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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
1,165 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

December 16, 2021

Wes Harrington made the service appointment a pleasant experience. He was professional, informative, and attentive to my questions. More

by richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Dec 17, 2021 -

Lia Honda Albany responded

Richard, We are so glad that Wes could provide you with a top-notch experience, and we greatly appreciate you taking the time to leave him this positive review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions orconcerns.

December 11, 2021

Erin Burke made my car buying experience a pleasure. Ask for Erin Burke at Lia Honda! More

by Gwen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Dec 13, 2021 -

Lia Honda Albany responded

Gwen, Thank you for taking the time to leave Erin this wonderful review! We are so glad that she could provide you with a top-notch experience! She will be honored to know how confident you are in her efforts. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team!

December 07, 2021

Erin Burke was the best sales person I have ever worked with at any dealership! More

by mp23fitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Dec 08, 2021 -

Lia Honda Albany responded

We are so glad that Erin could be of valuable assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! We wish you the safest of travels, and we hope that you do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

November 18, 2021

Joe W. Was great being a service advisor. Excellent customer service. Thank you very much! More

by cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic were great too, Joe Wiley
Report | Print
Nov 19, 2021 -

Lia Honda Albany responded

Cris, Thank you for sharing the positive experience you had with Joe! It is our pleasure to serve you and your automotive needs in any way possible, and he will be honored to know that you deeply valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 17, 2021

My visit to Lia Honda on November 7, 2021 was very pleasant. Joe Wiley took excellent care of me and my car. I would recommend Lia Honda to anyone. More

by Momma Duff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Nov 18, 2021 -

Lia Honda Albany responded

Thank you so much for your positive feedback and recommendation! We are pleased that Joe could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

November 13, 2021

We were waiting for 2022 inventory to start showing up, and there it was, the exact accord hybrid touring we wanted, sales rep. Chris Dollard aided us thru the sale and between he and Phil the sales Manage More

by mapakittle
Recommend Dealer
Yes
Employees Worked With
Phil Singh, John Kelty, Brendan Shields, Stephen Smith, Christopher Dollard
Report | Print
Nov 16, 2021 -

Lia Honda Albany responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are delighted that Chris, Phil, and John provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new Honda Accord- on behalf of the entire team!

November 09, 2021

Erin Burke helped us with the purchase of our new CR-V. From helping us order our car to the time we drove it off the lot, she was very helpful. Thanks Erin!! More

by Vschlafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 10, 2021 -

Lia Honda Albany responded

Congratulations on your new Honda CR-V! We are honored to have had the opportunity to work with you, and we are thrilled that Erin provided you with the quality service that you so much deserve! She will be delighted to know that you deeply valued her assistance with your special purchase. Thank you for you amazing review! Safe travels!

November 08, 2021

Joe Wiley, the service representative at Lia Honda, was excellent. I appreciate the good service he gave me. Karen Vigliante More

by karen.vigliante
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Nov 09, 2021 -

Lia Honda Albany responded

Karen, Thank you for leaving Joe this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible, and he will be honored to know that you deeply value his service. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future.

November 06, 2021

Just had my car serviced at liability Honda and as usual I always ask for wes Harrington he is courteous and knowledgeable and never makes me wait long I usually have no appointment and he still gets my car More

by Suzie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Nov 09, 2021 -

Lia Honda Albany responded

Suzie, Thank you for leaving Wes this positive review and recommendation! We are delighted that he consistently provides you and your vehicle with great care throughout your visits. He will be honored to know how confident you are in his efforts. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service.

November 05, 2021

Steve Smith is the best Service advisor I have ever had in my 52 years of car ownership! More

by zurlo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Nov 05, 2021 -

Lia Honda Albany responded

Thank you for leaving Steve this amazing review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how Steve and the team may serve you again!

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