
Lia Honda Albany
Albany, NY
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Happy Customer I've been getting my car serviced at Lia Honda, for quite some time now and must say that I've never been disappointed. The people are friendly and ve I've been getting my car serviced at Lia Honda, for quite some time now and must say that I've never been disappointed. The people are friendly and very honest in addressing any questions. Especially Joe who is always smiling as he greets me. Usually I prefer to wait for my vehicle and that itself is a pleasant situation. Waiting area is comfortable and I'm usually out before the intial initial wait time. Overall, I'm very pleased with the service here. More

Very happy with customer service. My salesman was very courteous and helpful. Everyone I talked to was very nice. I got fast efficient service. I would highly recommend this dealership My salesman was very courteous and helpful. Everyone I talked to was very nice. I got fast efficient service. I would highly recommend this dealership. More
Exceded expectations Rodney Curl was extremely kind and helpful and provided great customer service and was a great help. Good people skills. Jason Cross is always on his Rodney Curl was extremely kind and helpful and provided great customer service and was a great help. Good people skills. Jason Cross is always on his job. Love his people skills and servitude. More
Dead battery, but excellent service. Efficient and timely Bought my 2015 CRV @ Lia, best car salesman I ever had, but he's gone, darn! However, based on the service I've enjoyed at Lia, I'd probably have to Bought my 2015 CRV @ Lia, best car salesman I ever had, but he's gone, darn! However, based on the service I've enjoyed at Lia, I'd probably have to buy a 2019 there. Joe Wiley was the service person I dealt with on this visit, and like always,he was very professional and well mannered. My compliments to the service manager for running such a good department. More
Quick Oil Change w/o Appt. Was in the neighborhood when my wife and I remembered her car was in need of an oil change. We called Service Advisor Joe Calabucci at Lia Honda. On s Was in the neighborhood when my wife and I remembered her car was in need of an oil change. We called Service Advisor Joe Calabucci at Lia Honda. On short notice and without hesitation, he told us to come on in. When completed, he even had our car washed. How cool is that? As always, Joe makes us feel comfortable whenever we bring both of our Hondas in for service. We also trust his judgement on what needs to be done and at a fare price when in for other services. More
Perfect customer experience I had an amazing experience at Lia Honda. I was taken in right away and was given the best possible service. I was helped by Wes Harrington. He was ve I had an amazing experience at Lia Honda. I was taken in right away and was given the best possible service. I was helped by Wes Harrington. He was very nice and helpful and honest when it came to my car. The service took about an hour which is what Wes had originally said. The atmosphere in which I waited for my car to be serviced was both comfortable and clean. Everyone I dealt with was extremely nice and helpful. Usually oil changes and service are a drag cause you gotta wait a long time and in the end they usually try to sell you on like 5 different things. Not here! They took care of the essentials and were very honest when it came to my car's needs. Overall this was an amazing experience and I will definitely be going back in the future! More
Long distance deal I live about 2.5 hours from Lia Honda. I dealt with Jason Cross on the phone. I received an excellent deal in about 5 minutes. I drove to Albany a few I live about 2.5 hours from Lia Honda. I dealt with Jason Cross on the phone. I received an excellent deal in about 5 minutes. I drove to Albany a few days later and picked up my new Pilot. Great people. Call Jason you will not regret it. More
Car Buyng Made Simple! I knew what vehicle I wanted and about what I should pay. I sought out salesperson Rob Dawes upon a friend's recommendation, and was not disappointed. I knew what vehicle I wanted and about what I should pay. I sought out salesperson Rob Dawes upon a friend's recommendation, and was not disappointed. We came to an agreement on price fairly quickly (a trade-in was involved), and the deal was done in less than one hour. The next day, the car was ready, and Rob took his time upon delivery to explain the features. The transaction was entirely professional and efficient - no games. I highly recommend buying from Rob Dawes and Lia Honda. More
Super Service Excellent, courteous, & efficient service. Communication was excellent. Problem was taken care of in record time. Was a pleasant, quick service call. Excellent, courteous, & efficient service. Communication was excellent. Problem was taken care of in record time. Was a pleasant, quick service call. Lia Honda with Steve Smith in service was thorough and excellent!!! More
Such a pleasure! I have used Lia Honda service for years hence my 2002 Honda Civic is running in great shape! That’s largely due to Steve Smith, who continues to provi I have used Lia Honda service for years hence my 2002 Honda Civic is running in great shape! That’s largely due to Steve Smith, who continues to provide me with excellent service. Anthony, the best mechanic ever as far as I am concerned, is always eager to help evaluate and repair isuues from minor to major. Steve’s supervision and advice is so appreciated every time I stop by. Acts of kindness and excellence can’t be ignored so my thanks for all that you do. Warmly, jo More