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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

August 10, 2023

Joe Calabucci was courteous and attentive to my servicing needs. Because I did not schedule an appointment he was able to fit me in within a reasonable time. I was very satisfied with the servicing. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Report | Print
Aug 10, 2023 -

Lia Honda Albany responded

Donna, thank you for taking a moment to let us know how satisfied you were with Joe's assistance! We're pleased Joe did everything he could to make this experience convenient for you. Please come see us again some day!

August 10, 2023

Joe Wiley was very helpful, professional and accommodating to our needs. He got us a ride home and called us promptly when our car was ready and offered us a ride back which we declined because More

by srockman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Aug 10, 2023 -

Lia Honda Albany responded

Thanks for sharing your thoughtful feedback on working with Joe! We're glad his efforts to provide an exceptional visit met with your complete satisfaction. We hope you'll continue to choose Lia Honda for all your automotive needs!

August 08, 2023

Excellent job in getting me in and out in a timely manner while getting the numerous individual tasks completed. More

by vinceviscanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Aug 08, 2023 -

Lia Honda Albany responded

Thanks a lot, Vince! We're happy our service team addressed all of your vehicle's issues completely and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all of your automotive needs!

August 04, 2023

It was a pleasure working with Wes Harrington at Lia Honda last week when I went for my oil change and tire rotation. He was extremely helpful and very courteous through the whole process. Wes also kept More

by Upset18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Aug 04, 2023 -

Lia Honda Albany responded

Upset18, thanks for taking a moment to give credit to Wes for ensuring a thorough and communicative service visit. We hope to ensure the same circumstances at your next appointment. See you then!

August 02, 2023

Grant was helpful and knowledgeable, he made my experience buying this car enjoyable and I will be recommending him to friends and family More

by Faziorosina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little
Report | Print
Aug 03, 2023 -

Lia Honda Albany responded

Thanks so much, Rosina! We're thrilled Grant provided you with the exceptional service you'd been hoping for. Congrats on your new vehicle, and best wishes for awesome travels, from everyone at Lia Honda!

August 02, 2023

Steve Smith was great, got me in and out as promised. He called me as soon as my car was ready. Thank you! More

by suebeth64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Aug 03, 2023 -

Lia Honda Albany responded

Thank you for sharing positive feedback on your visit with Steve! Your satisfaction is our ultimate goal, so we're happy Steve's communication was on-point to make this a really convenient experience. Thank you for choosing Lia Honda!

July 31, 2023

I am driving the third vehicle I have purchased at Lia Honda. I am a very satisfied customer. More

by joannesammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for stopping by to share your lovely feedback of our dealership! We're honored by your loyalty to Lia Honda, and we look forward to more opportunities to earn it each time you visit. See you next time!

July 30, 2023

I only deal with Steve Smith when I bring my car in for service . He is great to work with as he explains everything . More

by odellkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for taking a moment to recognize Steve's unique excellence by sharing your thoughtful review! We're so happy he continues to provide you with his utmost care and diligence each time you visit. We look forward to ensuring the same circumstances at your next appointment!

July 29, 2023

Donald Cass is an excellent, courteous, efficient, knowledgeable, and helpful employee at Lia Honda in Albany NY. More

by Therese L Broderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass, Donald
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Jul 31, 2023 -

Lia Honda Albany responded

Therese, thank you for your kind review of Donald on our service team! We're happy he took excellent care of you and of your Honda. We wish you the safest of travels until we may be of service to you again!

July 28, 2023

Had to go in for a NYS inspection. Easy process driving in and processing what I needed to get done. Waiting area was comfortable. Wes Harrington did a good job of keeping me informed More

by coamchml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for letting us know Wes provided you with a convenient, smooth service experience! Your satisfaction is our top priority, and we're happy he handled your vehicle's inspection with great care. We look forward to your next appointment!

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