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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

June 25, 2023

We really enjoy the excellent customer service at Lia Honda. The waiting room is comfortable and I enjoyed waiting for my oil change and tire rotation. More

by Vanka5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard, Brendan Shields
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Jun 26, 2023 -

Lia Honda Albany responded

Thanks for the thoughtful feedback, Vanka5! Everything we do is for your satisfaction, so we're happy you enjoyed a pleasant wait in our customer lounge, as well as phenomenal service from our team. We hope you'll continue to choose Lia Honda for all your automotive needs!

June 24, 2023

Jaymarc Flores Patient answer, perfect service! Smiles all the way! I will introduce him to my family and friends More

by Ting sun
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaymarc Flores
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Jun 26, 2023 -

Lia Honda Albany responded

Ting Sun, thank you for sharing your kind feedback with us! We're glad Jaymarc's support and insight made this a truly wonderful experience for you. We wish you all the best in your summer travels, from the whole team at Lia Honda!

June 21, 2023

Lia is friendly, knowledgeable & stress free. They are you partners in the vehicle buying process. Matt is a rockstar. More

by pdavid.hughes.2018
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Miller - 5 stars
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Jun 22, 2023 -

Lia Honda Albany responded

Thank you for sharing some fantastic feedback on your purchase experience with Matt! We're delighted you enjoyed his dynamic approach to this transaction. Congratulations on your new Honda! Best wishes for awesome travels this summer, from all of us at Lia Honda!

June 17, 2023

This was my first Honda purchase. Erin Burke was extremely supportive and helpful. She tyo time to listen to my concerns and was able to put me at ease. She took extra time to teach m More

by ccahill289
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
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Jun 19, 2023 -

Lia Honda Albany responded

Thank you for taking a moment to tell us everything you liked about working with Erin! We're delighted she made this such a pleasant experience for you in every way. Congrats on the new Accord Hybrid! Best wishes for awesome travels in your future, from the whole team at Lia Honda!

June 15, 2023

I walked into Honda looking to purchase a new accord. Jay Birnbaum was instrumental in making that happen for me. Great Experience. More

by Bgramz
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
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Jun 16, 2023 -

Lia Honda Albany responded

Thanks for your wonderful review, Bgramz! We're delighted Jay's expert assistance made your purchase experience a breeze. Congrats on the new Accord! Many wishes for happy travels, from the whole team at Lia Honda!

June 15, 2023

Brenda shield was very professional and helpful and I will recommend lia Honda to friends. More

by adamosmani1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little, Jai Kishan Patel, Antonia Macvilla
Report | Print
Jun 16, 2023 -

Lia Honda Albany responded

Hi, Adam! Thanks for honoring Brendan with your stellar feedback and recommendation. We're thrilled you enjoyed an accommodating dealership experience. Congrats on the new Honda! Best wishes for amazing travels in your future, from everyone here at Lia Honda!

June 14, 2023

Got an appointment quickly. Service was done within 2 1/2 hours. Check out was quick. More

by Steelerjody1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
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Jun 14, 2023 -

Lia Honda Albany responded

Thank you for stopping by to share your positive review of our service department! Your complete satisfaction is the reason behind everything we do, so we're happy our team made sure your vehicle's needs were handled efficiently. We look forward to working with you again!

June 12, 2023

Steve Smith was my service adviser at Lia Honda on June 5th 2023 for an oil change and 14 point inspection. All work was timely completed. Steve was professional and courteous More

by lsankey003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith, Joe Calabucci
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Jun 12, 2023 -

Lia Honda Albany responded

Fantastic! We're so glad to hear it. Thank you for taking a moment to give credit to Steve for making sure your service visit was pleasant and thorough. We look forward to emulating this positive experience at your next appointment!

June 10, 2023

Every interaction we have with the folks at this dealership is so easy, professional and thorough. Service advisor Steve Smith at Alia Honda was above and beyond helpful on our recent visit. I have More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Jun 12, 2023 -

Lia Honda Albany responded

Thank you so much, Mary! We're delighted Steve provided you with a supportive and accommodating service visit. Please don't hesitate to give us a call when Steve and the Lia Honda team may assist you again. It's always our pleasure!

June 10, 2023

The quality of service given by the dealership and its staff along with the dependability of the Honda product is outstanding. We have purchased several vehicles from the dealership over the years and al More

by Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2023 -

Lia Honda Albany responded

Hi, Tucker! Thank you for your loyalty and for sharing your stellar feedback on this service visit. We're honored to continue being your #1 choice for dealership service and we look forward to being of service to you and your Hondas for years to come. Pleasant travels until we meet again!

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