
Lia Honda Albany
Albany, NY
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Joe Wiley is awesome!!! He takes care of what I need and is always a pleasure. As a woman driver, sometimes guys talk down to me about what needs to be done, not Joe, he is very respectful and explains ever is always a pleasure. As a woman driver, sometimes guys talk down to me about what needs to be done, not Joe, he is very respectful and explains everything to me well. I am thankful for his kindness. When I have work done at Lia Honda, it has always been fixed right the first time! Thanks for the great service everyone. More
Took my Honda CRV in for service. Joe Calabucci was very easy to work with. Listened well and was able to get everything fixed in a fast efficient manner. Lia provided a loaner car as well since the part easy to work with. Listened well and was able to get everything fixed in a fast efficient manner. Lia provided a loaner car as well since the part was under warranty. Thanks Joe! More
Lia Honda always does a nice job. I especially like service advisor Ernie Walton. He is personable, down-to-earth and explains things really well. I was disappointed that the service team neglected t service advisor Ernie Walton. He is personable, down-to-earth and explains things really well. I was disappointed that the service team neglected to check air pressure (although I did not request it). I just checked my tires today (about a week after this appointment) and all were down to 10 - 15 psi, and they should be 30 - 32 More
My wife and I went to a couple of different Honda dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called to make sure the vehicle was still there the morning of the day we wanted to go look at it because we couldn’t get there until the late afternoon and wanted to walk away with the car that day. When we arrived we got placed with Brett Reihs, told him the exact car we came to see, and he went to get the car. Unfortunately, the car had been sold a few hours before. Defeated and worn down, Brett made sure the car sale was going to go through (it was). With no other car to look at we were about to leave then Brett told us to hold on and he came back with some good and bad news. He looked at the inventory that they had in transit and sure enough the car we wanted they were going to get but in a week and a half. Maybe we just got lucky but Brett went above and beyond to try to get us what we wanted. There was no playing games and no bullying around. It was a great experience and anyone who wants a Honda go to Lia of Albany and see Brett Reihs. More
Joe Wiley! He is very accommodating. He always goes the extra mile for the customer.i bought a Hinda because of his great service. He ways takes care of me extra mile for the customer.i bought a Hinda because of his great service. He ways takes care of me More
I went to Lia to get a 2021 SE Sport. Researching in the area of the capital district LIA had the best price. Shawn Vital the salesman was incredible. He did not come across as a sleazu car salesman constan area of the capital district LIA had the best price. Shawn Vital the salesman was incredible. He did not come across as a sleazu car salesman constantly telling you what they think you want to hear. He saw the price i wanted to come down too and he made it happen. I saved 70 dollars from Rennsalaer Honda. Shawn did an Amazing job and i look forward to doing buisness with Shawn and Lia Honda in the future More
We have owned an operated Honda vehicles for twenty years now. They are so reliable that we have passed them on to our children when we replaced them with new vehicles. One year ago in our search for our H now. They are so reliable that we have passed them on to our children when we replaced them with new vehicles. One year ago in our search for our HRV's we found exactly want we wanted in stock at Lia Honda. When we received the manufacturer notice for an update to one of the computers we decided to take advantage of the time and have the routine maintenance and yearly DMV inspection done as well. Steve Smith kept us up do date with exactly what was going on each step of the way. He also noticed that we had an appointment for our other HRV next month. There was an open time slot which enabled us to received the same service and update on both vehicles the same day saving us another drive in from Middleburgh, NY. The experience we had purchasing our two Honda HRV's through Anthony Allegra one year ago, to the personal care shown to us by Steve Smith and your service department employees we are proud to say that Lia Honda is now our Honda dealership for sales and service. Your employees understand that it's not just what you do but how you do it that matters most. You can be proud of the people you employee and how they represent you. In God We Trust / Love and Prayers David and Melody Houck More
What a great experience it was to work with Jay Birnbaum and his team at Lia Honda. As a customer from Vermont, I would encourage folks to not fear buying a car across state lines: Jay was knowledgeable and and his team at Lia Honda. As a customer from Vermont, I would encourage folks to not fear buying a car across state lines: Jay was knowledgeable and patient about a process that was slightly different from many of his sales, and worked carefully to ensure that everything was in place when I arrived to complete paperwork. I’m thrilled with my beautiful new CR-V, and delighted to be a Lia customer and thanks to all who made this a great experience. Regards, Georgia Mosher More