured. It would have been nice to have 24 hrs to accept the deal not 2 hrs. I would recemend Michelle and The whole buying experience was never pressured. It would have been nice to have 24 hrs to accept the deal not 2 hrs. I would recemend Michelle and Lia Honda to friends. Now that I've purchased the car I hope the service supports the sales. More

Michelle was great! She didn't play any games with the negiotations. We gave her our expectations on the price and she met them!!! First time ever that I have purchased a car and didn't have to haggle o negiotations. We gave her our expectations on the price and she met them!!! First time ever that I have purchased a car and didn't have to haggle over price!!!!! I have been a faithful BMW customer for 7 years and was ready to make a change due to product price vs. value. I am glad that I researched Honda..... When I went to pick up my car, everything was ready. Michelle took the time to show my my navigational system and pair up my Bluetooth! She is truly a sweetheart and a pleasure to do business with!!! I look forward to a long relationship with Lia as well as a positive experience with my new car!!!! I have a Sales background and know what it takes to gain a customer's loyalty. Good Customer Service and great value on product. I feel that I received both from Michelle at Lia!! I will continue to use Lia for my vehicle's servicing. More

Michelle was warm, friendly, listened to my concerns. She related my needs to Dominic Baia and John Carroll perfectly and we all had a happy deal. I will definitely recommend Lia Honda of Albany and Michelle related my needs to Dominic Baia and John Carroll perfectly and we all had a happy deal. I will definitely recommend Lia Honda of Albany and Michelle to all my friends who are looking for a car. More

Phil Rasile was very patient and informative. He knows the business and was able to get me a sensational deal. I would highly recommend Lia Honda and Phil Rasile to anyone interested in buying or leasing the business and was able to get me a sensational deal. I would highly recommend Lia Honda and Phil Rasile to anyone interested in buying or leasing a Honda. More

Run away. Worst service ever! Brought car for service and they charged 200 for 2 diagnostic. They should feel ashamed. Lots of old people jerked aroundvthere. Bunch of crooks. They try to convince you to buy they charged 200 for 2 diagnostic. They should feel ashamed. Lots of old people jerked aroundvthere. Bunch of crooks. They try to convince you to buy tires...Managers are playing games and they don't care. More

Lia Honda was very easy to work with while purchasing a new car. I would go there for my next car purchase and would recommended Lia Honda to my friends and family. The process was simple and seemed to go new car. I would go there for my next car purchase and would recommended Lia Honda to my friends and family. The process was simple and seemed to go by fast. There were no hidden pitches or pressure to add additional services. All in all, it was a great experience. More

Lee was friendly throughout the buying process,and worked to fit our budget. We were looking for a 24 month lease, and they made that possible. I leased a 2011 Honda Civic, and was pleased with the conditi to fit our budget. We were looking for a 24 month lease, and they made that possible. I leased a 2011 Honda Civic, and was pleased with the condition I received it in. I would recommend Lia Honda to a friend for their willingness to work to find a car that you like in your price range and for their friendly staff. More

I give a great rating for Lia Honda of Albany, This is my 2nd purchase from Lia Honda. I referred my fiance to go and take a look and as my first time going and dealing with Leighanne Keller it was a overall 2nd purchase from Lia Honda. I referred my fiance to go and take a look and as my first time going and dealing with Leighanne Keller it was a overall a great purchase again. She made both purchases easy and very fast! I have been to other dealerships and bought cars and I never had a salesperson like her, She def knows how to get things done in a timely manor and I always try and refer peolpe to her who are looking for new cars! I am very Pleased with Both of my services from Leighanne Keller.. More

The team is great, I got good deal for my Honda Civic. I like to make only one comment: the finicing is not so good I mean about the interest rate. I got at the beggining 3% and at the time when I sould sig like to make only one comment: the finicing is not so good I mean about the interest rate. I got at the beggining 3% and at the time when I sould sigh all papers the interest rate was so up 6.6%. They reduced to 6.54%. That is all. Thank you. More