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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

September 29, 2021

I had a good experience with Joe Calacucci and Lia Honda. I will return for all my service needs. More

by Christine S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Sep 29, 2021 -

Lia Honda Albany responded

Christine, Thank you for leaving Joe this 5-star review! We are so glad that he provided you with an exceptional experience! It is our pleasure to assist you in any way possible. We look forward to providing you and your vehicle with our best care in the years to come!

September 29, 2021

Service with Joe was fantastic! Very kind and knowledgeable person. Great experience all and all. More

by Mcdisneyxxoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Sep 29, 2021 -

Lia Honda Albany responded

We greatly appreciate you leaving Joe this wonderful review! Providing top-notch service is always our goal, and we are delighted that his efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again.

September 07, 2021

Five stars is not enough to say how awesome Christina Cahill and her team were! We were having car trouble while driving on the Thruway, and Cristina and her team got us in very efficiently and fixed the More

by Dave Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Cahill
Sep 07, 2021 -

Lia Honda Albany responded

Dave, Thank you for leaving Christina this amazing review! She will be honored to hear of your very kind words and to know how greatly you valued her assistance! We couldn't be more pleased to hear of your satisfaction, and we hope for an opportunity to serve you again! Thank you, and safe travels!

September 06, 2021

Joe Calabucci is the best!Brought my car in at 7am for Joe Calabucci is the best! Brought my car in at 7am for an oil change without an appointment. He fit me in and had me out and on my way by 8am. Their More

by Kdp03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Sep 07, 2021 -

Lia Honda Albany responded

Thank you for leaving Joe this excellent review! It is an honor to have your confidence and loyalty, and we are pleased that he could be of remarkable assistance to you once again. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Joe and the team may serve you again!

September 06, 2021

Walked in to buy a C-RV with the Touring, the keys were basically thrown in the demo and we were told to go. Ridiculous. More

by Jaimie Bartholomew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Allegra
Sep 07, 2021 -

Lia Honda Albany responded

Hello Jaimie, Sorry for any inconveniences during your recent visit. We will revisit our process and make changes accordingly. Thank you, Michael Foote General Manager

September 02, 2021

Joe Wiley is awesome!!! He takes care of what I need and is always a pleasure. As a woman driver, sometimes guys talk down to me about what needs to be done, not Joe, he is very respectful and explains ever More

by Marcia R.
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Sep 02, 2021 -

Lia Honda Albany responded

Marcia, We are so glad that Joe consistently takes great care of you and your automotive needs! It is our pleasure to assist you in any way possible, and he will be honored to know that you greatly appreciate his service. Thank you so much for your wonderful review! We wish you safe travels, and we hope to continue serving you and your automotive needs for many years to come!

September 01, 2021

Took my Honda CRV in for service. Joe Calabucci was very easy to work with. Listened well and was able to get everything fixed in a fast efficient manner. Lia provided a loaner car as well since the part More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci, Joe Wiley
Sep 02, 2021 -

Lia Honda Albany responded

Thank you so much for your excellent review! We are so glad that Joe provided you with top-notch service and got your automotive needs efficiently taken care of. It is our pleasure to serve you. We hope to see you again when the time comes for your vehicle's next service. Safe travels!

September 01, 2021

Lia Honda always does a nice job. I especially like service advisor Ernie Walton. He is personable, down-to-earth and explains things really well. I was disappointed that the service team neglected t More

by paul
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
August 31, 2021

My wife and I went to a couple of different Honda dealerships, getting hassled and bullied around, and Lia of Albany was our last stop. I looked online and saw they had the vehicle we wanted. Called More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Reihs, Brendan Shields
Sep 01, 2021 -

Lia Honda Albany responded

John, We greatly appreciate you taking the time to leave Brett this positive review! We are honored that you took the time to visit us, and we are so glad that Brett provided you with top-notch service and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. He will be delighted to know that you deeply valued his service. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 28, 2021

Joe Wiley! He is very accommodating. He always goes the extra mile for the customer.i bought a Hinda because of his great service. He ways takes care of me More

by Joreo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Sep 01, 2021 -

Lia Honda Albany responded

Thank you so much for your wonderful review! We are delighted that Joe consistently provides you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels, and we look forward to continuing to provide you with our best care in the years to come!

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