Lia Honda Albany

Great service! Ricky was great. He made this a wonderful experience for my fiancé and I! He helped us with everything and worked so hard to get us exactly what we wa Ricky was great. He made this a wonderful experience for my fiancé and I! He helped us with everything and worked so hard to get us exactly what we wanted! More

1st car experience Ricky was awesome!! Was very helpful as soon as I walked in the door. Quality person and salesman!! I would recommend Ricky to anyone young old doesn' Ricky was awesome!! Was very helpful as soon as I walked in the door. Quality person and salesman!! I would recommend Ricky to anyone young old doesn't matter he is great!!! More

New Car meets rogue aerosal pink paint can in road 2 day old new car sprayed in front with a rogue pink paint can on the highway, took it in to Lia Service to see what they could do.... Steve Smith wa 2 day old new car sprayed in front with a rogue pink paint can on the highway, took it in to Lia Service to see what they could do.... Steve Smith was great, he was able to remove it and I so appreciated it More

Good Time at Lia Honda Had the pleasure of working with Jason Cross over the last 10 days or so. Jason is very patient and understanding of everything a customer is looking Had the pleasure of working with Jason Cross over the last 10 days or so. Jason is very patient and understanding of everything a customer is looking for. Honda vechicles are known to almost sell themselves but Jason took to time to see if there was anything else he could do to make sure I was getting what I was looking for. Not many salesman listen to the customer and just rush everything so quickly it is mainly a unpleasant time. Jason did not do that. He took the time to make sure things were on the up and up. The management team was very pleasant as well and worked hard to make sure I was happy and understood everything. Thank you everyone at Lia Honda. Thank you Jason! More

3rd Car Purchased from Rob Dawes This is our 3rd car purchased from Rob Dawes and it has been a great experience each time. Informative, efficient, organized, easy to work with This is our 3rd car purchased from Rob Dawes and it has been a great experience each time. Informative, efficient, organized, easy to work with More

A very easy process! Our experience at Lia in Albany was great. It started with great communication and service electronically before we even drove the 2+ hours to get the Our experience at Lia in Albany was great. It started with great communication and service electronically before we even drove the 2+ hours to get there. Megan Goff from internet/ inside sales, Jason Cross from sales and Jennifer from finance were all friendly, knowledgeable and not pushy. We really appreciated their team effort, good price, fast service and professional care and will definitely be back again in the future and highly recommend them. Thanks for making what can often be a "not so fun experience" into an easy and fun experience. I love my new Honda FIT. Thank you. More

Great experience with great people I was helped and greeted by Christian. He helped me find the perfect fitting car for all the things I wanted for a more than a fair price! A great dea I was helped and greeted by Christian. He helped me find the perfect fitting car for all the things I wanted for a more than a fair price! A great deal and I am so happy with the car. It was a used civic and it’s in great condition! Matt did all the paperwork with me and he was also very nice and explained everything Very well. John the sales manager even came out and congratulated me on my purchase. Joe I’m service helped me with my old accord in the past and look forward to any help I may need on the new car! Thank you all for making it so easy I will recommend anyone I know! More

Great service I like to my salesman Wayne. And every body help. I was there. For a oil change. And my lease was almost up . I went home with a 2018 Honda Civic. Thi I like to my salesman Wayne. And every body help. I was there. For a oil change. And my lease was almost up . I went home with a 2018 Honda Civic. This is my third Honda from Lia Honda of Albany. More

Excellence at every point of service I went in today to get my car serviced, which is a chore I never mind doing! The service staff are all wonderful, fast-paced, and conscientious. I wou I went in today to get my car serviced, which is a chore I never mind doing! The service staff are all wonderful, fast-paced, and conscientious. I wound up speaking with Jason to get a feel for what I could expect in trading in my lease. He was friendly, low-pressure, knowledgeable, and not intimidating at all. I've always heard that women shouldn't shop for cars alone because they may get taken advantage of but that is not the case at all at Lia. I felt not only that I was in good hands but that I could walk away at any point, if I had wanted. Excellent, excellent service by Jason! I still can't believe I walked into the dealer this morning with one car and have an entirely different one now, only hours later! I highly recommend Lia to both purchase/lease a car and to have it serviced (the service area is great--comfy chairs, a big tv, water, coffee, donuts, and a tracker screen to see where you are in the service queue). More

Excellent attention and communication Brooke reached out to via text after I showed interest in some cars online. She was very patient and understanding as I was deciding which vehicle I w Brooke reached out to via text after I showed interest in some cars online. She was very patient and understanding as I was deciding which vehicle I wanted. Her communications were very friendly and she always responded to my texts. I appreciated her corresponding with me via text as it was more convenient and I never felt pressured by her. She was very thorough and helpful in getting me the information I needed when i was interested in a car. I have been a customer at Lia for years and her customer service proved why I continue to be a customer there. Her friendliness, thoughtfulness, and not putting pressure on me helped me feel more comfortable when I was ready to purchase a vehicle. She was an example of the qualities I am used to when I am dealing with anyone at Lia. Thank you Brooke for all of your help. More