Lia Honda Albany

Shawn Herald sets the standard for service Have owned Honda's for years,always depend on the service department at Lia Honda Albany Well trained staff from the front door to the cashier, polite Have owned Honda's for years,always depend on the service department at Lia Honda Albany Well trained staff from the front door to the cashier, polite, professional, knowledgeable. More

New pilot Rob Dawes was absolutely amazing to work with and he made my wife and I feel completely comfortable with all the new features and functions of our new Rob Dawes was absolutely amazing to work with and he made my wife and I feel completely comfortable with all the new features and functions of our new pilot! Phil Singh and George Michaelides were also very supportive and great to work with! Overall great team More

Fast, efficient service Bought my vehicle into the dealership without an appointment, for an annual safety & emissions inspection. Got immediate service. In addition to the i Bought my vehicle into the dealership without an appointment, for an annual safety & emissions inspection. Got immediate service. In addition to the inspection, they also serviced the vehicle for an outstanding recall event. I was in and out within an hour. Joe Wiley handled my servicing friendly, professionally, and efficiently. I was very happy with the experience. More

Quick, friendly, and efficient service. Very comfortable waiting area. Great service. Kudos to Wes Harrington for his friendly and efficient service. From start, ( scheduling) to finish it Very comfortable waiting area. Great service. Kudos to Wes Harrington for his friendly and efficient service. From start, ( scheduling) to finish it was easy for me. More

Great service I had made an appt. to check out my car and get coolant changed.Joe Calabucci was my service advisor.He followed through on all my requests.Also he wa I had made an appt. to check out my car and get coolant changed.Joe Calabucci was my service advisor.He followed through on all my requests.Also he was respectful . More

Service Visit I was treated very well by Joe Wiley. Rolled out the red carpet for me and made sure I was in and out quickly. Always a welcoming experience for servi I was treated very well by Joe Wiley. Rolled out the red carpet for me and made sure I was in and out quickly. Always a welcoming experience for service at Lia. More

Trouble with inspection Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my veh Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my vehicle inspected and Steve took care of everything hooked on the monitors got it to reset t and I was on my way with in a couple hours More

Great Service I always go to Lia Honda. I came in for an inspection and I was serviced quickly without an appointment. Joe Wiley is always great! I always go to Lia Honda. I came in for an inspection and I was serviced quickly without an appointment. Joe Wiley is always great! More

Terrible customer service I bought a 2019 Honda CR-V about 1.5 months ago, I’ve been back to the dealership twice after needing the vehicle to be jumped both times almost missi I bought a 2019 Honda CR-V about 1.5 months ago, I’ve been back to the dealership twice after needing the vehicle to be jumped both times almost missing out on an important job interview today. The first time I was told I don’t drive my car enough (my mom drives her car once every 2 weeks and hers still works) that can’t be true, and today I was treated like a five year old. I was talked to like I shouldn’t be upset. John Kelty who had a whole 5 seconds for me also showed no compassion for this ongoing problem. You buy a new vehicle to bypass issues like this not to wonder every time you walk out to your vehicle if it’s going to work or not. More

Happy Leasee! Grant was attentive and able to assist in creating the deal that was what I was looking for. Grant was aware of schedule contstraints and worked wel Grant was attentive and able to assist in creating the deal that was what I was looking for. Grant was aware of schedule contstraints and worked well within these limits. Grant was polite, honest and kind during our meetings and follow up communications. More