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Lia Honda Albany

Albany, NY

4.8
1,170 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,170 reviews

November 08, 2022

Awesome experience. Rob Dawes was extremely professional, friendly, patient and helpful. He provided great info and assistance upon delivery too. I don't enjoy car sh More

by linnie59ny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kelty, Rob Dawes
Nov 09, 2022 -

Lia Honda Albany responded

We sincerely appreciate your business and your 5-star review of Rob! We completely understand why one would be apprehensive to shop for a vehicle but we're delighted you gave Lia Honda a chance. Rob is an exceptional advocate for his clients and we're glad you got to experience an enjoyable dealership visit because of him. The whole team wishes you all the fun and satisfaction of getting to know your new vehicle. Please give us a call if you should need our assistance with anything. It would be our pleasure!

November 05, 2022

Sara was super helpful and made everything so easy! Highly recommend her and Lia Honda Albany More

by ashley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sara Johnson
Nov 07, 2022 -

Lia Honda Albany responded

Hi, Ashley! Thank you for stopping by to share positive feedback on Sara! Providing our guests with seamless support is super important to us, so we're delighted to know that Sara made this happen for you. Congratulations on your new Honda! We hope you enjoy every moment of getting acquainted with it and wish you many years of pleasant journeys. Until we meet again, drive safe and have fun!

October 29, 2022

My son was interested in a car at this dealership and was corresponding back in forth with Sara for a few days discussing when he’d be in to look at the car. Sara informed him that there were a lot of people More

by Laurie
Recommend Dealer
No
Employees Worked With
Sara
Oct 31, 2022 -

Lia Honda Albany responded

Hi, Laurie. I'm so sorry for the experience you and your son had with our sales department. It is never our intention to drop the ball in communicating with our clients and we take full responsibility for that. I would love to assist you in finding another vehicle that would meet your son's needs. Please contact me at your earliest convenience and I will gladly assist you in any way possible. Thank you for your feedback. Hope to hear from you soon. George Michaelides General Manager Lia Honda Albany gmichaelides@liacars.com

October 29, 2022

Another wonderful visit with my friends at Lia Honda! Joe Wiley and Sean got my car some news tires and found the issue with a noise that had been driving me nuts and got it fixed. Now I'm set for the wi More

by Marcia R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 31, 2022 -

Lia Honda Albany responded

Marcia, thanks so much for sharing positive feedback on Joe and Shawn! We're pleased to hear how happy you've been with our service department and that Joe and Shawn got your vehicle winter-ready and free of strange noises. We hope you can fully enjoy driving now and wish you the safest of travels!

October 27, 2022

Service while purchasing a new car was excellent! There were no new cars available to test drive, but they let us look at one that was on the lot and sit in it to know if it fit what we were lookin More

by Wendy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Dollard
Oct 27, 2022 -

Lia Honda Albany responded

Wendy, thanks for stopping by to check out some cars with us! We're delighted to have made your acquaintance and hope you enjoyed the experience. We're always here to answer our client's questions and we hope you'll come see us again some day. Thank you so much for choosing Lia Honda!

October 26, 2022

I was pleased with the service at Lia Honda. They were able to service my car and get me back on the road within an hour. Joe Calabucci took care of me and was excellent as he always is. More

by william b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Oct 27, 2022 -

Lia Honda Albany responded

Thanks so much, William! We're glad Joe provided you and your vehicle with an efficient service visit that got you safely back on the road. Please give us a call whenever Joe and the team can assist you again. It is our pleasure to keep your vehicles in their best condition. Thank you for choosing Lia Honda!

October 20, 2022

I was very pleased with my recent service visit at Lia Honda. My service rep, Joe Calabucci, greeted me quickly, reviewed my service needs, gave me some advice on taking care of a scratch, and found disco More

by nserson
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Oct 21, 2022 -

Lia Honda Albany responded

That's fantastic! We're delighted to hear about your service visit with Joe at Lia Honda. With Joe's attention to detail, timeliness, and value, it sounds like this was an all around success. Thank you so much for your 5-star review and for recommending us to others. We look forward to seeing you again!

October 15, 2022

Rob Dawes the sales rep was great. It was a smooth transaction to purchase our new Honda Pilot SE. the sales staff was knowledgeable and helpful. Rob even got someone to come to our ho More

by Ruth Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie, Rob Dawes
Oct 17, 2022 -

Lia Honda Albany responded

Greetings, Ruth Anne, and thank you so much for your lovely review of Robert and your experience here at Lia Honda. Congratulations on your new Pilot! We're so happy to know Rob delivered a fantastic buying experience for you. The whole team wishes you all the best adventures with your Pilot and the safest of travels for years to come. If we should ever be of service to you, please don't hesitate to reach out to us. Until then, enjoy the new ride!

September 19, 2022

We purchased our last two cars at Lia Honda of Albany and both times had a very positive experience. We take our car for routine maintenance and any needed repairs to Lia Honda. Joe Calabucci has been so h More

by DorisS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Sep 19, 2022 -

Lia Honda Albany responded

Hi, Doris! Thank you so much for taking time to write Joe this 5-star review! We are so happy to know that Joe has provided you and your cars with the care and expertise to keep the family vehicles running in top shape. He will certainly appreciate the mention. Your satisfaction is our top priority and it is an honor to continue to provide your vehicles' service. We look forward to making your next appointment just as outstanding, so please don't hesitate to give us a call if we may assist you with anything. Thanks again!

September 17, 2022

Really helpful people. Everyone we encountered provided us with everything we needed. Grant Little made the whole process incredibly easy. Thank you! More

by mreed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Little
Sep 19, 2022 -

Lia Honda Albany responded

Your review is music to our ears! Thank you so much for sharing your 5-star feedback and congratulations on the new Honda! We are absolutely delighted your visit with us resulted in an accommodating and stress-free experience. The whole team wishes you nothing but happy adventures and the safest of travels. If ever you have a question or concern, we hope you won't hesitate to give us a call. It is our pleasure to assist you in anyway possible. Until we meet again, drive safe and have fun!

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