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Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

October 26, 2022

I was pleased with the service at Lia Honda. They were able to service my car and get me back on the road within an hour. Joe Calabucci took care of me and was excellent as he always is. More

by william b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Oct 27, 2022 -

Lia Honda Albany responded

Thanks so much, William! We're glad Joe provided you and your vehicle with an efficient service visit that got you safely back on the road. Please give us a call whenever Joe and the team can assist you again. It is our pleasure to keep your vehicles in their best condition. Thank you for choosing Lia Honda!

October 20, 2022

I was very pleased with my recent service visit at Lia Honda. My service rep, Joe Calabucci, greeted me quickly, reviewed my service needs, gave me some advice on taking care of a scratch, and found disco More

by nserson
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Oct 21, 2022 -

Lia Honda Albany responded

That's fantastic! We're delighted to hear about your service visit with Joe at Lia Honda. With Joe's attention to detail, timeliness, and value, it sounds like this was an all around success. Thank you so much for your 5-star review and for recommending us to others. We look forward to seeing you again!

October 15, 2022

Rob Dawes the sales rep was great. It was a smooth transaction to purchase our new Honda Pilot SE. the sales staff was knowledgeable and helpful. Rob even got someone to come to our ho More

by Ruth Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie, Rob Dawes
Oct 17, 2022 -

Lia Honda Albany responded

Greetings, Ruth Anne, and thank you so much for your lovely review of Robert and your experience here at Lia Honda. Congratulations on your new Pilot! We're so happy to know Rob delivered a fantastic buying experience for you. The whole team wishes you all the best adventures with your Pilot and the safest of travels for years to come. If we should ever be of service to you, please don't hesitate to reach out to us. Until then, enjoy the new ride!

September 19, 2022

We purchased our last two cars at Lia Honda of Albany and both times had a very positive experience. We take our car for routine maintenance and any needed repairs to Lia Honda. Joe Calabucci has been so h More

by DorisS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Sep 19, 2022 -

Lia Honda Albany responded

Hi, Doris! Thank you so much for taking time to write Joe this 5-star review! We are so happy to know that Joe has provided you and your cars with the care and expertise to keep the family vehicles running in top shape. He will certainly appreciate the mention. Your satisfaction is our top priority and it is an honor to continue to provide your vehicles' service. We look forward to making your next appointment just as outstanding, so please don't hesitate to give us a call if we may assist you with anything. Thanks again!

September 17, 2022

Really helpful people. Everyone we encountered provided us with everything we needed. Grant Little made the whole process incredibly easy. Thank you! More

by mreed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Little
Sep 19, 2022 -

Lia Honda Albany responded

Your review is music to our ears! Thank you so much for sharing your 5-star feedback and congratulations on the new Honda! We are absolutely delighted your visit with us resulted in an accommodating and stress-free experience. The whole team wishes you nothing but happy adventures and the safest of travels. If ever you have a question or concern, we hope you won't hesitate to give us a call. It is our pleasure to assist you in anyway possible. Until we meet again, drive safe and have fun!

September 03, 2022

This was my first car purchase at Lia Honda and it was an extremely positive experience. Purchasing a new car in today's competitive market was challenging due to availability. When I first called to inqui More

by Janel M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke, David Hallenbeck, Brendan Shields, Brendan Shields, David Hallenbeck
Sep 06, 2022 -

Lia Honda Albany responded

Janel, What a delight to read your amazing review! Thank you so much for choosing Lia Honda of Albany to assist you with purchasing your new Honda and congratulations on the new ride! We are thrilled that Erin, David, and Brendan provided you with the thorough communication and responsive attention you needed to expedite your decision. From the whole team, we wish you nothing but safe and happy travels for many years to come. Please let us know if we may ever be of assistance to you or your vehicles again some day. It would be our pleasure. Until we meet again, drive safe and have fun!

September 01, 2022

Lia Honda made purchasing a new Honda Accord hybrid pretty easy. Chris Dollard was pleasant to work with and helped us find a car in a tough market. Dominick Cubello gave us a great deal on an extended More

by BD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Christopher Dollard
Sep 02, 2022 -

Lia Honda Albany responded

That is wonderful news! Congratulations on your new Accord Hybrid and thank you for writing about your purchase experience! We are delighted to know that Chris and Dominick provided you with the expertise and knowledge to create a deal that made you happy. They will be honored to have earned your confidence and recommendation. Let us know if we may ever help you with any of your automotive needs. It would be our pleasure to assist you. In the mean time, have fun and enjoy the ride!

August 29, 2022

Just had another great experience at Lia Honda Albany with Steve Smith. Always takes good care of me and my cars. Keep up the great work Steve. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 29, 2022 -

Lia Honda Albany responded

Dave, Thanks for sharing this fantastic review of Steve! He'll be so grateful you took the time to write about your recent 5-star experience with him. We greatly appreciate your continued business and hope to continue serving you and your vehicles for many years to come. If you have any automotive questions, please don't hesitate to give us a call. We'll be glad to assist! Take care!

August 21, 2022

I have been taking two vehicles to Lia Honda for a span of 5 years after service locally at an independent dealer. "Rhonda" my 2012 Honda CRV is the best car I have ever owned. She and I have driven acros More

by bmtrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Previously Anthony and now Shaun. Mechanics, Joe Wiley
Aug 22, 2022 -

Lia Honda Albany responded

Wow, what a stellar review and endorsement of not only Joe and Shawn but also your Honda, "Rhonda"! What an incredible milestone you've both accomplished in all your travels to surpass 200K. Congratulations to you. It has been and continues to be a pleasure to assist you with all of your automotive needs. Joe and Shawn will be so happy to hear how highly you valued their efforts to keep Rhonda safe and ready for the road. On behalf of the entire team, keep going, stay safe, and enjoy the ride!

August 17, 2022

Steve Smith gave me a very happy satisfied experience. I want to thank you for the friendly service you gave me. More

by rbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 18, 2022 -

Lia Honda Albany responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are delighted that Stephan's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

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