
Lia Honda Albany
Albany, NY
Filter Reviews by Keyword
By Type
Showing 1,170 reviews
Awesome experience. Rob Dawes was extremely professional, friendly, patient and helpful. He provided great info and assistance upon delivery too. I don't enjoy car sh Rob Dawes was extremely professional, friendly, patient and helpful. He provided great info and assistance upon delivery too. I don't enjoy car shopping but he made it easy and and enjoyable. My previous lease was with another dealer, now I'm a forever a Lia Honda customer! Thanks Rob. More
My son was interested in a car at this dealership and was corresponding back in forth with Sara for a few days discussing when he’d be in to look at the car. Sara informed him that there were a lot of people corresponding back in forth with Sara for a few days discussing when he’d be in to look at the car. Sara informed him that there were a lot of people looking at said car and advised him to put a deposit down. When he asked how much she’d need to hold the car until Saturday, she told him $1,000. But then she said,”I’d really hate to see you put that money down unless I knew for sure you were buying the car because it takes 2 weeks to refund that money”. So, he did not put a deposit down. He said if it sells before Saturday, just let me know. Fast forward 2 days to Saturday. We drive to Albany(about 45 minutes) and walk in and ask to speak to Sara about this car. Gentleman comes back and says car was sold late last night. I’m completely ok with the fact that the car was sold. What I’m not ok with is the fact that Sara couldn’t even bother to text or call my son to let him know. It would have been the courteous thing to do. But she got her sale so what does it matter. Just very poor communication and customer service. More
Another wonderful visit with my friends at Lia Honda! Joe Wiley and Sean got my car some news tires and found the issue with a noise that had been driving me nuts and got it fixed. Now I'm set for the wi Joe Wiley and Sean got my car some news tires and found the issue with a noise that had been driving me nuts and got it fixed. Now I'm set for the winter weather roads and have a much quieter ride! I always leave here with a smile and a well taken care of vehicle, thanks again. More
Service while purchasing a new car was excellent! There were no new cars available to test drive, but they let us look at one that was on the lot and sit in it to know if it fit what we were lookin There were no new cars available to test drive, but they let us look at one that was on the lot and sit in it to know if it fit what we were looking for. There were no pushy sales people, just helpful and answered all questions asked. More
I was pleased with the service at Lia Honda. They were able to service my car and get me back on the road within an hour. Joe Calabucci took care of me and was excellent as he always is. They were able to service my car and get me back on the road within an hour. Joe Calabucci took care of me and was excellent as he always is. More
I was very pleased with my recent service visit at Lia Honda. My service rep, Joe Calabucci, greeted me quickly, reviewed my service needs, gave me some advice on taking care of a scratch, and found disco Honda. My service rep, Joe Calabucci, greeted me quickly, reviewed my service needs, gave me some advice on taking care of a scratch, and found discounts and rewards to bring down my bill. Service was completed in a timely manner, and my car was returned to me after being washed. I would definitely recommend Joe and Lia Honda. More
Rob Dawes the sales rep was great. It was a smooth transaction to purchase our new Honda Pilot SE. the sales staff was knowledgeable and helpful. Rob even got someone to come to our ho It was a smooth transaction to purchase our new Honda Pilot SE. the sales staff was knowledgeable and helpful. Rob even got someone to come to our house to pick up the title that we had forgotten. How’s that for service!! We always buy our Hondas from Lia Honda. More
We purchased our last two cars at Lia Honda of Albany and both times had a very positive experience. We take our car for routine maintenance and any needed repairs to Lia Honda. Joe Calabucci has been so h both times had a very positive experience. We take our car for routine maintenance and any needed repairs to Lia Honda. Joe Calabucci has been so helpful and a pleasure to work with. Because of this great service we will continue to take our cars to Lia Honda Albany. More
Really helpful people. Everyone we encountered provided us with everything we needed. Grant Little made the whole process incredibly easy. Thank you! Everyone we encountered provided us with everything we needed. Grant Little made the whole process incredibly easy. Thank you! More