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Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

March 15, 2023

Tim Fien From Service is PHENOMENAL! my vehicle was service very quick & I am pleased with the service. Thank you More

by ShamirahT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fien
Mar 16, 2023 -

Lia Honda Albany responded

Thank you for the fantastic feedback, Shamirah! Your total satisfaction means the world to us, so we're happy Tim provided you with a convenient and valuable visit. We hope to emulate this positive experience at your next appointment. See you then!

March 10, 2023

Professional, clean, efficient service! This dealership goes above and beyond to ensure customer satisfaction. Brett did a wonderful job. More

by Livm990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Reihs , Grant Little
Mar 10, 2023 -

Lia Honda Albany responded

Hey, thank you so much for the awesome review of Brett and our dealership! We're delighted to know you enjoyed working with him for the purchase of your new Honda. Congratulations on that! We hope you love it and we wish you every happiness in your travels to come, from all of us at Lia Honda!

March 09, 2023

Well worth the trip from Vermont. Quick and easy process from each member of the team. More

by Cottrewv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Mar 10, 2023 -

Lia Honda Albany responded

Thanks for taking a moment to share positive feedback on your dealership visit! We sincerely appreciate the chance to assist you with your automotive needs. We hope to work with you again some day, but until then we wish you safe and pleasant driving in your travels to come.

March 07, 2023

I do not go anywhere else - Go see Steve Smith for service and Khalil Rasouly for purchase. Great gents to work with! More

by yeanay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Rasouly, Stephen Smith
Mar 08, 2023 -

Lia Honda Albany responded

Thanks for your awesome review, Yeanay! We are delighted to have earned your continued business through the likes of talented team members such as Steve and Khalil. We appreciate your patronage and hope to make your next visit with us just as fantastic.

March 04, 2023

William Buckner at Lia Honda of Albany was very helpful in working through our service visit. He went over the list I gave to make sure we were on the same page. Then he called with the initial review wh More

by Tom Vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Buckner
Mar 06, 2023 -

Lia Honda Albany responded

Thank you for sharing positive feedback with us about the accommodating service visit William provided for you, Tom! We're glad his communication was so helpful. Please remember us the next time you have any automotive needs. Until then, we wish you safe travels!

March 03, 2023

Had a very good service experience and appreciate Joe Wiley's assistance. He is relatable, personable and knowledgeable. More

by mjr0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Mar 03, 2023 -

Lia Honda Albany responded

That's great to hear! We're delighted your visit with Joe was enjoyable as well as professional. It's our pleasure to make sure you're getting the most out of your service visits. Please give us a call when Joe and the Lia Honda team may assist you with anything. We look forward to it!

March 02, 2023

My last service appointment was with Ernest Walton at Lia Honda. He was personable, professional and knowledgeable. He kept me informed as to the progress of the service being done. He’s an asset to the orga More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Mar 03, 2023 -

Lia Honda Albany responded

Thanks so much, Sandi! We truly appreciate your business and your lovely feedback on Ernest. It is our pleasure to provide convenient service that is also pleasant and welcoming, so we're glad this has been the case for you. We look forward to making your next appointment just as superb.

March 02, 2023

These people went above and beyond the call of duty to help me buy the sassy little Honda Fit that I purchased! Grant Little actual came and picked me up at my home when he found I was having trouble get More

by bethswein
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I never got George’s last name, but he was very kind and actually came and introduced himself.., Grant Little
Mar 02, 2023 -

Lia Honda Albany responded

Beth, your thoughtful review of Grant is an honor we don't take lightly. We are THRILLED to hear about your complete satisfaction with Grant's attentive support throughout this transaction. Congrats on your sassy little Fit! We hope you love it. Thank you for choosing Lia Honda!

February 28, 2023

It's all about the service advisor. Steve Smith consistently provides his customers with excellent explanations and guidance. 5 stars!!!!! More

by steffisilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Mar 01, 2023 -

Lia Honda Albany responded

Awesome! Thanks for recognizing Steve's talents with the honor of your 5-star review. We're delighted he continues to be a dependable resource for your automotive needs. Please give us a call any time our service team can help you with anything. It's always our pleasure!

February 25, 2023

Great service technician in Wes Harrington I always ask for him. Honest and knowledgeable has never BS me More

by Suzie H
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Feb 28, 2023 -

Lia Honda Albany responded

Thanks so much for your review, Suzie! Your complete satisfaction is why we do what we do. Wes is a great person to work with and we're so happy you were pleased with the attentive and transparent communication he provided for you. We look forward to your next appointment!

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