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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,165 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

July 20, 2023

Great assistance from Erin Burke in purchasing my new car. Same from service department in getting a software update for the car. More

by jfitzpa505
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Jul 24, 2023 -

Lia Honda Albany responded

Thank you for sharing some positive feedback on both our sales and service teams! We're happy Erin made sure your purchase experience was smooth, and that your software update was handled to your satisfaction, as well. Congrats on the new ride! We wish you all the best in your upcoming journeys, from everyone at Lia Honda Albany.

July 15, 2023

Went in for an oil change. I was in and out within and hour. Also came with a free carwash. Great service! More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
Jul 18, 2023 -

Lia Honda Albany responded

KD, thanks for letting us know how happy you were with the convenience of this service visit! We're happy our team returned you safely to the road in no time. Please come see us again some day!

July 15, 2023

Jay Birnbaum made this process quick, easy and enjoyable. I never felt like he was trying to oversell me on anything. Overall I felt he was honest and worked to make sure I was happy with my purchase. More

by JennyL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Report | Print
Jul 18, 2023 -

Lia Honda Albany responded

Hi, Jenny! Thanks for the 5-star review of Jay. We're delighted he provided you with his utmost support and transparent guidance on this dealership visit. Congrats on your new Honda! We wish you many happy travels, from everyone at Lia Honda!

July 14, 2023

The staff at Lia Honda were extremely polite and helpful. Brendan Shields answered all my questions thoroughly and helped make my decision to purchase a new vehicle an easy one. More

by Jc_24_ny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Brendan Shields, Grant Little
Report | Print
Jul 14, 2023 -

Lia Honda Albany responded

Thanks so much for your lovely review of Brendan! Brendan is the consummate advocate for our clients and we're pleased you enjoyed a stress-free experience with him. Congrats on your new vehicle! We wish you all the best in your upcoming journeys, from all of us at Lia Honda!

July 10, 2023

I had the pleasure of great service at your dealership because of Ernest Walton. He was a very nice person More

by Brenstrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
Jul 11, 2023 -

Lia Honda Albany responded

Thank you for letting us know how pleased you were with Ernest's assistance at this visit! He is a gem, and we're so happy you enjoyed working with him to get your Honda all taken care of. We hope to make your next appointment just as pleasant!

July 10, 2023

Jai Patel helped me he was so insightful on my inquires and helped me get into a awesome new Honda civic More

by Dayana Ochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Kishan Patel
Report | Print
Jul 11, 2023 -

Lia Honda Albany responded

Hi, Dayana! Thank you so much for the 5-star review of your buying experience with Jai. We're so happy his expertise and support made this transaction a breeze. Congratulations on your new Civic! We wish you all the happiness you've been looking forward to, from the whole team at Lia Honda!

July 06, 2023

Matthew Miller was my sales rep. He was new, but amazing. He went above and beyond. THANKS More

by jcleary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller was my rep, but the pic of him here is wrong:), Matt Miller
Report | Print
Jul 06, 2023 -

Lia Honda Albany responded

Hi, J! Thank you for your positive feedback on working with Matthew. We're thrilled he provided you with an accommodating dealership experience. Congrats on the new Honda! We wish you all the best in your upcoming travels, from everyone on the Lia Honda team!

July 06, 2023

Steve Smith is friendly, polite and knowledgeable. Honda does an efficient job at a reasonable rate More

by Chrisaverillgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Jul 06, 2023 -

Lia Honda Albany responded

Thanks for sharing some kind words about your trusted service advisor, Steve! We're so happy he provided you with efficient and friendly service. We graciously look forward to ensuring the same circumstances at your next appointment. Happy travels until then!

July 04, 2023

Lia Honda is a nice dealership with a variety of vehicles on their lot. The service department works hard to satisfy their customers. More

by boonelinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Logan
Report | Print
Jul 06, 2023 -

Lia Honda Albany responded

Thank you for your kind words on our service team! We sincerely appreciate your business, and are honored by your 5-star review of the quality of service your advisor provided for you. We hope to ensure the same circumstances at your next appointment. Safe travels until then!

July 04, 2023

I made an appointment for an inspection but I knew that I needed some routine maintenance on my CRV. Joe Wiley thoroughly explained what was needed and the costs associated with this maintenance .Further, More

by Max22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Jul 06, 2023 -

Lia Honda Albany responded

Max, thank you for stopping by to give credit to Joe for his diligence and precision. We're happy he got your CR-V's needs attended to completely and right on time. We look forward to making your next appointment with us just as reliable!

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