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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

May 08, 2021

John Kelly was great help. Car came back beautiful and service was complete as expected. It is always a pleasure coming to Lia Honda and we appreciate the staff and available appointment times More

by Jlarson182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kelty, Wes Harrington, Rodney Curl, Joe Calabucci
May 12, 2021 -

Lia Honda Albany responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

May 03, 2021

Joe Wiley met me at the door with a cheerful greeting and showed me where to wait. He came in to explain what additional work he would suggest for my car, beyond the recall, but didn't push when I said I wo More

by margotmail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
May 05, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Joe was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

May 01, 2021

I am a first time car buyer and I recently purchased a CRV EX from Lia Honda. Vincent Simeone at Lia Honda made the overall experience a true pleasure. Highly recommend More

by Ellettc92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
May 05, 2021 -

Lia Honda Albany responded

Congratulations on your first car purchase and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Vincent showed you how much we value our customers. Enjoy showing off your brand new Honda CR-V EX!

April 28, 2021

Stephen Smith is the best - always helpful and makes sure I get the best service always a pleasure dealing with Stephen. I have bought two vehicles from this dealership. highly satisfied More

by pjom29us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Apr 30, 2021 -

Lia Honda Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

April 23, 2021

No matter what the problem with my CRV, Joe C. always tries to find a fast and affordable solution. I feel like he is advocating for me and really cares about how much I love my car. He’s a great represe More

by 2010CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man offering trade in options is fantastic too!, Stephen Smith, Joe Calabucci
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 19, 2021

Having my car serviced at Lia Honda has always been a pleasant experience for me. The staff is friendly and knowledgeable. At my recent visit, service advisor Steve Smith explained what services were nee More

by lojack614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are pleased to hear that Steve was able to fix your vehicle, quickly and conveniently. We look forward to seeing you again when your vehicle is ready for its next service!

April 17, 2021

Am always more than satisfied with service at Lia Honda Service Department. Joe Calabucci has taken care of my needs for years and do so appreciate his attention - Thank You Joe! More

by mealbert59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Apr 29, 2021 -

Lia Honda Albany responded

Thank you for your time and for your loyalty to Lia Honda Albany over the years. We are delighted to hear that Joe has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

April 13, 2021

I used the Service Department today (as I always do when need it) and Christian Mooney helped me. He went above and beyond on his job ! While I was waiting in the waiting area he came to explain me in pri More

by Isabela Burdujan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MOONEY
April 09, 2021

Thank you Vincent Simeone for helping me pick out and purchase my new CRV. I appreciate how easy you made the whole process. I will be back to see you when it’s time for my 5th Honda. Thank you More

by Lisaann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
April 04, 2021

The sales staff recognized our loyalty (3 Lia purchase/leases in less than 3 yrs) and was very attentive. Also quick w/ paperwork! Will return! More

by Devinemrscole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jai Patel, Khalil Rasouly
Apr 06, 2021 -

Lia Honda Albany responded

Thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

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