
Lia Honda Albany
Albany, NY
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2108 Honda Accord Lease - Good Experience I had most of my interactions with the Brooke the Internet Sales Specialist. She got me the numbers just as I wanted to see them. The only negative I had most of my interactions with the Brooke the Internet Sales Specialist. She got me the numbers just as I wanted to see them. The only negative I would say was that she took time to get back to me whenever I texted or emailed her. I assumed she was busy. But that is how you loose a customer. Otherwise great! Special mention to Wayne, a very nice, quiet "not all over you like most of car salesmen! Wayne is the ideal sales person because he does not pressure you and he does not give you the impression that if you don't sign he would kill you as some do! So special mention to Wayne. On e more thing, they gave me a fair trade for my car compared to some other dealership that I won't mention where they offered me $4K less or 30% less of the car value! These things count. I always liked Lia Honda of Albany. I buy and service my cars there. I hope that they don't change their approach to customers. People come in as potential customers. Sometimes they don't really know exactly what they want. They may be open. help them get where they want to get without pressure them. They will end up as customers in the end. More
Honda happy First time buying a Honda,. Very impressed with the Odyssey.Rob and Phil helped us out with the choice we made and we couldn't be happier. Rob took th First time buying a Honda,. Very impressed with the Odyssey.Rob and Phil helped us out with the choice we made and we couldn't be happier. Rob took the time to show us how it all works inside the vehicle , very knowledgeable, took his time , explained everything. Phil helped us narrow down which Odyssey we needed and then Rob showed us all that the vehicle had to offer us. Thank you again and we would recommend them to our family and friends. More
Easy leasing experience Ahamed made trading in my old Civic for a new lease a painless experience. He was informative without being pushy, and was patient while I worked out Ahamed made trading in my old Civic for a new lease a painless experience. He was informative without being pushy, and was patient while I worked out some issues with my trade. Would absolutely work with again & recommend! More
Best ever Christian from Lia Honda of Albany was excellent! Best experience yet!! Jennifer Foss was excellent and very informative! I'm telling everyone I know Christian from Lia Honda of Albany was excellent! Best experience yet!! Jennifer Foss was excellent and very informative! I'm telling everyone I know to go to Lis Honda of Albany!! More
Consistent, professional, thorough We have been buying cars with LIA , with Phil Singh and now Phil and Jason Cross and we have always been treated with the best service experience. Th We have been buying cars with LIA , with Phil Singh and now Phil and Jason Cross and we have always been treated with the best service experience. They are both consummate salespeople who are patient, and never hard selling. They value relationship building and it us our pleasure to work with them More
Excellent Experience I'm very satisfied with the purchase of my Honda Civic. Christian was knowledgeable, genuine and honest. I really appreciated his dedication to custo I'm very satisfied with the purchase of my Honda Civic. Christian was knowledgeable, genuine and honest. I really appreciated his dedication to customer satisfaction. More
A cold but pleasant day I just want to thank David and Jason for being so down to earth and helpful in my purchase today. They were on top of everything, funny and honest. Ja I just want to thank David and Jason for being so down to earth and helpful in my purchase today. They were on top of everything, funny and honest. Jason really helped me with everything on the car and I just can’t give enough positive feedback here. This is where to go ask for the friendly guy running around and the smiling talk one (Jason and David) More
Straightforward Was able to get an honest review of available used CRVs and their price. The sales team was very nice and informative. There was a bit of a wait whe Was able to get an honest review of available used CRVs and their price. The sales team was very nice and informative. There was a bit of a wait when getting paperwork together because of having several customers being served. But they were accommodating and got me out as soon as possible. More
Was great dealing with Rob and Lia Honda My wife and I recently leased a 2018 Honda Fit from Lia Honda and we highly recommend them and their salesman, Rob Dawes. Being the first time we have My wife and I recently leased a 2018 Honda Fit from Lia Honda and we highly recommend them and their salesman, Rob Dawes. Being the first time we have leased a vehicle, we had a lot of questions and Rob was courteous and patient and took a lot of time explaining everything to us, for which we were very grateful. I’ve purchased a lot of cars and dealing with Rob was by far the best, hassle free experience I’ve had. We couldn’t recommend him more. More
Great overall experience when getting the Honda crv I went to find a new car and the overall experience I had with Chris on the test drive and the overall purchasing process was simple and easy. Great j I went to find a new car and the overall experience I had with Chris on the test drive and the overall purchasing process was simple and easy. Great job from Chris and the teams at Lia Honda thank you for a great experience More