Lia Honda Albany

Excellence at every point of service I went in today to get my car serviced, which is a chore I never mind doing! The service staff are all wonderful, fast-paced, and conscientious. I wou I went in today to get my car serviced, which is a chore I never mind doing! The service staff are all wonderful, fast-paced, and conscientious. I wound up speaking with Jason to get a feel for what I could expect in trading in my lease. He was friendly, low-pressure, knowledgeable, and not intimidating at all. I've always heard that women shouldn't shop for cars alone because they may get taken advantage of but that is not the case at all at Lia. I felt not only that I was in good hands but that I could walk away at any point, if I had wanted. Excellent, excellent service by Jason! I still can't believe I walked into the dealer this morning with one car and have an entirely different one now, only hours later! I highly recommend Lia to both purchase/lease a car and to have it serviced (the service area is great--comfy chairs, a big tv, water, coffee, donuts, and a tracker screen to see where you are in the service queue). More

Great service I like to my salesman Wayne. And every body help. I was there. For a oil change. And my lease was almost up . I went home with a 2018 Honda Civic. Thi I like to my salesman Wayne. And every body help. I was there. For a oil change. And my lease was almost up . I went home with a 2018 Honda Civic. This is my third Honda from Lia Honda of Albany. More

Excellent attention and communication Brooke reached out to via text after I showed interest in some cars online. She was very patient and understanding as I was deciding which vehicle I w Brooke reached out to via text after I showed interest in some cars online. She was very patient and understanding as I was deciding which vehicle I wanted. Her communications were very friendly and she always responded to my texts. I appreciated her corresponding with me via text as it was more convenient and I never felt pressured by her. She was very thorough and helpful in getting me the information I needed when i was interested in a car. I have been a customer at Lia for years and her customer service proved why I continue to be a customer there. Her friendliness, thoughtfulness, and not putting pressure on me helped me feel more comfortable when I was ready to purchase a vehicle. She was an example of the qualities I am used to when I am dealing with anyone at Lia. Thank you Brooke for all of your help. More

So great! Ricky and the dealership were both so easy to work with and they were able to get me a great deal on my new baby. I couldn’t be happier! Ricky and the dealership were both so easy to work with and they were able to get me a great deal on my new baby. I couldn’t be happier! More

"Quick and easy!" Our recent lease was the easiest one we've ever had and we've leased about 5 cars! Rob helped us do everything online and then all we had to do was sh Our recent lease was the easiest one we've ever had and we've leased about 5 cars! Rob helped us do everything online and then all we had to do was show up, sign the papers and we were on our way. Truly one of the best people to deal with at the dealership. He was kind, personable and patient. More

Wonderful service When you still remember a name 3 months after an oil change you know the service was either very good or very bad...in this case very good (and I have When you still remember a name 3 months after an oil change you know the service was either very good or very bad...in this case very good (and I have been remiss in not writing this sooner)! I barely had time to finish my donut before my oil was changed and Mr Wiley had managed to unfreeze my windshield wipers fluid..the challenges of living in the mountains without a garage! Thank you again! More

Great Experience Yet Again This is my second time purchasing here! Again, it was a great experience! Matt Miller is knowledgeable, friendly and an absolute pleasure! He went abo This is my second time purchasing here! Again, it was a great experience! Matt Miller is knowledgeable, friendly and an absolute pleasure! He went above and beyond to ensure that I found what I was looking for, and did so in a “no-pressure” manner. I can’t thank him enough for the very pleasant car buying experience! More

Great Customer Service From Matt M.! Matt made my 2016 Jeep Cherokee purchase the best Ive ever had with a dealership! He was able to answer all my questions about the vehicle and the buy Matt made my 2016 Jeep Cherokee purchase the best Ive ever had with a dealership! He was able to answer all my questions about the vehicle and the buying process through Lia so that I was well aware of what to expect with the trade- in of my old car and all the new features offered in the new SUV. Not only did Matt make the entire buying experience hassle free, he also followed up with me a week after my purchase to make sure I was enjoying my new car. More

Happy! We purchased our second car from Rob and we were happy the way he treated us. He was knowledgeable, easy to talk with and willing to negotiate with th We purchased our second car from Rob and we were happy the way he treated us. He was knowledgeable, easy to talk with and willing to negotiate with the end result being our satisfaction! We would recommend Rob to others looking for an easy car buying process. John More

First time leasing made easy! Rob is very helpful, accommodating and knowledgeable! He worked with us very closely to help me through my first car lease! He is also super friendly Rob is very helpful, accommodating and knowledgeable! He worked with us very closely to help me through my first car lease! He is also super friendly and personable! I highly recommend if you are interested in purchasing from Lia Honda! More