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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

October 13, 2020

I had an inspection done, and they also washed the car. I was treated with good old-fashioned friendly service. It was done in under an hour, which went by very quickly, because Lia has a service listing More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton - 5 Stars
Oct 14, 2020 -

Lia Honda Albany responded

Diana, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

October 13, 2020

I can't say enough about Lia Honda's service. Such friendly people, who are amazingly efficient and go above and beyond, This place is extraordinary! Special shoutout to Christina, who is wonderful. More

by lisaross1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Cahill
Oct 14, 2020 -

Lia Honda Albany responded

Lisa, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Christina. We look forward to seeing you again when your vehicle is ready for its next service.

October 09, 2020

I recently brought my car in for service and was met by Joe Wiley. Joe met me with a smile and took me right in. Joe listened to my concerns and repeated back to make sure he understood. One of the thing More

by MFitz172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 12, 2020 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Joe was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

October 07, 2020

I recently had my car serviced (oil change and tire rotation). Christina Cahill was very friendly and efficient. My car was completed quickly. I was pleased to see that the waiting room was being clean More

by garrah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Cahill
Oct 09, 2020 -

Lia Honda Albany responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

October 07, 2020

Had a oil change, tire rotation and fog light bulb replaced in and out in less than an hour. Can't complain with that. Thank You Ernest Walton More

by Grumpy Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Oct 09, 2020 -

Lia Honda Albany responded

Gary, thank you for your time and feedback. We are pleased to hear that Ernest was able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

October 02, 2020

My husband had a great experience with Ernest Walton and Cyrus Haguisan of Lia Honda in Albany, NY. They were very welcoming and truthful in diagnosing and were great at keeping me posted with the progress More

by MAKRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Walton, Cyrus Haguisan
Oct 05, 2020 -

Lia Honda Albany responded

Thank you for your time and for your kind review. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

September 26, 2020

Grant Little was very knowledgeable and helpful through the buying process. He was patient and didn't pressure us into anything we weren't interested in. More

by Jeffrey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Little, Christopher Dollard
Sep 28, 2020 -

Lia Honda Albany responded

Jeffrey, thank you for your time and feedback. We are delighted to hear that your shopping experience with Grant was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

September 25, 2020

Wayne balthazard was excellent, informative, caring, helpful. He wasn't pushy and was very patient answering questions. This was my first time buying a car since I lost my husband and he took the time t More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Sep 28, 2020 -

Lia Honda Albany responded

Sandy, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Wayne will be especially happy to hear that you were completely satisfied with his customer service. We look forward to serving your automotive needs in the future.

September 24, 2020

We had a great experience with Wayne Balthazard at Lia Honda. Wayne made it an easy choice for us to do our business with him. I would highly recommend him and Lia Honda to anyone looking for a new car More

by Airwin
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Sep 28, 2020 -

Lia Honda Albany responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

September 22, 2020

It was a pleasant experience with service. Earnie always prompt and took care of me very well. . Coffee side is also very good.. nice waiting area. More

by Mohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnie, Rodney Curl
Sep 24, 2020 -

Lia Honda Albany responded

Mohammed, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! We look forward to serving your automotive needs in the future.

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