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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

February 19, 2021

Joe Wiley was very pleasant to deal with at Lia Honda. When I pulled in I was greeted with warm welcome and a smile. Lia, is lucky to have a rare gem like him! More

by MsFarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Feb 22, 2021 -

Lia Honda Albany responded

Ms. Farmer, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Joe was so positive. We look forward to seeing you again when it is time for your next service.

February 13, 2021

Joe Calabucci in the service department was very friendly and was waiting to greet me when I pulled through the door! Fantastic customer service! Explained all the service that was done on my car! When going More

by Sfronte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Feb 18, 2021 -

Lia Honda Albany responded

Thank you for taking the time to share your experience. We are pleased to know that Joe has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

February 06, 2021

Great service at Lia Honda, they are always very professional, Joe Wiley took care of my needs. Thank you for keeping my car in great shape. More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Feb 08, 2021 -

Lia Honda Albany responded

Sandra, thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience!

February 02, 2021

I had an excellent experience at the Honda dealership, and even a better one with the great salesman we had, Jay Birnbaum was great one of the best salesman I’ve ever had. He answered all of our question More

by Nuckie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Jay Birnbaum
Feb 04, 2021 -

Lia Honda Albany responded

Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with Jay, here at Lia Honda Albany! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

Feb 05, 2021 -

Nuckie responded

The best car dealership I’ve been to and the salesman (Jay), was excellent and so was his head salesman (Phil Sing). I highly recommend your dealership to all I know! 👍

January 29, 2021

This is my 2nd new car purchase from Lia Honda. Both times it was done quickly and seamlessly. Erin Burke was the sales person and she worked hard to help me get the car I wanted! Thanks Erin!! More

by Sue Dulkis
Recommend Dealer
Yes
Employees Worked With
Eri Burke
Feb 04, 2021 -

Lia Honda Albany responded

Sue, thank you for your very kind review and loyalty to Lia Honda Albany. We are delighted that you have come back to us again and that your experiences with Erin have been so exceptional! We look forward to serving your automotive needs in the future.

January 29, 2021

This Honda is my second Honda purchase from Lia. Their service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I w More

by sharah999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Feb 04, 2021 -

Lia Honda Albany responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

January 28, 2021

Terrible Customer Service When I went to pick up my car Terrible Customer Service When I went to pick up my car there was a big scratch and they still tried to sell it to me. No apologies from them and I More

by bbarlow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie , Rob Dawes
Feb 05, 2021 -

Lia Honda Albany responded

Dear Mr. Barlow, Thank you for your feedback. We do apologize for the issue with the vehicle you purchased. As you know, we did locate another vehicle for you. If you have any questions, please contact us at the dealership. Again, our apologies. Sincerely, Lia Honda Albany

January 27, 2021

I walked intoLia Honda not expecting to purchase a I walked into Lia Honda not expecting to purchase a vehicle. Erin Burke gave a welcome invite, was kind, courteous, professional and thorough. I woul More

by probert891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Burke, Kasey Nelson
Feb 04, 2021 -

Lia Honda Albany responded

On behalf of everyone here at Lia Honda Albany, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

January 26, 2021

The Service Team and especially service writer Joe Calabucci did a fantastic job! Joe was very Helpful, Friendly, Knowledgeable and Professional! He should be commended. Very Satisfied! More

by WUnclewe@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Jan 26, 2021 -

Lia Honda Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to serving your automotive needs in the future.

January 23, 2021

This was a great experience. I was able to do most of the dealings online prior to going in. The salesperson, Max Schlotter, was very polite and not pushy. It was refreshing. More

by Heatherriddle05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Schlotter
Jan 26, 2021 -

Lia Honda Albany responded

Heather, thank you for writing this wonderful review! We are happy to hear of your satisfaction during your visit to Lia Honda Albany. We look forward to the opportunity to assist with any service your car might need in the future.

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