Lia Honda Albany

New car and first ever Honda! I was instantly greeted by a member of the dealership who then got Erin for me, whom I dealt with over the phone after I submitted a form online. She I was instantly greeted by a member of the dealership who then got Erin for me, whom I dealt with over the phone after I submitted a form online. She then greeted me and set me up with Robert Dawes who was very friendly and had a great personality and made me feel instantly comfortable in talking with him. We went for a test drive, which was nervous about only because it was not my car we’d be driving. But I felt at ease the whole time. He made the whole process very easy and straightforward. I told him I was nervous about it all, since it was my first time buying a car by myself but he was right there with all the info and support and I could need! he was great throughout the whole process. Even when I had to come back for paperwork reasons. He was right there and stayed with me during the paperwork process! Rob is great! And I look forward to buying from Lia again! More

Excellent service As always service was excellent. Steve Smith was great as usual! Have been going to Lia in Albany for 13 years. Always come away satisfied. As always service was excellent. Steve Smith was great as usual! Have been going to Lia in Albany for 13 years. Always come away satisfied. More

Good place , good.people I went to Honda a lia and met Joe Wiley one of service advisors. Joe was great and he did fantastic work. Very attentive and helpful. Will be going th I went to Honda a lia and met Joe Wiley one of service advisors. Joe was great and he did fantastic work. Very attentive and helpful. Will be going there again if I need anything More

Shawn Herald sets the standard for service Have owned Honda's for years,always depend on the service department at Lia Honda Albany Well trained staff from the front door to the cashier, polite Have owned Honda's for years,always depend on the service department at Lia Honda Albany Well trained staff from the front door to the cashier, polite, professional, knowledgeable. More

New pilot Rob Dawes was absolutely amazing to work with and he made my wife and I feel completely comfortable with all the new features and functions of our new Rob Dawes was absolutely amazing to work with and he made my wife and I feel completely comfortable with all the new features and functions of our new pilot! Phil Singh and George Michaelides were also very supportive and great to work with! Overall great team More

Fast, efficient service Bought my vehicle into the dealership without an appointment, for an annual safety & emissions inspection. Got immediate service. In addition to the i Bought my vehicle into the dealership without an appointment, for an annual safety & emissions inspection. Got immediate service. In addition to the inspection, they also serviced the vehicle for an outstanding recall event. I was in and out within an hour. Joe Wiley handled my servicing friendly, professionally, and efficiently. I was very happy with the experience. More

Quick, friendly, and efficient service. Very comfortable waiting area. Great service. Kudos to Wes Harrington for his friendly and efficient service. From start, ( scheduling) to finish it Very comfortable waiting area. Great service. Kudos to Wes Harrington for his friendly and efficient service. From start, ( scheduling) to finish it was easy for me. More

Great service I had made an appt. to check out my car and get coolant changed.Joe Calabucci was my service advisor.He followed through on all my requests.Also he wa I had made an appt. to check out my car and get coolant changed.Joe Calabucci was my service advisor.He followed through on all my requests.Also he was respectful . More

Service Visit I was treated very well by Joe Wiley. Rolled out the red carpet for me and made sure I was in and out quickly. Always a welcoming experience for servi I was treated very well by Joe Wiley. Rolled out the red carpet for me and made sure I was in and out quickly. Always a welcoming experience for service at Lia. More

Trouble with inspection Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my veh Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my vehicle inspected and Steve took care of everything hooked on the monitors got it to reset t and I was on my way with in a couple hours More