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Lia Honda Albany

Albany, NY

4.8
1,171 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,171 reviews

September 17, 2022

Really helpful people. Everyone we encountered provided us with everything we needed. Grant Little made the whole process incredibly easy. Thank you! More

by mreed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Little
Sep 19, 2022 -

Lia Honda Albany responded

Your review is music to our ears! Thank you so much for sharing your 5-star feedback and congratulations on the new Honda! We are absolutely delighted your visit with us resulted in an accommodating and stress-free experience. The whole team wishes you nothing but happy adventures and the safest of travels. If ever you have a question or concern, we hope you won't hesitate to give us a call. It is our pleasure to assist you in anyway possible. Until we meet again, drive safe and have fun!

September 03, 2022

This was my first car purchase at Lia Honda and it was an extremely positive experience. Purchasing a new car in today's competitive market was challenging due to availability. When I first called to inqui More

by Janel M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke, David Hallenbeck, Brendan Shields, Brendan Shields, David Hallenbeck
Sep 06, 2022 -

Lia Honda Albany responded

Janel, What a delight to read your amazing review! Thank you so much for choosing Lia Honda of Albany to assist you with purchasing your new Honda and congratulations on the new ride! We are thrilled that Erin, David, and Brendan provided you with the thorough communication and responsive attention you needed to expedite your decision. From the whole team, we wish you nothing but safe and happy travels for many years to come. Please let us know if we may ever be of assistance to you or your vehicles again some day. It would be our pleasure. Until we meet again, drive safe and have fun!

September 01, 2022

Lia Honda made purchasing a new Honda Accord hybrid pretty easy. Chris Dollard was pleasant to work with and helped us find a car in a tough market. Dominick Cubello gave us a great deal on an extended More

by BD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Christopher Dollard
Sep 02, 2022 -

Lia Honda Albany responded

That is wonderful news! Congratulations on your new Accord Hybrid and thank you for writing about your purchase experience! We are delighted to know that Chris and Dominick provided you with the expertise and knowledge to create a deal that made you happy. They will be honored to have earned your confidence and recommendation. Let us know if we may ever help you with any of your automotive needs. It would be our pleasure to assist you. In the mean time, have fun and enjoy the ride!

August 29, 2022

Just had another great experience at Lia Honda Albany with Steve Smith. Always takes good care of me and my cars. Keep up the great work Steve. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 29, 2022 -

Lia Honda Albany responded

Dave, Thanks for sharing this fantastic review of Steve! He'll be so grateful you took the time to write about your recent 5-star experience with him. We greatly appreciate your continued business and hope to continue serving you and your vehicles for many years to come. If you have any automotive questions, please don't hesitate to give us a call. We'll be glad to assist! Take care!

August 21, 2022

I have been taking two vehicles to Lia Honda for a span of 5 years after service locally at an independent dealer. "Rhonda" my 2012 Honda CRV is the best car I have ever owned. She and I have driven acros More

by bmtrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Previously Anthony and now Shaun. Mechanics, Joe Wiley
Aug 22, 2022 -

Lia Honda Albany responded

Wow, what a stellar review and endorsement of not only Joe and Shawn but also your Honda, "Rhonda"! What an incredible milestone you've both accomplished in all your travels to surpass 200K. Congratulations to you. It has been and continues to be a pleasure to assist you with all of your automotive needs. Joe and Shawn will be so happy to hear how highly you valued their efforts to keep Rhonda safe and ready for the road. On behalf of the entire team, keep going, stay safe, and enjoy the ride!

August 17, 2022

Steve Smith gave me a very happy satisfied experience. I want to thank you for the friendly service you gave me. More

by rbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 18, 2022 -

Lia Honda Albany responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are delighted that Stephan's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

August 08, 2022

Steve Smith was and is always helpful, friendly and courteous. Thank you for the service your provide to me. More

by donnashd7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 09, 2022 -

Lia Honda Albany responded

Thank you for leaving Stephan this wonderful review! We are so glad that he consistently provides you with the quality service that you deserve. It is our pleasure to assist you in any way possible. Safe travels!

August 08, 2022

I was at Lia Honda Albany without an appointment, but without manager Joe Wiley to assist me with a new tire, I was in and out within 2 hours. Thank you More

by kdaniels53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Aug 09, 2022 -

Lia Honda Albany responded

Thank you so much for your positive review! We are so glad that Joe could be of assistance to you and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

July 20, 2022

I worked with Wayne for purchasing my new car. This was my first one purchased from a dealer ship and they were super friendly and helped me with everything I would need to know. I also was only a More

by Alivia Wagoner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard, Brendan Shields
Jul 20, 2022 -

Lia Honda Albany responded

Thank you so much for your positive review! We are honored to have had the opportunity to work with you, and we are so glad that Wayne and the team took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

July 11, 2022

Brett was one of the best salesman I have ever dealt with. Very professional and helpful!!! I will come back because of him. Sally More

by Sharkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 13, 2022 -

Lia Honda Albany responded

Thank you so much for your positive review! We are delighted that Brett took great care of you! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

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