Lia Honda Albany

Great overall experience Rob came out and met us when we first pulled in and was extremely helpful and not pushy at all. He gave us several recommendations. We actually ended Rob came out and met us when we first pulled in and was extremely helpful and not pushy at all. He gave us several recommendations. We actually ended up buying a car at our first stop. Rob got us our best deal and explained every aspect of the car thoroughly. My son is 16 and we will definitely be back . More

A new car every decade I was somewhat apprehensive buying my first new car since 2007. Yet the Lia experience led by the salesperson, Jason Cross, far exceeded my expectatio I was somewhat apprehensive buying my first new car since 2007. Yet the Lia experience led by the salesperson, Jason Cross, far exceeded my expectations. Jason was totally low pressure yet accommodating particularly as I had to bring my mother to see how she would access the vehicles. Jason was very informative offering me the right car at the right price and simplifying the process. He also gave me a lengthy tutorial an absolute must given the technology today. In short, I highly recommend Lia and Jason Cross. More

Outstanding service From the start of negotiations on the lease is the 2018 CRV Chris was wonderful. No pushy sales no pressure he listened to us. Chris went above and be From the start of negotiations on the lease is the 2018 CRV Chris was wonderful. No pushy sales no pressure he listened to us. Chris went above and beyond dealing with a difficult insurance company and staying quite late after closing to make sure we were completely satisfied. More

New car Grant was able to help me with all my needs a and questions about the civic and accord, the two cars I was looking at. He also got me the best possib Grant was able to help me with all my needs a and questions about the civic and accord, the two cars I was looking at. He also got me the best possible price for my vehicle. More

Excellent Customer Service From start to finish, the people at Lia Honda of Albany were very helpful, honest and timely throughout the entire process of purchasing my new car. T From start to finish, the people at Lia Honda of Albany were very helpful, honest and timely throughout the entire process of purchasing my new car. The sales associate that I worked with, Chris Favreau, was excellent in guiding me through the process. He was knowledgeable and professional. He answered every question I had with an honest response and showed me everything I needed to know. I would highly reccomend anyone to come in and see what Chris could do for them. When it came to dealing with the financing for my new car, Jennifer was extremely helpful and went above and beyond to get me into my new car. More

Chris was awesome! We love our new Honda Accord EX-L and had a great experience shopping for it at Lia Honda. We worked with Chris who was the ultimate professional. He We love our new Honda Accord EX-L and had a great experience shopping for it at Lia Honda. We worked with Chris who was the ultimate professional. He was extremely patient with all our questions, and explained everything thoroughly and accurately. We truly feel that he listened to what was important to us and got us the best fit for our needs at a great price. Before we left with our new car Chris reviewed the features and ensured we knew how to use them. Buying a new car can be stressful but it was truly a pleasure working with Chris and the rest of the team at Lia. If you are looking for a new car be sure to see Chris at Lia Honda! More

Go and see Grant at Lia Honda My experience at Lia Honda began late on a Sunday where Grant stayed past hours to make sure I was getting a good deal AND that I was comfortable with My experience at Lia Honda began late on a Sunday where Grant stayed past hours to make sure I was getting a good deal AND that I was comfortable with it. I was given a great deal upfront—no wasting time dickering back and forth. Grant and the staff are top notch when it comes to customer service and treating their customers with respect—all the way until delivery and even after the purchase was over. More

Quick and easy positive experience! We came in looking for a new car to replace one we had for over 15 years. We had an idea of two cars that we liked, but weren't sure which way to go. We came in looking for a new car to replace one we had for over 15 years. We had an idea of two cars that we liked, but weren't sure which way to go. Bill greeted us with a smile and was calm and easy to talk to. He answered all of our questions and helped us figure out which car was best for us. We negotiated the deal, and again, Bill was easy going and easy to work with. Once we had a deal we liked he got everything set and we drove away in our brand new car just a few hours later! Couldn't have been easier or smoother. We will be back! More

grant and all staff were great Walked in using their internet pricing knowing what i was going to pay for the car. My salesperson Grant little was very helpful and pulled up three Walked in using their internet pricing knowing what i was going to pay for the car. My salesperson Grant little was very helpful and pulled up three different color crvs for us to look at. All we had to do was work on the trade and we got a fair deal. Delievery went smoothly and Grant was able to answer all of my questions. Would definitely recommend this dealer and salesman Grant little. More

Very smooth transaction I went to Lia Honda looking for a lightly used car in place of my decade-old (formerly new) car. Admittedly, I did a little research ahead of time and I went to Lia Honda looking for a lightly used car in place of my decade-old (formerly new) car. Admittedly, I did a little research ahead of time and had a pretty good idea of what I was looking for, but I was able to go from test drive to driving it home all in the same day. The salesman was very personable and didn’t pressure me at all during the transaction. He made it very easy to narrow down my choices and find something in my price range, as well as review the histories to find the best quality pre-owned vehicle that I could. Communication was good, and the process was hassle-free from start to finish. Very pleased with my experience, and my new-to-me Civic! More