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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

December 15, 2019

Steve Smith did a great job with the servicing of my car. I enjoy doing business with Lia. These guys are pros across the board. More

by jhnmyhw355
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Dec 16, 2019 -

Lia Honda Albany responded

Thank you for spreading the word about the great service you received. Stephan is a great asset to our team and will be happy to hear about your positive experience.

December 03, 2019

Wes Harrington rocks! I felt very confident leaving the care of my car in Wes’ hands. I found him to be honest, competent and patient. What more do you need? More

by Sjulesbeck
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Dec 04, 2019 -

Lia Honda Albany responded

Thank you for your time and for your kind review. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

November 27, 2019

Grant Little was an amazing salesman! I knew exactly what I wanted and he was able to provide me with everything I needed and more! Thanks again for your service and I will definitely be a returning customer More

by Bridgitt.martin2
Recommend Dealer
Yes
Employees Worked With
John Brunette, Grant Little
Dec 02, 2019 -

Lia Honda Albany responded

Bridgitt, thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

November 22, 2019

I’ve been to 3 other Honda dealership through out NY. Oneonta where I purchased the vehicle and had the absolutely worst experience. Car wash took 3 times to wash and dry.. and after the second time it w More

by mr.rob.james2011
Recommend Dealer
Yes
Employees Worked With
Louis schnell@ service writer
Nov 25, 2019 -

Lia Honda Albany responded

Rob, thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

November 15, 2019

Routine scheduled maintenance Joe Calbucci was so helpful. Service was quick and complete. Waiting area is very comfortable. I appreciate the beverage and fruit while waiting. Tha More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Nov 18, 2019 -

Lia Honda Albany responded

Judy, thank you for your very kind review. We are pleased to hear that Joe was able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

November 15, 2019

Vincent Simeone was so fantastic to work with. Extremely personable as well as knowledgeable. I Would refer any family or friend to him. Great employee! More

by BBrown42
Recommend Dealer
Yes
Employees Worked With
Vincent Simeone
Nov 15, 2019 -

Lia Honda Albany responded

We are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Vincent will be especially happy to hear that you were completely satisfied with his customer service.

November 13, 2019

Excellent service. Ernie Walton greeted me immediately, took notes on my comments, and came into in the waiting room to apologize for going to lunch! He assured me some More

by stitchlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Walton, Stephen Smith
Nov 15, 2019 -

Lia Honda Albany responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Ernest! Please let us know if we can help you again in the future.

November 11, 2019

Joe is always great! He is the reason I go to Lia Honda. Always works around my crazy work schedule and gets my car done right and quickly. Great guy and great service department. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Nov 12, 2019 -

Lia Honda Albany responded

Ken, thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

October 29, 2019

Service Adviser I have a 2017 Civic, which i bring to Lia for service. Steve Smith is an excellent Service Adviser. Steve is the only Service Adviser i see. He is More

by don't have one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Nov 04, 2019 -

Lia Honda Albany responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

October 28, 2019

I've always been treated well and with professionalism at Lia Honda. Earlier this month, I had several items that needed attention with my Accord. I ran into some logistical issues and needed help to sort th More

by jeffwellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Herald, excellent/5 star
Oct 30, 2019 -

Lia Honda Albany responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

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