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Lia Honda Albany

Albany, NY

4.8
1,168 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,168 reviews

February 08, 2023

We appreciate the professional work of Joe Calabucci in the service department. Our work was done in a timely, professional manner. He even got my phone going on blue tooth! A bonus was running into Rob D More

by mrsbwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Feb 09, 2023 -

Lia Honda Albany responded

Thanks so much, Mrsbwk! Nothing means more to us than your complete satisfaction, so we're happy to know Joe and Rob continue to provide you with excellent service for all your automotive needs. Please give us a call if there is ever anything else we can help you with!

February 05, 2023

Great service from Robert Dawes. He knows what he is doing, is really a Gold Master salesperson. Very polite, professional, quick response to any questions we had. During the 2 week More

by vpaliy59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Feb 06, 2023 -

Lia Honda Albany responded

That's awesome! Thank you for sharing everything you appreciated about your purchase experience with Rob. We love to hear it. Enjoy the new vehicle and may your journeys be safe, pleasant, and memorable.

February 03, 2023

Rob Dawes made the leasing experience easy and satisfying. He gave me lease options that I was able to choose from. He recommended a 2022 Pilot that was a better deal and less expensive that the m More

by deroccos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Feb 03, 2023 -

Lia Honda Albany responded

Thanks for taking the time to let us know how satisfied you were with your leasing experience! It sounds like Rob made sure you got the best deal available, and we're pleased this turned out to be such a valuable dealership visit for you. We wish you the safest of travels and most pleasant journeys until we see you next time. Enjoy your new Pilot!

January 28, 2023

The service department here always keeps my car running. I love working with Joe Wiley, my service advisor, he is down to earth ,kind and always pleasant when I need to come in. Whether I have an issue or r More

by Marcia R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Jan 30, 2023 -

Lia Honda Albany responded

Hey, Marcia! Thank you for your thoughtful feedback, and for your trust in Joe and our service team. Nothing means more to us than your absolute satisfaction with our work, so we're glad Joe continues to provide you with exceptional service. We hope to emulate this experience at your next appointment!

January 24, 2023

Jai Pastel was very personable and professional would highly recommend him again. My experience was fast and I love my car got exactly what I wanted thank again. Jai Pastel More

by Shaquanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Rasouly
Jan 25, 2023 -

Lia Honda Albany responded

That's such fantastic news, Shaquanna! We're thrilled to know how happy you were with Jai's efforts to make this a smooth and successful buying experience for you. Jai will certainly appreciate the recognition, and we're grateful for your thoughtful feedback. From the entire Lia Honda team, we wish you joy and pleasant journeys, until we meet again!

January 18, 2023

Jay Birnbaum was wonderful in sales. Bob in finance was also great to work with. I have purchased many Hondas in the past and Lia will continue to me my go to dealer. More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martino, Jay Birnbaum
Jan 19, 2023 -

Lia Honda Albany responded

DB, your endorsement of Lia Honda is an honor we don't take for granted. We're pleased Jay and Bob provided you with all the support and expertise needed to make this a successful dealership visit. Congratulations on your newest Honda! We graciously look forward to working with you again some day.

January 08, 2023

I had a very satisfactory experience at Lia Honda. Wes Harrington, the representative that assisted me was thorough and patient. He explained everything that I needed and answered all my questions. More

by Blue bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Jan 09, 2023 -

Lia Honda Albany responded

Thanks so much, Blue Bird! We sincerely appreciate your business and your positive feedback on Wes. We're glad he treated you to a seamless and supportive shopping experience. We hope you won't hesitate to give us a call next time Wes and the team may assist you with your automotive needs. Thank you for choosing Lia Honda!

December 29, 2022

Ernie was so pleasant and kind to work with. He is an excellent advisor taking the time and patience to explain any work that needs to be done. I will always ask for him. This is my 5th Honda More

by nrissacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Jan 03, 2023 -

Lia Honda Albany responded

We're so pleased to hear it! Ernest is a great person to work with and we're so happy he has proven to be a thoughtful and thorough advisor to you and your Honda. Thank you for your trust and your business and please come see us again some day!

December 21, 2022

My service advisor was Joe Wiley and he was terrific. I go out of my way to have Joe check my vehicle in when it needs to be serviced. He reviews my vehicles service record and does an outstanding job ex More

by jalvaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 21, 2022 -

Lia Honda Albany responded

Thank you for recognizing Joe's efforts with the honor of your 5-star review! He will certainly be humbled by your sentiments and we appreciate your feedback to let us know how satisfying your service visit was. We look forward to making your next appointment just as superb.

December 20, 2022

I had preferred Joe Calabucci, but Joe Wiley was my service advisor. He did an above average job. More

by lensasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 21, 2022 -

Lia Honda Albany responded

Thanks so much for your 4-star review of Joe! We sincerely appreciate your continued business and look forward to making your next service visit even better. Please don't hesitate to give us a call if there is anything we may ever assist you with. It's always our pleasure!

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