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Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

September 06, 2021

Walked in to buy a C-RV with the Touring, the keys were basically thrown in the demo and we were told to go. Ridiculous. More

by Jaimie Bartholomew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Allegra
Sep 07, 2021 -

Lia Honda Albany responded

Hello Jaimie, Sorry for any inconveniences during your recent visit. We will revisit our process and make changes accordingly. Thank you, Michael Foote General Manager

September 02, 2021

Joe Wiley is awesome!!! He takes care of what I need and is always a pleasure. As a woman driver, sometimes guys talk down to me about what needs to be done, not Joe, he is very respectful and explains ever More

by Marcia R.
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Sep 02, 2021 -

Lia Honda Albany responded

Marcia, We are so glad that Joe consistently takes great care of you and your automotive needs! It is our pleasure to assist you in any way possible, and he will be honored to know that you greatly appreciate his service. Thank you so much for your wonderful review! We wish you safe travels, and we hope to continue serving you and your automotive needs for many years to come!

September 01, 2021

Took my Honda CRV in for service. Joe Calabucci was very easy to work with. Listened well and was able to get everything fixed in a fast efficient manner. Lia provided a loaner car as well since the part More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci, Joe Wiley
Sep 02, 2021 -

Lia Honda Albany responded

Thank you so much for your excellent review! We are so glad that Joe provided you with top-notch service and got your automotive needs efficiently taken care of. It is our pleasure to serve you. We hope to see you again when the time comes for your vehicle's next service. Safe travels!

September 01, 2021

Lia Honda always does a nice job. I especially like service advisor Ernie Walton. He is personable, down-to-earth and explains things really well. I was disappointed that the service team neglected t More

by paul
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
August 31, 2021

My wife and I went to a couple of different Honda dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Reihs, Brendan Shields
Sep 01, 2021 -

Lia Honda Albany responded

John, We greatly appreciate you taking the time to leave Brett this positive review! We are honored that you took the time to visit us, and we are so glad that Brett provided you with top-notch service and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. He will be delighted to know that you deeply valued his service. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 28, 2021

Joe Wiley! He is very accommodating. He always goes the extra mile for the customer.i bought a Hinda because of his great service. He ways takes care of me More

by Joreo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Sep 01, 2021 -

Lia Honda Albany responded

Thank you so much for your wonderful review! We are delighted that Joe consistently provides you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels, and we look forward to continuing to provide you with our best care in the years to come!

August 21, 2021

Just bought a CRV at Lia Honda. Grant Little was my salesperson. He was awesome! Will go back to him in the future. More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Little
Aug 23, 2021 -

Lia Honda Albany responded

Angela, Congratulations on your new Honda CR-V! We are so glad that Grant could be of assistance to you and make your buying process a 5-star experience! He will be delighted to know how greatly you valued his efforts, and we wish you the safest of travels until we meet again!

August 20, 2021

I went to Lia to get a 2021 SE Sport. Researching in the area of the capital district LIA had the best price. Shawn Vital the salesman was incredible. He did not come across as a sleazu car salesman constan More

by Legacydaboss2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Aug 20, 2021 -

Lia Honda Albany responded

Thank you so much for your excellent review! We are so glad that Shawn provided you with top-notch service and made your experience an all-around success! It is our pleasure to assist you, and he will be honored to know how confident you are in his efforts. We look forward to an opportunity to work with you again in the future! We wish you the warmest congratulations on your new 2021 Honda SE Sport!

August 16, 2021

We have owned an operated Honda vehicles for twenty years now. They are so reliable that we have passed them on to our children when we replaced them with new vehicles. One year ago in our search for our H More

by Dave and Mel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Smith, Anthony Allegra
Aug 17, 2021 -

Lia Honda Albany responded

David and Melody, Thank you so much for your positive review! We are overjoyed that Anthony and Stephan consistently provide you with nothing less than the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. It is an honor to have earned your confidence and loyalty, and we look forward to providing you and your vehicle's with our best care in the years to come! Safe travels!

August 14, 2021

What a great experience it was to work with Jay Birnbaum and his team at Lia Honda. As a customer from Vermont, I would encourage folks to not fear buying a car across state lines: Jay was knowledgeable and More

by White pearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Jay Birnbaum
Aug 17, 2021 -

Lia Honda Albany responded

Georgie, Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are thrilled that Jay provided you with the 5-star service that you so much deserve! Congratulations on your new Honda CR-V- on behalf of Jay and the entire team! We wish you the safest of travels until we meet again.

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