Lia Honda Albany

Excellent Customer Service From start to finish, the people at Lia Honda of Albany were very helpful, honest and timely throughout the entire process of purchasing my new car. T From start to finish, the people at Lia Honda of Albany were very helpful, honest and timely throughout the entire process of purchasing my new car. The sales associate that I worked with, Chris Favreau, was excellent in guiding me through the process. He was knowledgeable and professional. He answered every question I had with an honest response and showed me everything I needed to know. I would highly reccomend anyone to come in and see what Chris could do for them. When it came to dealing with the financing for my new car, Jennifer was extremely helpful and went above and beyond to get me into my new car. More

Chris was awesome! We love our new Honda Accord EX-L and had a great experience shopping for it at Lia Honda. We worked with Chris who was the ultimate professional. He We love our new Honda Accord EX-L and had a great experience shopping for it at Lia Honda. We worked with Chris who was the ultimate professional. He was extremely patient with all our questions, and explained everything thoroughly and accurately. We truly feel that he listened to what was important to us and got us the best fit for our needs at a great price. Before we left with our new car Chris reviewed the features and ensured we knew how to use them. Buying a new car can be stressful but it was truly a pleasure working with Chris and the rest of the team at Lia. If you are looking for a new car be sure to see Chris at Lia Honda! More

Go and see Grant at Lia Honda My experience at Lia Honda began late on a Sunday where Grant stayed past hours to make sure I was getting a good deal AND that I was comfortable with My experience at Lia Honda began late on a Sunday where Grant stayed past hours to make sure I was getting a good deal AND that I was comfortable with it. I was given a great deal upfront—no wasting time dickering back and forth. Grant and the staff are top notch when it comes to customer service and treating their customers with respect—all the way until delivery and even after the purchase was over. More

Quick and easy positive experience! We came in looking for a new car to replace one we had for over 15 years. We had an idea of two cars that we liked, but weren't sure which way to go. We came in looking for a new car to replace one we had for over 15 years. We had an idea of two cars that we liked, but weren't sure which way to go. Bill greeted us with a smile and was calm and easy to talk to. He answered all of our questions and helped us figure out which car was best for us. We negotiated the deal, and again, Bill was easy going and easy to work with. Once we had a deal we liked he got everything set and we drove away in our brand new car just a few hours later! Couldn't have been easier or smoother. We will be back! More

grant and all staff were great Walked in using their internet pricing knowing what i was going to pay for the car. My salesperson Grant little was very helpful and pulled up three Walked in using their internet pricing knowing what i was going to pay for the car. My salesperson Grant little was very helpful and pulled up three different color crvs for us to look at. All we had to do was work on the trade and we got a fair deal. Delievery went smoothly and Grant was able to answer all of my questions. Would definitely recommend this dealer and salesman Grant little. More

Very smooth transaction I went to Lia Honda looking for a lightly used car in place of my decade-old (formerly new) car. Admittedly, I did a little research ahead of time and I went to Lia Honda looking for a lightly used car in place of my decade-old (formerly new) car. Admittedly, I did a little research ahead of time and had a pretty good idea of what I was looking for, but I was able to go from test drive to driving it home all in the same day. The salesman was very personable and didn’t pressure me at all during the transaction. He made it very easy to narrow down my choices and find something in my price range, as well as review the histories to find the best quality pre-owned vehicle that I could. Communication was good, and the process was hassle-free from start to finish. Very pleased with my experience, and my new-to-me Civic! More

Most helpful and positive experience We went in after feeling very rushed through many other dealerships with few options. At Lia Honda we were shown an entire list of all used cars and w We went in after feeling very rushed through many other dealerships with few options. At Lia Honda we were shown an entire list of all used cars and were much more comfortable knowing we were getting to choose from options not just what the sales man thinks is best. Grant Little was amazing. So personable, down to earth, and helpful. He made sure we understood exactly what was happening each step of the way so we didn't feel like we weren't in control of the situation. Absolutely the best car buying experience is at Lia Honda!! Also a shout out to Jennifer Foss who bent over backwards around our crazy work schedules to make sure that we were able to get into the car by the very next evening. Oh, and the ONLY defect on the car was a dent near the back fender. By the next day when I picked it up they even pulled that out to the point where you can barely tell it was there. More

Love our new car! Bill and the Honda dealership was great to work with, left with what we wanted and they made it happen for us! Will continue to use them for our serv Bill and the Honda dealership was great to work with, left with what we wanted and they made it happen for us! Will continue to use them for our service. More

Great experience Bill was very friendly and extremely helpful. Nick was also great to work with. They both went above and beyond to get my wife and I in the car we wa Bill was very friendly and extremely helpful. Nick was also great to work with. They both went above and beyond to get my wife and I in the car we wanted. Lia is a family atmosphere. More

Great experience above and beyond! Chris Favreau did a fantastic job! He met me at the door and the whole buying of the car was relaxed with no pressure. He was more than willing to me Chris Favreau did a fantastic job! He met me at the door and the whole buying of the car was relaxed with no pressure. He was more than willing to meet me on his day off or come back close to 8:00 pm to accommodate my schedule. Great experience and I would recommend buying a car with chris favreau at lia Honda of Albany. More