
Lia Honda Albany
Albany, NY
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Joe Wiley was very pleasant to deal with at Lia Honda. When I pulled in I was greeted with warm welcome and a smile. Lia, is lucky to have a rare gem like him! When I pulled in I was greeted with warm welcome and a smile. Lia, is lucky to have a rare gem like him! More
Joe Calabucci in the service department was very friendly and was waiting to greet me when I pulled through the door! Fantastic customer service! Explained all the service that was done on my car! When going and was waiting to greet me when I pulled through the door! Fantastic customer service! Explained all the service that was done on my car! When going to Lia Honda ask for Joe Calabucci you won’t be sorry! More
I had an excellent experience at the Honda dealership, and even a better one with the great salesman we had, Jay Birnbaum was great one of the best salesman I’ve ever had. He answered all of our question and even a better one with the great salesman we had, Jay Birnbaum was great one of the best salesman I’ve ever had. He answered all of our questions and helped us out with everything. The day we picked up the car he came out with us and showed me how to use all the new buttons I had to learn he was very nice. I would highly recommend him to my family and friends, I even took some of his cards to hand out! Also your sales manager his last name is Sing was just as nice as Jay was, and made our experience wonderful. So your company has a dedicated customer who will come back when the time is right! More
This is my 2nd new car purchase from Lia Honda. Both times it was done quickly and seamlessly. Erin Burke was the sales person and she worked hard to help me get the car I wanted! Thanks Erin!! times it was done quickly and seamlessly. Erin Burke was the sales person and she worked hard to help me get the car I wanted! Thanks Erin!! More
This Honda is my second Honda purchase from Lia. Their service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I w service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I will not go anywhere else for routine maintenance on my vehicles. More
Terrible Customer Service When I went to pick up my car Terrible Customer Service When I went to pick up my car there was a big scratch and they still tried to sell it to me. No apologies from them and I Terrible Customer Service When I went to pick up my car there was a big scratch and they still tried to sell it to me. No apologies from them and I refused to take the car This should have been my warning sign that dealing with them going forward would be awful and it has been. Consistent issues for months and no apologies or willingness to help me More
I walked intoLia Honda not expecting to purchase a I walked into Lia Honda not expecting to purchase a vehicle. Erin Burke gave a welcome invite, was kind, courteous, professional and thorough. I woul I walked into Lia Honda not expecting to purchase a vehicle. Erin Burke gave a welcome invite, was kind, courteous, professional and thorough. I would recommend her. More
The Service Team and especially service writer Joe Calabucci did a fantastic job! Joe was very Helpful, Friendly, Knowledgeable and Professional! He should be commended. Very Satisfied! Calabucci did a fantastic job! Joe was very Helpful, Friendly, Knowledgeable and Professional! He should be commended. Very Satisfied! More
This was a great experience. I was able to do most of the dealings online prior to going in. The salesperson, Max Schlotter, was very polite and not pushy. It was refreshing. the dealings online prior to going in. The salesperson, Max Schlotter, was very polite and not pushy. It was refreshing. More