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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

October 31, 2020

The best customer service and professionalism I’ve ever received at a car dealership, special thanks to Christina Cahill, thanks for a great experience. She threw in a free car wash, guided me towards ever More

by HQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Cahill
Nov 03, 2020 -

Lia Honda Albany responded

HQ, thank you for your kind review. We are delighted to hear that the best service you have experienced has been by Christina here at Lia Honda Albany! We look forward to seeing you again when it's time for your vehicle’s next service.

October 30, 2020

Excellent service from Robert Dawes. My first lease. Quick and painless thanks to Robert! Family was very impressed with our experience at Lia Honda. Thanks More

by Mcdisneyxxoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Nov 03, 2020 -

Lia Honda Albany responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Robert took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

October 30, 2020

Started my relationship with Lia Honda in 1995. We have gotten to know Steve Smith pretty well and have enjoyed having our vehicles serviced through him. He has always been truly honest and a joy to do bu More

by Daveky0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Nov 03, 2020 -

Lia Honda Albany responded

Dave, thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service over the years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Stephan make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

October 29, 2020

Joe Wiley was the service advisor. He was respectful & courteous. First time visit was positive from beginning to end! I appreciated the health precautions during the pandemic. More

by Kathleen Spawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young woman at desk where I paid, Joe Wiley
Nov 03, 2020 -

Lia Honda Albany responded

Kathleen, thank you for taking the time to share your experience. We are pleased to know that Joe has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

October 24, 2020

I worked with Anthony Allegra at Lia Honda and he is simply the best! Very personable and treats you like family. He made my lease experience simple and easy. More

by Gabbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Anthony Allegra
Oct 28, 2020 -

Lia Honda Albany responded

Gabbi, congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed!

October 23, 2020

Everyone was very friendly. I bought a new car with Honda and the transition was smooth. They explained everything well. I would recommend a friend. More

by LauraV
Recommend Dealer
Yes
Employees Worked With
Brett Reihs , Brendan Shields
Oct 28, 2020 -

Lia Honda Albany responded

Laura, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

October 23, 2020

Vincent Simeone made buying a car such an easy process. He was able to talk with me over the phone several times! In the end, he sold me a 2021 Honda Pilot SE and we love it! More

by Jenann18
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Vincent Simeone
Oct 28, 2020 -

Lia Honda Albany responded

Jenann, we are thrilled to hear that we made the purchase of your new Honda Pilot SE easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. We look forward to serving your automotive needs in the future.

October 23, 2020

Jay Birnbaum was very helpful in getting me a leased car that is both affordable and fun to drive! He presented all the information clearly and answered all of my questions. Thanks Jay! More

by Zezzirose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Oct 28, 2020 -

Lia Honda Albany responded

Thank you for providing us with a review of your experience. We are delighted to hear that Jay was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

October 22, 2020

For years I have been taking my vehicles to multiple mechanics/dealership but never felt the professionalism I felt bringing my business to Lia Honda. I was due for a new car and ended up purchasing a n More

by jimmycarroll8119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hallenbeck, Christopher Dollard
Oct 28, 2020 -

Lia Honda Albany responded

Jimmy, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

October 22, 2020

We recently leased a 2020 Accord from Lia Honda, an exceptionally good dealership which we have patronized for many years. Special thanks to sales rep Christopher Dollard who was friendly, efficient, More

by rstump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Christopher Dollard
Oct 28, 2020 -

Lia Honda Albany responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with us have been so exceptional! We look forward to serving your automotive needs in the future.

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