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Lia Honda Albany

Albany, NY

4.8
1,169 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,169 reviews

October 26, 2019

Excellent service I have been buying my cars from Lia Honda since 2003...the salesman have always been a pleasure to deal with...one of the main reasons I buy from Lia More

by Dianpc@mincher.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith, Shawn Vital
Oct 28, 2019 -

Lia Honda Albany responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

October 25, 2019

Best service center in town! Lia Honda is the BEST! Been very satisfied with both the sales and service teams for years. Lease comes due in a year and will most likely lease anot More

by Porter62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 28, 2019 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

October 20, 2019

Excellent customer service Fernando Benitez and Lia Honda provided and excellent service, help us with all the information we needed to know to make the right decision and choos More

by Yoely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Benitez
Oct 21, 2019 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Fernando was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

October 08, 2019

I purchased my vehicle at Lia honda a year ago and have dealt with Joe Wiley on more than one occasion when I brought it in for service. He's been great. Always friendly and helpful. More

by eeg84
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 10, 2019 -

Lia Honda Albany responded

Thank you for leaving Joe this 5-star review! We are happy to hear that he has continuously taken exceptional care of you and your vehicular needs! Your safety and satisfaction are our priorities, and we are certain that Joe will continue to provide you with top quality service in the future.

October 08, 2019

Purchase of new car Excellent service from salesperson Jay Birnbaum, welcoming, responsive to questions, provided thorough information and made the whole process smooth a More

by all
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Oct 10, 2019 -

Lia Honda Albany responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to do business with you, and we are thrilled that Jay could provide you with a seamless, informative, and efficient experience. We hope you enjoy your new vehicle. Please let us know if our team may be of further assistance to you in the future.

October 05, 2019

Always easy to get an appointment when service is required. Joe Wiley did a great job explaining everything and made it as painless as possible. More

by Betsy B
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Oct 07, 2019 -

Lia Honda Albany responded

Betsy, thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

October 04, 2019

I used Truecar to find my 2019 Toyota Highlander with just 5800 miles. Matt Miller did a fantastic job and I was very satisfied with the deal we worked out More

by Ed
Recommend Dealer
Yes
Employees Worked With
Jennifer Foss, Kasey Nelson, Matt Miller
Oct 07, 2019 -

Lia Honda Albany responded

Ed, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

September 27, 2019

Went for check before a long road trip. I (Diane Dollard) was greeted quickly upon entry to the service bay. I spoke to Shawn Herald who was my service coordinator and he was able to inform More

by nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Herald, service contact.
Oct 02, 2019 -

Lia Honda Albany responded

Diane, Thank you for taking the time to share this 5-star review! Your safety and satisfaction are so important to us, and we are overjoyed that Shawn could get your vehicular needs taken care of- thoroughly and efficiently. It is our pleasure to serve you in any possible way, and we will be sure to continue providing you and your vehicle with our best care in the future.

September 26, 2019

Great experience with Rob Dawes I had an awesome experience at Lia Honda with Rob Dawes. I was referred to him by a friend and he is hands down the best sales consultant I’ve worked More

by KFrankli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Sep 27, 2019 -

Lia Honda Albany responded

Thank you so much for leaving Rob this excellent review and recommendation! We are happy to hear that he was so helpful, accommodating, pressure-free, and ultimately the best sales consultant that you have ever done business with! He will be thrilled to know of the valuable impact he made on your visit, and we congratulate you on your new vehicle- on behalf of him and the entire team!

September 26, 2019

Steve Smith is awesome, I just had hand surgery so I am limited with my typing. Steve Smith is caring, efficient, knowledgeable, good listener and the list goes on. More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard, Wes Harrington, Stephen Smith
Sep 27, 2019 -

Lia Honda Albany responded

Sherri, Thank you so much for taking the time to leave Steve this wonderful review! He will be honored by your willingness to share these kind words, and we are certain that he will continue to provide you with the same quality and efficient service in the future!

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