
Lia Honda Albany
Albany, NY
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Five stars is not enough to say how awesome Christina Cahill and her team were! We were having car trouble while driving on the Thruway, and Cristina and her team got us in very efficiently and fixed the Cahill and her team were! We were having car trouble while driving on the Thruway, and Cristina and her team got us in very efficiently and fixed the problem so that we could keep going to Boston. I love this dealership so much, I’m considering scheduling my future service appointments there even though it’s not close to my home! More
Joe Calabucci is the best!Brought my car in at 7am for Joe Calabucci is the best! Brought my car in at 7am for an oil change without an appointment. He fit me in and had me out and on my way by 8am. Their Joe Calabucci is the best! Brought my car in at 7am for an oil change without an appointment. He fit me in and had me out and on my way by 8am. Their service department and especially Joe, is the reason why this is the second CRV we purchased from them. They are the best!! More
Joe Wiley is awesome!!! He takes care of what I need and is always a pleasure. As a woman driver, sometimes guys talk down to me about what needs to be done, not Joe, he is very respectful and explains ever is always a pleasure. As a woman driver, sometimes guys talk down to me about what needs to be done, not Joe, he is very respectful and explains everything to me well. I am thankful for his kindness. When I have work done at Lia Honda, it has always been fixed right the first time! Thanks for the great service everyone. More
Took my Honda CRV in for service. Joe Calabucci was very easy to work with. Listened well and was able to get everything fixed in a fast efficient manner. Lia provided a loaner car as well since the part easy to work with. Listened well and was able to get everything fixed in a fast efficient manner. Lia provided a loaner car as well since the part was under warranty. Thanks Joe! More
Lia Honda always does a nice job. I especially like service advisor Ernie Walton. He is personable, down-to-earth and explains things really well. I was disappointed that the service team neglected t service advisor Ernie Walton. He is personable, down-to-earth and explains things really well. I was disappointed that the service team neglected to check air pressure (although I did not request it). I just checked my tires today (about a week after this appointment) and all were down to 10 - 15 psi, and they should be 30 - 32 More
My wife and I went to a couple of different Honda dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called to make sure the vehicle was still there the morning of the day we wanted to go look at it because we couldn’t get there until the late afternoon and wanted to walk away with the car that day. When we arrived we got placed with Brett Reihs, told him the exact car we came to see, and he went to get the car. Unfortunately, the car had been sold a few hours before. Defeated and worn down, Brett made sure the car sale was going to go through (it was). With no other car to look at we were about to leave then Brett told us to hold on and he came back with some good and bad news. He looked at the inventory that they had in transit and sure enough the car we wanted they were going to get but in a week and a half. Maybe we just got lucky but Brett went above and beyond to try to get us what we wanted. There was no playing games and no bullying around. It was a great experience and anyone who wants a Honda go to Lia of Albany and see Brett Reihs. More
Joe Wiley! He is very accommodating. He always goes the extra mile for the customer.i bought a Hinda because of his great service. He ways takes care of me extra mile for the customer.i bought a Hinda because of his great service. He ways takes care of me More