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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,168 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,168 reviews

May 03, 2023

Although they advised the service department was “running behind,” I was pleased that Ernest Walton kept me apprised off the status of my repair. More

by lindatomm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
May 11, 2023 -

Lia Honda Albany responded

Thank you for your kind feedback on your visit to our service department! We're pleased to know Ernest kept you updated as the work progressed on your vehicle. As always, don't hesitate to call when we may assist you again. It's always our pleasure!

May 03, 2023

Our 2nd time with Joe Wiley. He is outstanding. Pays attention to every detail. Attentive, kind and very courteous. Great addition to your team. Next time we need service, goin More

by Icemom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
May 11, 2023 -

Lia Honda Albany responded

Great! We're so glad to hear from you about Joe. We think he's pretty outstanding, too, and we're happy he is becoming a dependable resource to you for your automotive needs. We wish you pleasant travels until we meet again!

May 02, 2023

Twice now we leased Honda cars from Erin Burke at Lia Honda. We will be leasing again from Erin in two years when our 2022 lease expires. Clearly Erin is knowledgeable about Honda cars; has a desire to More

by Bonnie P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
May 01, 2023

Excellent service at Lia! ! Very satisfied every time with the service provided by Joe Wiley. More

by Veeren Dop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
April 29, 2023

Wayne Balthazard Was so helpful with my vehicle purchase. Very professional & informative! Thank you ! Definitely recommend !!!! More

by Aleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Report | Print
April 20, 2023

Ernest Walton, the tech who handled my visit, was friendly, knowledgeable and professional. I especially appreciated the fact that he kept me updated on the progress of the service on my vehicle. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
April 18, 2023

Prompt and Courteous. Explained all service being performed. All service was completed in less than an hour More

by bob.pecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dawes, Joe Calabucci
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April 18, 2023

Quick service…just the way I like it! ! Joe Wiley was my service write. Very pleasant. More

by Bclark911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
April 17, 2023

Ernest Walton was excellent. He kept us informed of the progress of alignment. And took care of a recall. Very personable person. More

by gvanvran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Report | Print
April 14, 2023

Friendly and efficient service. I was welcomed with a cheerful smile and left with a positive greeting for the day. More

by Soccerfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
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