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Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

April 23, 2021

No matter what the problem with my CRV, Joe C. always tries to find a fast and affordable solution. I feel like he is advocating for me and really cares about how much I love my car. He’s a great represe More

by 2010CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man offering trade in options is fantastic too!, Stephen Smith, Joe Calabucci
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 19, 2021

Having my car serviced at Lia Honda has always been a pleasant experience for me. The staff is friendly and knowledgeable. At my recent visit, service advisor Steve Smith explained what services were nee More

by lojack614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are pleased to hear that Steve was able to fix your vehicle, quickly and conveniently. We look forward to seeing you again when your vehicle is ready for its next service!

April 17, 2021

Am always more than satisfied with service at Lia Honda Service Department. Joe Calabucci has taken care of my needs for years and do so appreciate his attention - Thank You Joe! More

by mealbert59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your time and for your loyalty to Lia Honda Albany over the years. We are delighted to hear that Joe has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

April 13, 2021

I used the Service Department today (as I always do when need it) and Christian Mooney helped me. He went above and beyond on his job ! While I was waiting in the waiting area he came to explain me in pri More

by Isabela Burdujan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MOONEY
April 09, 2021

Thank you Vincent Simeone for helping me pick out and purchase my new CRV. I appreciate how easy you made the whole process. I will be back to see you when it’s time for my 5th Honda. Thank you More

by Lisaann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
April 04, 2021

The sales staff recognized our loyalty (3 Lia purchase/leases in less than 3 yrs) and was very attentive. Also quick w/ paperwork! Will return! More

by Devinemrscole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jai Patel, Khalil Rasouly
Apr 06, 2021 -

Lia Honda Albany responded

Thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

March 27, 2021

thanks for your service thanking time step by step thanks joc calabucci your answer all my question even i had question later in the proces More

by wabdoughboy1
Customer Service
Recommend Dealer
Yes
Employees Worked With
somebody name jp left a message i call back operator kept swiching to differt number and also sent e mail no return again my name is bob murphyyou got my numbers because i am old customer, Joe Calabucci
Mar 29, 2021 -

Lia Honda Albany responded

Thank you for taking the time to share your experience. We are pleased to know that Joe has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

March 24, 2021

Jai was amazing . He wanted to make sure that me and my growing family had a comfortable vehicle. I didn’t feel pushed! Thank you! More

by O’Asia West-Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jai Patel
Mar 29, 2021 -

Lia Honda Albany responded

O'Asia, thank you for your time and feedback. We are pleased to hear that Jai was able to help you find the perfect vehicle to meet your family’s needs. We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

March 18, 2021

Brendan Shields was very helpful in closing the sale procedure and explained everything that was required, he explained about the warranties involved and was extremely professional. More

by mazurbernpeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Allegra
Mar 19, 2021 -

Lia Honda Albany responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit with Brendan. We look forward to the opportunity to assist with any service your car might need in the future.

March 13, 2021

Ernie Walton helped me with my recall and an oil change. Very friendly and professional. Will come back again for service. Glad to have purchased from Lia. More

by ajmb44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Walton
Mar 19, 2021 -

Lia Honda Albany responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Ernest was so positive. We look forward to seeing you again when it is time for your next service.

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