Lia Honda Albany

Service Visit I was treated very well by Joe Wiley. Rolled out the red carpet for me and made sure I was in and out quickly. Always a welcoming experience for servi I was treated very well by Joe Wiley. Rolled out the red carpet for me and made sure I was in and out quickly. Always a welcoming experience for service at Lia. More

Trouble with inspection Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my veh Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my vehicle inspected and Steve took care of everything hooked on the monitors got it to reset t and I was on my way with in a couple hours More

Great Service I always go to Lia Honda. I came in for an inspection and I was serviced quickly without an appointment. Joe Wiley is always great! I always go to Lia Honda. I came in for an inspection and I was serviced quickly without an appointment. Joe Wiley is always great! More

Terrible customer service I bought a 2019 Honda CR-V about 1.5 months ago, I’ve been back to the dealership twice after needing the vehicle to be jumped both times almost missi I bought a 2019 Honda CR-V about 1.5 months ago, I’ve been back to the dealership twice after needing the vehicle to be jumped both times almost missing out on an important job interview today. The first time I was told I don’t drive my car enough (my mom drives her car once every 2 weeks and hers still works) that can’t be true, and today I was treated like a five year old. I was talked to like I shouldn’t be upset. John Kelty who had a whole 5 seconds for me also showed no compassion for this ongoing problem. You buy a new vehicle to bypass issues like this not to wonder every time you walk out to your vehicle if it’s going to work or not. More

Happy Leasee! Grant was attentive and able to assist in creating the deal that was what I was looking for. Grant was aware of schedule contstraints and worked wel Grant was attentive and able to assist in creating the deal that was what I was looking for. Grant was aware of schedule contstraints and worked well within these limits. Grant was polite, honest and kind during our meetings and follow up communications. More

Excellent Service! Joe Wiley was great! He got me in and out fast. He addressed the problem with me and did not try to sell me services or products that I did not need. Joe Wiley was great! He got me in and out fast. He addressed the problem with me and did not try to sell me services or products that I did not need. Thank you Joe! More

Wonderful stress free experience purchasing a new car Robert Martino and service staff including Wes Harrington at Lia Honda of Albany made my experience of buying a new car completely worry and stress fr Robert Martino and service staff including Wes Harrington at Lia Honda of Albany made my experience of buying a new car completely worry and stress free all I had to do is sit in a chair answer a free questions and everything I wanted in a new car wad provided by Lia's professional and knowledgeable sales and service staff. My car was ready when I asked them to have it available and all my questions answered. My appreciation goes out to Robert Martino and Wes Harrington thank you so much. Sincerely Suzanne Hile More

Touchscreen not working Brendan Shields and Ernie were very helpful. The touchscreen on my brand new 2019 Pilot would not come on where the icons were not displaying. A fact Brendan Shields and Ernie were very helpful. The touchscreen on my brand new 2019 Pilot would not come on where the icons were not displaying. A factory reset was done and is now working fine. Thank you. More

Joe Calabucci Who else but Joe? Since I first stepped foot into Lia Honda, almost three years ago today, I've found that there's really no need to bother with anyon Who else but Joe? Since I first stepped foot into Lia Honda, almost three years ago today, I've found that there's really no need to bother with anyone else, mainly because he's Mr. One Stop Shop. I'd also like to add that he's told me of his ambitions to climb the ladders at Lia and I find that reputable and deserving of my respect and of Lia's. Thanks Bud! More

Excellent Service Joe Calabucci was great! He got my car in early and kept me posted throughout the service. When I picked up the car he recognized me walking in and Joe Calabucci was great! He got my car in early and kept me posted throughout the service. When I picked up the car he recognized me walking in and came with me to discuss all services that were completed. More