Lia Honda Albany

THANK YOU KASEY!! I wanted to recognize all the work done behind the scenes in order to make customers happy at Lia....before even setting foot in the dealership, I was I wanted to recognize all the work done behind the scenes in order to make customers happy at Lia....before even setting foot in the dealership, I was in contact with Kasey in internet sales. I had an idea of what I wanted but still not knowing where to start.....she provided me with all the vehicle information for those in my price range and interest. When introduced at the dealership, she was so nice- patient and genuine. I had originally chosen a different (color) vehicle to purchase but later that evening had second thoughts and when I contacted Kasey about another vehicle I saw online, she quickly tracked it down for me and it was available to see/ drive (and purchase!!!) on my next visit a few days later! I cannot explain all the work that goes into making the car buying process so seamless at this dealership. Thank you again Kasey! More

Inviting, personal, and best experience ever! Rob was able to make my first time buying a car memorable and enjoyable! Rob was very down to earth and eager to make me happy! The staff was very fri Rob was able to make my first time buying a car memorable and enjoyable! Rob was very down to earth and eager to make me happy! The staff was very friendly and personable when searching for a car that was the right fit. Lia Honda and Rob was able to make the deal an easy process rather than spending hours in the dealership, which is always a plus. He will always be handling my future car purchases from now on!! More

BEST SALE GUY AT LIA HONDA CHRIS..HIGHLY RECOMMENDED IF U LOOKING TO PURCHASE A CAR FROM LIA HONDA CHRIS IS THE THE GUY U WANT TO WORK WITH....I GIVE CHRIS A 5 STAR BECAUSE HE MADE MY PURCHASE VERY EASY IF U LOOKING TO PURCHASE A CAR FROM LIA HONDA CHRIS IS THE THE GUY U WANT TO WORK WITH....I GIVE CHRIS A 5 STAR BECAUSE HE MADE MY PURCHASE VERY EASY WAS VERY PROMPT WITH ALL MY QUESTION AND VERY KNOWLEDGEABLE ABOUT CARS...CHRIS IS THE FIRST SALE GUY I WORK WITH THERE THAT FOLLOW UP WITH MY PURCHASE AND CARE ABOUT MY CONCERNS...ALSO VERY FRIENDLY HIGHLY RECOMMENDED. ........... I GIVE THE DEALERSHIP A 2 STAR BECAUSE THE SALES MANAGER WANTED ME TO PICK UP THE VEHICLE THE SAME DAY OR I WAS TOLD THEY WILL PUT THE VEHICLE BACK ON THE LOT FOR SALE IF I DONT PICK IT UP THE SAME DAY..WHICH WAS VERY INCONVIENCE FOR ME I HAD TO WORK THAT DAY BUT THE SALES MANAGER DONT CARE.........2013 HONDA CRV....3/1/2018 I PURCHASE THIS VEHICLE.. .....VERY UNPROFESSIONAL SALES MANAGER.... I DO HOPE THE OWNER OR THE GM READ THIS.. More

Easy Lease Bill was professional, and able to answer every question. Came with an Ad of what we wanted to lease, and there were no hidden gimmicks. Bill was professional, and able to answer every question. Came with an Ad of what we wanted to lease, and there were no hidden gimmicks. More

Couldn’t ask for better! Rob made my first car buying experience painless and enjoyable. The staff at Lia Honda were also very friendly and knowledgeable. Thank you so much fo Rob made my first car buying experience painless and enjoyable. The staff at Lia Honda were also very friendly and knowledgeable. Thank you so much for a great experience. I highly recommend going to see Rob at Lia Honda! More

Great Deal Lia Honda made it easy for us to do the deal without spending countless hours in the dealership. Brooke handled a great deal of the communications bac Lia Honda made it easy for us to do the deal without spending countless hours in the dealership. Brooke handled a great deal of the communications back and forth to get the deal we were most comfortable with and Jason made sure that the car and all the paperwork was ready for us to sign and drive. We have very busy schedules with work, the kids and fitness and Brooke, Jason and Lia Honda were able to get us out of there with time to spare. Thank You for the wonderful job. Thank You TK More

Great overall experience Rob came out and met us when we first pulled in and was extremely helpful and not pushy at all. He gave us several recommendations. We actually ended Rob came out and met us when we first pulled in and was extremely helpful and not pushy at all. He gave us several recommendations. We actually ended up buying a car at our first stop. Rob got us our best deal and explained every aspect of the car thoroughly. My son is 16 and we will definitely be back . More

A new car every decade I was somewhat apprehensive buying my first new car since 2007. Yet the Lia experience led by the salesperson, Jason Cross, far exceeded my expectatio I was somewhat apprehensive buying my first new car since 2007. Yet the Lia experience led by the salesperson, Jason Cross, far exceeded my expectations. Jason was totally low pressure yet accommodating particularly as I had to bring my mother to see how she would access the vehicles. Jason was very informative offering me the right car at the right price and simplifying the process. He also gave me a lengthy tutorial an absolute must given the technology today. In short, I highly recommend Lia and Jason Cross. More

Outstanding service From the start of negotiations on the lease is the 2018 CRV Chris was wonderful. No pushy sales no pressure he listened to us. Chris went above and be From the start of negotiations on the lease is the 2018 CRV Chris was wonderful. No pushy sales no pressure he listened to us. Chris went above and beyond dealing with a difficult insurance company and staying quite late after closing to make sure we were completely satisfied. More

New car Grant was able to help me with all my needs a and questions about the civic and accord, the two cars I was looking at. He also got me the best possib Grant was able to help me with all my needs a and questions about the civic and accord, the two cars I was looking at. He also got me the best possible price for my vehicle. More