Back

Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

Directions

By Type

Showing 1,165 reviews

December 03, 2022

William Buckner was easy to work with, got me in and out of Lia Honda for a general check up, oil/filter change and tire rotation very quickly. The cost was the same or less than some of the 'quickie' auto More

by AJS9939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Buckner
Dec 05, 2022 -

Lia Honda Albany responded

We're delighted to hear it! Thanks so much for letting us know how wonderful and convenient your service appointment was, thanks to William's attention to detail and efficiency. Your complete satisfaction means the world to us. Give us a call when we may assist you again. It is always our pleasure!

December 02, 2022

All went well. Service provided by Joe Calabucci who made it very smooth and easy. The service was quicker then expected. Thank You More

by keladm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Dec 02, 2022 -

keladm2 responded

Thank You Joe Calabucci for making everything easy and smooth.

Dec 05, 2022 -

Lia Honda Albany responded

Sounds like the perfect service visit! We're glad Joe took excellent care of your appointment and got your vehicle safely back on the road in such a timely manner. We hope to do this for you again some day, so please remember Lia Honda for all of your automotive needs. See you next time!

November 30, 2022

I had an excellent time at this dealership! Everything was extremely smooth and flawless. Grant Little in particular was very helpful, kind, and friendly. Thanks for such a wonderful experience More

by Meg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little
Dec 05, 2022 -

Lia Honda Albany responded

Hey, Meg! Thanks so much for the 5-star review of Grant! We're happy your dealership visit was accommodating and seamless from start to finish. Congrats on your new Honda! Best wishes for happy travels this holiday season!

November 29, 2022

Wayne Balthazard has a pleasant personality willing to listen and help with my automobile needs and decision making . More

by herminio618
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Dec 05, 2022 -

Lia Honda Albany responded

That's fantastic! It's so important to us that our guests' needs and wants come first, so we're delighted to know that Wayne gave you all the support and expertise you needed to make your dealership experience a great success. Best wishes to you on all of your upcoming travels!

Dec 06, 2022 -

herminio618 responded

Customer Service still exist at Lia Honda in Albany . I am extremely happy with my purchase .

November 26, 2022

Joe Wiley is always very helpful. He got me the service I needed and didn’t push me to get unnecessary service. Judy R More

by Judy R
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 05, 2022 -

Lia Honda Albany responded

Judy, we're happy to hear Joe provided you with a stress-free, informative service visit! Your complete satisfaction is why we do what we do. Thanks for letting us know we're doing things right! See you next time!

November 08, 2022

Awesome experience. Rob Dawes was extremely professional, friendly, patient and helpful. He provided great info and assistance upon delivery too. I don't enjoy car sh More

by linnie59ny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kelty, Rob Dawes
Nov 09, 2022 -

Lia Honda Albany responded

We sincerely appreciate your business and your 5-star review of Rob! We completely understand why one would be apprehensive to shop for a vehicle but we're delighted you gave Lia Honda a chance. Rob is an exceptional advocate for his clients and we're glad you got to experience an enjoyable dealership visit because of him. The whole team wishes you all the fun and satisfaction of getting to know your new vehicle. Please give us a call if you should need our assistance with anything. It would be our pleasure!

November 05, 2022

Sara was super helpful and made everything so easy! Highly recommend her and Lia Honda Albany More

by ashley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sara Johnson
Nov 07, 2022 -

Lia Honda Albany responded

Hi, Ashley! Thank you for stopping by to share positive feedback on Sara! Providing our guests with seamless support is super important to us, so we're delighted to know that Sara made this happen for you. Congratulations on your new Honda! We hope you enjoy every moment of getting acquainted with it and wish you many years of pleasant journeys. Until we meet again, drive safe and have fun!

October 29, 2022

My son was interested in a car at this dealership and was corresponding back in forth with Sara for a few days discussing when he’d be in to look at the car. Sara informed him that there were a lot of people More

by Laurie
Recommend Dealer
No
Employees Worked With
Sara
Oct 31, 2022 -

Lia Honda Albany responded

Hi, Laurie. I'm so sorry for the experience you and your son had with our sales department. It is never our intention to drop the ball in communicating with our clients and we take full responsibility for that. I would love to assist you in finding another vehicle that would meet your son's needs. Please contact me at your earliest convenience and I will gladly assist you in any way possible. Thank you for your feedback. Hope to hear from you soon. George Michaelides General Manager Lia Honda Albany gmichaelides@liacars.com

October 29, 2022

Another wonderful visit with my friends at Lia Honda! Joe Wiley and Sean got my car some news tires and found the issue with a noise that had been driving me nuts and got it fixed. Now I'm set for the wi More

by Marcia R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 31, 2022 -

Lia Honda Albany responded

Marcia, thanks so much for sharing positive feedback on Joe and Shawn! We're pleased to hear how happy you've been with our service department and that Joe and Shawn got your vehicle winter-ready and free of strange noises. We hope you can fully enjoy driving now and wish you the safest of travels!

October 27, 2022

Service while purchasing a new car was excellent! There were no new cars available to test drive, but they let us look at one that was on the lot and sit in it to know if it fit what we were lookin More

by Wendy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Dollard
Oct 27, 2022 -

Lia Honda Albany responded

Wendy, thanks for stopping by to check out some cars with us! We're delighted to have made your acquaintance and hope you enjoyed the experience. We're always here to answer our client's questions and we hope you'll come see us again some day. Thank you so much for choosing Lia Honda!

...
27
...