Lia Honda Albany

Excellent Service! I had been shopping around for a new vehicle. When I went to Lia Honda a friend told me to ask for "Dawes" - well I am so glad I did. He was the bes I had been shopping around for a new vehicle. When I went to Lia Honda a friend told me to ask for "Dawes" - well I am so glad I did. He was the best! He showed me what I wanted, we took a test ride and went over all the options - and then made the deal. He was no pressure, just extremely helpful and wanted to make me happy. I love my new Honda Accord and am thrilled with the service I received from Rob Dawes! More

Great Customer Service (again)! From the minute I entered the dealership to the minute I left, with my new car, I felt my business was appreciated! The great customer service at Lia From the minute I entered the dealership to the minute I left, with my new car, I felt my business was appreciated! The great customer service at Lia Honda is what keeps me returning time and time again! Came in for minor service work on a 2014 Accord, and left with a gorgeous 2018 Accord EX - I love my new car! Thank you Lia Honda for making my experience such a great one :) More

Lia Honda is an excellent dealership This is my second vehicle purchased through Lia Honda and both experiences were great! I cannot say enough about my salesman, Jason Cross.. he took ca This is my second vehicle purchased through Lia Honda and both experiences were great! I cannot say enough about my salesman, Jason Cross.. he took car of me with both of my purchases and I can honestly say that he is the best salesman that I have ever had when purchasing a vehicle... he is extremely thorough, and knows the Honda product inside and out... he went through every aspect of my new purchase and sat with me in the vehicle until I was comfortable that I knew exactly what and where everything was.... call Jason if you want to purchase at Lia Honda! More

Came for a service left with a new car So I came in to get my 2011 CRV serviced and next thing I know I’m test driving a 2016 CRV and buying it. Everyone at this dealership makes you feel So I came in to get my 2011 CRV serviced and next thing I know I’m test driving a 2016 CRV and buying it. Everyone at this dealership makes you feel welcome when you walk in. Matt and Jen were extremely personable and professional and without them i probably wouldn’t have made this purchase. Great team! More

2018 CRV Rob was very knowledgeable and helpful during the whole process. He was prompt in providing info for the car and we were able to work with him to sett Rob was very knowledgeable and helpful during the whole process. He was prompt in providing info for the car and we were able to work with him to settle on something that would work. More

2018 Honda Odyssey Rob Dawes and the Lia dealership were incredibly helpful when we needed to upgrade our vehicle! They were extremely helpful, courteous and honest! Rob Dawes and the Lia dealership were incredibly helpful when we needed to upgrade our vehicle! They were extremely helpful, courteous and honest! Thank for making what normally is a stressful situation, pleasant! More

Excellent Service!! I would definitely recommend purchasing a vehicle from Lia Honda. Rob was great to work with, I look forward to working with him again in the future! I would definitely recommend purchasing a vehicle from Lia Honda. Rob was great to work with, I look forward to working with him again in the future! More

Very relaxing and an unintimidating experience overall. What A pleasure it was to go through our new car buying experience with Jason Cross. He was so cordial and my husband and I felt very comfortable ta What A pleasure it was to go through our new car buying experience with Jason Cross. He was so cordial and my husband and I felt very comfortable talking with him and going through the process with him he understood our needs and he understood our wants and he put us in the perfect car that fit our budget and our families needs. As we told Jason we had experienced several other dealerships prior to visiting yours which at the time was unexpected and not the car that we were looking for.We discussed with Jason that after each experience with the other dealerships we left not feeling comfortable with the process even a deal that we had in motion. When we left Lia Honda. My husband and I were so relaxed so Comfortable with our new car purchase and again that credit goes to Jason for making our experience hassle free and he left us with no Hidden surprises. His friendly and caring attitude and his attentiveness to us was exceptional and the time and dedication he put in to teaching us about all the new technology in our new vehicle. I am still at awe on what features our Honda CR-V has. We are preparing for our road trip south to a wedding, and what a pleasant surprise to receive a call from Jason checking to see if we have any questions and how we were doing with our car, He called also to wish us a safe trip my husband and I would like to thank Jason again for his time and dedication to us. And for-making our process so pleasant and relaxing and we look forward to continue to do future business with you,soon we will get to know your service department and I’m sure like everyone else , they will be just as pleasant . We plan to spread the word to others in the car buying process and tell them to visit Lia Honda and to ask for Jason Cross. .Thank you again, We are two very happy customers Sincerely, Deanna and Paul R.8 More

I recommend Lia Honsa and Rob Dawes without any reservation! I have purchased my first Hond CR-V from Lia ten years ago and then decided to lease. I recently leased my second CR-V through Rob. He listened to wha I have purchased my first Hond CR-V from Lia ten years ago and then decided to lease. I recently leased my second CR-V through Rob. He listened to what I wanted, what I could pay, and assured me that he would call me when the next CR-V lease promotion came out - and he did! He guided me as I chose the best mileage lease for me and patiently answers all my questions. I have recommended him and will continue to do so! More

Great car buying experience. Rob listened to what I wanted and was easy to work with. I would highly recommend (and have) contacting Rob to purchase your next Honda. Rob listened to what I wanted and was easy to work with. I would highly recommend (and have) contacting Rob to purchase your next Honda. More