Lia Honda Albany

Long distance deal I live about 2.5 hours from Lia Honda. I dealt with Jason Cross on the phone. I received an excellent deal in about 5 minutes. I drove to Albany a few I live about 2.5 hours from Lia Honda. I dealt with Jason Cross on the phone. I received an excellent deal in about 5 minutes. I drove to Albany a few days later and picked up my new Pilot. Great people. Call Jason you will not regret it. More

Car Buyng Made Simple! I knew what vehicle I wanted and about what I should pay. I sought out salesperson Rob Dawes upon a friend's recommendation, and was not disappointed. I knew what vehicle I wanted and about what I should pay. I sought out salesperson Rob Dawes upon a friend's recommendation, and was not disappointed. We came to an agreement on price fairly quickly (a trade-in was involved), and the deal was done in less than one hour. The next day, the car was ready, and Rob took his time upon delivery to explain the features. The transaction was entirely professional and efficient - no games. I highly recommend buying from Rob Dawes and Lia Honda. More

Super Service Excellent, courteous, & efficient service. Communication was excellent. Problem was taken care of in record time. Was a pleasant, quick service call. Excellent, courteous, & efficient service. Communication was excellent. Problem was taken care of in record time. Was a pleasant, quick service call. Lia Honda with Steve Smith in service was thorough and excellent!!! More

Such a pleasure! I have used Lia Honda service for years hence my 2002 Honda Civic is running in great shape! That’s largely due to Steve Smith, who continues to provi I have used Lia Honda service for years hence my 2002 Honda Civic is running in great shape! That’s largely due to Steve Smith, who continues to provide me with excellent service. Anthony, the best mechanic ever as far as I am concerned, is always eager to help evaluate and repair isuues from minor to major. Steve’s supervision and advice is so appreciated every time I stop by. Acts of kindness and excellence can’t be ignored so my thanks for all that you do. Warmly, jo More

Lia Honda service I have been to Lia Honda several times and I will keep going back. They have excellent Service Managers. I have had a gentleman named Steve Smith o I have been to Lia Honda several times and I will keep going back. They have excellent Service Managers. I have had a gentleman named Steve Smith on more than one occasion. And I will continue to ask for his assistance. He has been courteous and helpful every time I've taken my car in for service. Thank You Steve.. More

Jason Cross at Lia Honda My husband and I were shopping for a new CRV-EX at Lia Honda. This makes the 6th vehicle we have bought from Lia Honda. This was our first time meetin My husband and I were shopping for a new CRV-EX at Lia Honda. This makes the 6th vehicle we have bought from Lia Honda. This was our first time meeting Jason Cross our salesman. We were very impressed with his knowledge about the vehicle. He had us test driving a CRV within minutes. He was friendly and efficient. When we picked up our vehicle he was on time and the car was ready to go. I really appreciated Jason’s efficiency and respect for our time. He also gave a thorough explanation of the features and technology. I highly recommend Jason. More

Friendly, Honest, Respectful and even FUN experience! I was in the market for a very specific car to trade in my 07 CRV for. I loved my 07, but 11 years later, I had to succumb to the new technology (even I was in the market for a very specific car to trade in my 07 CRV for. I loved my 07, but 11 years later, I had to succumb to the new technology (even though it would have driven another 100k miles)! Lia Honda in Albany was pretty much the only place that had what I wanted (18, CRV-Touring, Olive Metallic Green). Jason Cross was the first person I met to speak about this car. Jason literally hustled to get the car to the front of the dealership for me to see and test drive it. I have done extensive research and knew this was the car for me. The color actually looks greener in the light - very interesting color. Jason went above and beyond to help me obtain this car. He did everything from work with the NY DMV (I just moved to Albany from NJ) to work with my insurance company in NJ. It's evident (to me) that Jason understands providing outstanding customer service.I never once felt 'pressured' during the negotiation process, and Jason came through with everything for me. Lia Honda is lucky to have Jason on their team. Also, a shout out to Brendan for the credit/warranty experience-easy and great service. Oh, and by the way, the 18 CRV Touring has the drive and feel of a car twice its price. I'm a customer for life, thanks to Jason! Rick, Albany More

Excellent service experience I had the pleasure of working with Rodney Curl when I brought my 2010 Accord in for some unanticipated repairs. Rodney went to great lengths to expla I had the pleasure of working with Rodney Curl when I brought my 2010 Accord in for some unanticipated repairs. Rodney went to great lengths to explain the problem as well as all the available options to fix it. Rodney was up front and helped steer me towards the both the best and least expensive option. Thank you Rodney, you are an excellent representative of Lia Honda. More

Wonderrul experience Rob Dawes was our car dealer. I arrived knowing which vehicle I wanted and the price I was willing to pay. He was respectful and pleasant to work with Rob Dawes was our car dealer. I arrived knowing which vehicle I wanted and the price I was willing to pay. He was respectful and pleasant to work with. Not your "stereotype" salesman. He was also very patient with my elderly family member, that went a long way. He always promptly returned my calls. We are the proud owner of a 2018 Honda CRV EXL at the price I wanted to pay. Thank you Rob for making this process painless. More

Service Steve Smith was very courteous and professional a pleasure doing business there. I was in and out in an hour and he made men feel like family. I will Steve Smith was very courteous and professional a pleasure doing business there. I was in and out in an hour and he made men feel like family. I will trust this dealership with future biz and recommend to all. More