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Lia Honda Albany

Albany, NY

4.8
1,166 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,166 reviews

September 17, 2019

Service Excellence Ive had the privilege of using Lia Honda for my service needs for many years now. Always work with Steve Smith for service and have never been disapp More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Sep 17, 2019 -

Lia Honda Albany responded

Smith, thank you for your time and for your loyalty over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

September 10, 2019

Terrific place! I bought my Honda Civic at Lia Honda in 2001. I have been going there since for every service (same car), dealing with Steve Smith most all the time; More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Harrington, Stephen Smith
Sep 25, 2019 -

Lia Honda Albany responded

Chris, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

September 06, 2019

Robert Dawes Great service from Rob! Three cars purchased from him ! We were out in an hour and 1/2 with new car. Thank you to Rob More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Sep 10, 2019 -

Lia Honda Albany responded

Sue, thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Rob have been so exceptional!

September 01, 2019

Another positive experience at Lia. I just got my 3rd Honda at Lia. Rob Dawes in Sales is great. I would recommend going there to all my friends and family. More

by Cronin,Kathy 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Sep 04, 2019 -

Lia Honda Albany responded

Kathy, thank you for your very kind review and loyalty. We are delighted to hear that your experience with Rob was so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

August 30, 2019

Great first experience I recently purchased my first car from LIA Honda Albany. My salesperson, Wayne Balthazar, was very helpful and easy to work with. I would highly rec More

by First timer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Sep 04, 2019 -

Lia Honda Albany responded

Congratulations on your first brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Wayne showed you how much we value our customers. Enjoy showing off your brand new car!

August 29, 2019

Fabulous service...... as usual! I recently had a problem with my back up camera in my Honda Crosstour. Steve Smith of Lia Honda on Central Avenue in Albany quickly and efficiently go More

by ImaHappy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kelty, Stephen Smith
Aug 30, 2019 -

Lia Honda Albany responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

August 27, 2019

2019 Honda CRV I recently bought my 5th car from Lia Honda in Albany NY. My salesman was Wayne Balthazard for all 5 cars. I would not choose anyone else but him.He k More

by oneman!
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Aug 30, 2019 -

Lia Honda Albany responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Wayne was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

August 20, 2019

End of lease panic I came to the end of my lease on my 2016 CR-V and was looking for a new vehicle. Jay Birnbaum basically took me every step of the way and left the sam More

by Howard F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Aug 30, 2019 -

Lia Honda Albany responded

Howard, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Jay took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

August 19, 2019

my auto problems solved. needed repairs on my crv. Louis Schnell was my tech. He was very thorough and made sure I didn't drive the car in that condition. He also got some More

by nopotholes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Schnell.
Aug 30, 2019 -

Lia Honda Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

August 15, 2019

Outstanding customer service When I walked in Robert Martino was there to greet me and immediately asked what I was looking for, my budget etc. I gave him all of the information h More

by Kristen E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martino
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