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Lia Honda Albany

Albany, NY

4.8
1,165 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,165 reviews

January 29, 2021

This is my 2nd new car purchase from Lia Honda. Both times it was done quickly and seamlessly. Erin Burke was the sales person and she worked hard to help me get the car I wanted! Thanks Erin!! More

by Sue Dulkis
Recommend Dealer
Yes
Employees Worked With
Eri Burke
Feb 04, 2021 -

Lia Honda Albany responded

Sue, thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with Erin have been so exceptional! We look forward to serving your automotive needs in the future.

January 29, 2021

This Honda is my second Honda purchase from Lia. Their service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I w More

by sharah999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Feb 04, 2021 -

Lia Honda Albany responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

January 28, 2021

Terrible Customer Service When I went to pick up my car Terrible Customer Service When I went to pick up my car there was a big scratch and they still tried to sell it to me. No apologies from them and I More

by bbarlow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie , Rob Dawes
Feb 05, 2021 -

Lia Honda Albany responded

Dear Mr. Barlow, Thank you for your feedback. We do apologize for the issue with the vehicle you purchased. As you know, we did locate another vehicle for you. If you have any questions, please contact us at the dealership. Again, our apologies. Sincerely, Lia Honda Albany

January 27, 2021

I walked intoLia Honda not expecting to purchase a I walked into Lia Honda not expecting to purchase a vehicle. Erin Burke gave a welcome invite, was kind, courteous, professional and thorough. I woul More

by probert891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Burke, Kasey Nelson
Feb 04, 2021 -

Lia Honda Albany responded

On behalf of everyone here at Lia Honda Albany, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

January 26, 2021

The Service Team and especially service writer Joe Calabucci did a fantastic job! Joe was very Helpful, Friendly, Knowledgeable and Professional! He should be commended. Very Satisfied! More

by WUnclewe@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Jan 26, 2021 -

Lia Honda Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to serving your automotive needs in the future.

January 23, 2021

This was a great experience. I was able to do most of the dealings online prior to going in. The salesperson, Max Schlotter, was very polite and not pushy. It was refreshing. More

by Heatherriddle05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Schlotter
Jan 26, 2021 -

Lia Honda Albany responded

Heather, thank you for writing this wonderful review! We are happy to hear of your satisfaction during your visit to Lia Honda Albany. We look forward to the opportunity to assist with any service your car might need in the future.

January 16, 2021

I have been using Lia Honda for all of my service needs, Joe Calabucci and the Honda team make it a positive experience. Joe Calabucci is great! More

by JMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Jan 21, 2021 -

Lia Honda Albany responded

JMS, thank you for your time and for your loyalty to Lia Honda Albany. We are delighted to hear that Joe has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

January 15, 2021

Erin Burke was awesome on selling me a Honda Civic. Her knowledge and expertise was excellent. This is my 4 lease with Lia Honda and would keep going back. More

by smstamas
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Jan 21, 2021 -

Lia Honda Albany responded

We are thrilled to hear about your positive experience at Lia Honda Albany. Our entire dealership takes great pride in providing the best possible buying experience and Erin will be thrilled to hear your kind words. We look forward to serving your automotive needs in the future.

January 13, 2021

I couldn’t have asked for a better experience with car buying. There was no pressure at all and it was hassle free. We left that day with our new car. Our sales man Travis was top notch meeting our nee More

by Toby V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Abrams
Jan 21, 2021 -

Lia Honda Albany responded

Toby, thank you for your time and feedback. We are delighted to hear that your shopping experience with Travis was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

January 08, 2021

Rob Dawes has to be one of the best salesman. No pressure, professional and makes it fun to buy a car! Thanks Rob your the BEST! More

by dexter6751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Jan 11, 2021 -

Lia Honda Albany responded

Dexter, congratulations on your new car. Thank you for spreading the word that Rob makes the car buying process easy and fun! We look forward to serving your automotive needs in the future.

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