
Lia Honda Albany
Albany, NY
Filter Reviews by Keyword
By Type
Showing 1,169 reviews
Wes Harrington rocks! I felt very confident leaving the care of my car in Wes’ hands. I found him to be honest, competent and patient. What more do you need? I felt very confident leaving the care of my car in Wes’ hands. I found him to be honest, competent and patient. What more do you need? More
Grant Little was an amazing salesman! I knew exactly what I wanted and he was able to provide me with everything I needed and more! Thanks again for your service and I will definitely be a returning customer I wanted and he was able to provide me with everything I needed and more! Thanks again for your service and I will definitely be a returning customer! More
I’ve been to 3 other Honda dealership through out NY. Oneonta where I purchased the vehicle and had the absolutely worst experience. Car wash took 3 times to wash and dry.. and after the second time it w Oneonta where I purchased the vehicle and had the absolutely worst experience. Car wash took 3 times to wash and dry.. and after the second time it wasn’t dried.. the 3 time the wheels were not even touched. Never be sure if a Comp wash as its free and you can’t question the service.(I paid for wash)will never return there again and never brought my car for service there. My visit @Lia Honda- Louis Schnel took me right away and wrote up the (R.O)repair order quickly as I was in @8:15am. Service was relatively quick and efficient. He showed me the waiting area and coffee area. I worked at a dealership in the past and feel satisfied with the help and courtesy this dealership demonstrated. No pressure and easy transaction when my vehicle was complete. A truly well rounded dealership where I feel comfortable doing business in the future. More
Routine scheduled maintenance Joe Calbucci was so helpful. Service was quick and complete. Waiting area is very comfortable. I appreciate the beverage and fruit while waiting. Tha Joe Calbucci was so helpful. Service was quick and complete. Waiting area is very comfortable. I appreciate the beverage and fruit while waiting. Thank you. See you at the next service call. More
Vincent Simeone was so fantastic to work with. Extremely personable as well as knowledgeable. I Would refer any family or friend to him. Great employee! personable as well as knowledgeable. I Would refer any family or friend to him. Great employee! More
Excellent service. Ernie Walton greeted me immediately, took notes on my comments, and came into in the waiting room to apologize for going to lunch! He assured me some Ernie Walton greeted me immediately, took notes on my comments, and came into in the waiting room to apologize for going to lunch! He assured me someone else would follow up when my car was ready. They did. More
Joe is always great! He is the reason I go to Lia Honda. Always works around my crazy work schedule and gets my car done right and quickly. Great guy and great service department. Always works around my crazy work schedule and gets my car done right and quickly. Great guy and great service department. More
Service Adviser I have a 2017 Civic, which i bring to Lia for service. Steve Smith is an excellent Service Adviser. Steve is the only Service Adviser i see. He is I have a 2017 Civic, which i bring to Lia for service. Steve Smith is an excellent Service Adviser. Steve is the only Service Adviser i see. He is friendly, pleasant, explains everything, and works hard to make sure everything is done when needed. I highly recommend Lia Honda. I come all the way from Clifton Park for service and i bought my Civic there. More
I've always been treated well and with professionalism at Lia Honda. Earlier this month, I had several items that needed attention with my Accord. I ran into some logistical issues and needed help to sort th Lia Honda. Earlier this month, I had several items that needed attention with my Accord. I ran into some logistical issues and needed help to sort them out. Shawn Herald was extremely helpful in doing whatever he could to help me and went the extra mile and more. It's very appreciated and I hope to work with Shawn in the future. More