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Lia Honda Albany

Albany, NY

4.8
1,171 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,171 reviews

December 29, 2022

Ernie was so pleasant and kind to work with. He is an excellent advisor taking the time and patience to explain any work that needs to be done. I will always ask for him. This is my 5th Honda More

by nrissacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Jan 03, 2023 -

Lia Honda Albany responded

We're so pleased to hear it! Ernest is a great person to work with and we're so happy he has proven to be a thoughtful and thorough advisor to you and your Honda. Thank you for your trust and your business and please come see us again some day!

December 21, 2022

My service advisor was Joe Wiley and he was terrific. I go out of my way to have Joe check my vehicle in when it needs to be serviced. He reviews my vehicles service record and does an outstanding job ex More

by jalvaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 21, 2022 -

Lia Honda Albany responded

Thank you for recognizing Joe's efforts with the honor of your 5-star review! He will certainly be humbled by your sentiments and we appreciate your feedback to let us know how satisfying your service visit was. We look forward to making your next appointment just as superb.

December 20, 2022

I had preferred Joe Calabucci, but Joe Wiley was my service advisor. He did an above average job. More

by lensasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 21, 2022 -

Lia Honda Albany responded

Thanks so much for your 4-star review of Joe! We sincerely appreciate your continued business and look forward to making your next service visit even better. Please don't hesitate to give us a call if there is anything we may ever assist you with. It's always our pleasure!

December 16, 2022

We recently purchased a 2022 car from Lia Honda. Erin Burke was the salesperson who assisted us. She was pleasant to deal with and had a thorough understanding of what we were looking for and made More

by jmf652
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Dec 19, 2022 -

Lia Honda Albany responded

We're delighted to see your review and to hear that Erin prioritized all of your needs and wants to make this a pleasant transaction! Congratulations on the new vehicle. We hope it brings you many happy adventures and satisfying journeys. Please remember us if you ever have an automotive need or concern. It is always our pleasure to assist you!

December 10, 2022

Wes Harrington was awesome. Service appointment went quick and we were not pushed to purchase services we didn’t need. Facility was extremely clean and other staff was very pers More

by K&T Whimple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dawes, Wes Harrington
Dec 12, 2022 -

Lia Honda Albany responded

Whimples, thanks so much for your kind review of Wes! It's our goal to make sure your service visit is convenient, pleasant, and well done, so we're happy Wes made that happen for you. We're looking forward to serving you again some day. Thanks for choosing Lia Honda!

December 05, 2022

All I needed was a NYS inspection and a tire rotation. I was happy when I drove up to see that Joe Calabucci would be my service advisor. As in the past, he facilitated the service for my car, which too More

by abby.sugarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Dec 06, 2022 -

Lia Honda Albany responded

Thank you so much, Abby! We sincerely appreciate your continued business and your trust in us. We're glad Joe has always been a reliable resource for your automotive needs. It is our pleasure to help you keep your vehicle in its best condition and we hope to continue serving you for years to come.

December 03, 2022

William Buckner was easy to work with, got me in and out of Lia Honda for a general check up, oil/filter change and tire rotation very quickly. The cost was the same or less than some of the 'quickie' auto More

by AJS9939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Buckner
Dec 05, 2022 -

Lia Honda Albany responded

We're delighted to hear it! Thanks so much for letting us know how wonderful and convenient your service appointment was, thanks to William's attention to detail and efficiency. Your complete satisfaction means the world to us. Give us a call when we may assist you again. It is always our pleasure!

December 02, 2022

All went well. Service provided by Joe Calabucci who made it very smooth and easy. The service was quicker then expected. Thank You More

by keladm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Dec 02, 2022 -

keladm2 responded

Thank You Joe Calabucci for making everything easy and smooth.

Dec 05, 2022 -

Lia Honda Albany responded

Sounds like the perfect service visit! We're glad Joe took excellent care of your appointment and got your vehicle safely back on the road in such a timely manner. We hope to do this for you again some day, so please remember Lia Honda for all of your automotive needs. See you next time!

November 30, 2022

I had an excellent time at this dealership! Everything was extremely smooth and flawless. Grant Little in particular was very helpful, kind, and friendly. Thanks for such a wonderful experience More

by Meg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little
Dec 05, 2022 -

Lia Honda Albany responded

Hey, Meg! Thanks so much for the 5-star review of Grant! We're happy your dealership visit was accommodating and seamless from start to finish. Congrats on your new Honda! Best wishes for happy travels this holiday season!

November 29, 2022

Wayne Balthazard has a pleasant personality willing to listen and help with my automobile needs and decision making . More

by herminio618
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Dec 05, 2022 -

Lia Honda Albany responded

That's fantastic! It's so important to us that our guests' needs and wants come first, so we're delighted to know that Wayne gave you all the support and expertise you needed to make your dealership experience a great success. Best wishes to you on all of your upcoming travels!

Dec 06, 2022 -

herminio618 responded

Customer Service still exist at Lia Honda in Albany . I am extremely happy with my purchase .

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