
Lia Honda Albany
Albany, NY
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William Buckner was easy to work with, got me in and out of Lia Honda for a general check up, oil/filter change and tire rotation very quickly. The cost was the same or less than some of the 'quickie' auto of Lia Honda for a general check up, oil/filter change and tire rotation very quickly. The cost was the same or less than some of the 'quickie' auto shops. More
All went well. Service provided by Joe Calabucci who made it very smooth and easy. The service was quicker then expected. Thank You Service provided by Joe Calabucci who made it very smooth and easy. The service was quicker then expected. Thank You More
I had an excellent time at this dealership! Everything was extremely smooth and flawless. Grant Little in particular was very helpful, kind, and friendly. Thanks for such a wonderful experience Everything was extremely smooth and flawless. Grant Little in particular was very helpful, kind, and friendly. Thanks for such a wonderful experience! More
Awesome experience. Rob Dawes was extremely professional, friendly, patient and helpful. He provided great info and assistance upon delivery too. I don't enjoy car sh Rob Dawes was extremely professional, friendly, patient and helpful. He provided great info and assistance upon delivery too. I don't enjoy car shopping but he made it easy and and enjoyable. My previous lease was with another dealer, now I'm a forever a Lia Honda customer! Thanks Rob. More
My son was interested in a car at this dealership and was corresponding back in forth with Sara for a few days discussing when he’d be in to look at the car. Sara informed him that there were a lot of people corresponding back in forth with Sara for a few days discussing when he’d be in to look at the car. Sara informed him that there were a lot of people looking at said car and advised him to put a deposit down. When he asked how much she’d need to hold the car until Saturday, she told him $1,000. But then she said,”I’d really hate to see you put that money down unless I knew for sure you were buying the car because it takes 2 weeks to refund that money”. So, he did not put a deposit down. He said if it sells before Saturday, just let me know. Fast forward 2 days to Saturday. We drive to Albany(about 45 minutes) and walk in and ask to speak to Sara about this car. Gentleman comes back and says car was sold late last night. I’m completely ok with the fact that the car was sold. What I’m not ok with is the fact that Sara couldn’t even bother to text or call my son to let him know. It would have been the courteous thing to do. But she got her sale so what does it matter. Just very poor communication and customer service. More
Another wonderful visit with my friends at Lia Honda! Joe Wiley and Sean got my car some news tires and found the issue with a noise that had been driving me nuts and got it fixed. Now I'm set for the wi Joe Wiley and Sean got my car some news tires and found the issue with a noise that had been driving me nuts and got it fixed. Now I'm set for the winter weather roads and have a much quieter ride! I always leave here with a smile and a well taken care of vehicle, thanks again. More
Service while purchasing a new car was excellent! There were no new cars available to test drive, but they let us look at one that was on the lot and sit in it to know if it fit what we were lookin There were no new cars available to test drive, but they let us look at one that was on the lot and sit in it to know if it fit what we were looking for. There were no pushy sales people, just helpful and answered all questions asked. More