
Lia Honda Albany
Albany, NY
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"Quick and easy!" Our recent lease was the easiest one we've ever had and we've leased about 5 cars! Rob helped us do everything online and then all we had to do was sh Our recent lease was the easiest one we've ever had and we've leased about 5 cars! Rob helped us do everything online and then all we had to do was show up, sign the papers and we were on our way. Truly one of the best people to deal with at the dealership. He was kind, personable and patient. More
Great Experience Yet Again This is my second time purchasing here! Again, it was a great experience! Matt Miller is knowledgeable, friendly and an absolute pleasure! He went abo This is my second time purchasing here! Again, it was a great experience! Matt Miller is knowledgeable, friendly and an absolute pleasure! He went above and beyond to ensure that I found what I was looking for, and did so in a “no-pressure” manner. I can’t thank him enough for the very pleasant car buying experience! More
Great Customer Service From Matt M.! Matt made my 2016 Jeep Cherokee purchase the best Ive ever had with a dealership! He was able to answer all my questions about the vehicle and the buy Matt made my 2016 Jeep Cherokee purchase the best Ive ever had with a dealership! He was able to answer all my questions about the vehicle and the buying process through Lia so that I was well aware of what to expect with the trade- in of my old car and all the new features offered in the new SUV. Not only did Matt make the entire buying experience hassle free, he also followed up with me a week after my purchase to make sure I was enjoying my new car. More
Very nice experiance This is the third car Rob has helped us with, he is always very courteous and helpful, he goes out of his way to satisfy us, he is one of the reasons This is the third car Rob has helped us with, he is always very courteous and helpful, he goes out of his way to satisfy us, he is one of the reasons we keep coming back to Lia. More
First time leasing made easy! Rob is very helpful, accommodating and knowledgeable! He worked with us very closely to help me through my first car lease! He is also super friendly Rob is very helpful, accommodating and knowledgeable! He worked with us very closely to help me through my first car lease! He is also super friendly and personable! I highly recommend if you are interested in purchasing from Lia Honda! More
Happy! We purchased our second car from Rob and we were happy the way he treated us. He was knowledgeable, easy to talk with and willing to negotiate with th We purchased our second car from Rob and we were happy the way he treated us. He was knowledgeable, easy to talk with and willing to negotiate with the end result being our satisfaction! We would recommend Rob to others looking for an easy car buying process. John More
Wonderful buying experience Buying my vehicle was a seamless, stress less process. When I test drive the vehicle, stressed I was there to research, not buy. That was respected, Buying my vehicle was a seamless, stress less process. When I test drive the vehicle, stressed I was there to research, not buy. That was respected, no pressure to buy was put on me. When I decided the vehicle to buy, negotiations were straightforward. The documentation was completed & emailed to me, so I could review it, and forward it to my insurance agent & lender. Everything was in place, so I just went to the dealer, picked up my vehicle and drove away. More
New car buying made easy I was in the market for a new car; an SUV in particular. The Honda CR-V was highly rated so I went to Lia Honda based on good service I had received I was in the market for a new car; an SUV in particular. The Honda CR-V was highly rated so I went to Lia Honda based on good service I had received from another Lia dealership (Hyundai). The sales room was clean and inviting, the receptionist was cheerful and immediately introduced me to Rob Dawes, a Sales Consulant. Rob was very professional, knew the product line very well and easy to talk to. In a short time he knew which model, trim option etc. that would satisfy my needs. The selection was ample and the test drive went well. Although I wasn't determined to buy a car that day, the price for my trade in was more than fair and Rob assured me he could get the paperwork done in short order and I could drive my new car home that day. Like I said, new car buying made easy! More
Honda Pilot Rob was great. We test drove a CRV and Pilot and he was very knowledgeable of the features and explained everything in detail. We had a great experi Rob was great. We test drove a CRV and Pilot and he was very knowledgeable of the features and explained everything in detail. We had a great experience and love our new Vehicle. More
We bought 2 cars here with great sales We came in to look at 2 CRV's that were already sold. Rob took the time to show us what he had in what we were looking for. It was the end of the nigh We came in to look at 2 CRV's that were already sold. Rob took the time to show us what he had in what we were looking for. It was the end of the night for them and just about ready to close and yet no one tried to rush us or pressure sell us. In fact we were leaving with the employees when we left. This is the second car we have purchased from here and would gladly buy from here and Rob again. More