Lia Honda Albany

Easygoing and fast process all together! Both visits were at evening hours, I was greeted by Ahamed and Brooke, and my salesman was Ahamed. Really friendly guy and looks like he knows what he Both visits were at evening hours, I was greeted by Ahamed and Brooke, and my salesman was Ahamed. Really friendly guy and looks like he knows what he's doing. Went in to see the car and check itnout and 5 days later everything was ready for me to go on my new car! More

2017 crv Bill did an amazing job of finding me exactly what i wanted and getting my husband in and out of the dealership quickly. Definitely go see bill if you Bill did an amazing job of finding me exactly what i wanted and getting my husband in and out of the dealership quickly. Definitely go see bill if your looking for a new car! More

Smooth and Easy I walked into Lia Honda of Albany to get a new car for my son. We were trading in a 2007 BMW. I knew where I needed to be payment wise and the transac I walked into Lia Honda of Albany to get a new car for my son. We were trading in a 2007 BMW. I knew where I needed to be payment wise and the transaction was simple and easy! Not a lot of back and forth which I appreciated. Rob was very friendly and extremely thorough. The communication was smooth and the transaction was easy. The deal was more than fair! I will definitely buy another car from Lia Honda of Albany. As a matter of fact, I am going to be buying a CRV for my daughter in February. More

Horrible service and communication I have used this dealership for about 2 years to get my Honda serviced. Up until this visit things had been great. My car would not run right last wee I have used this dealership for about 2 years to get my Honda serviced. Up until this visit things had been great. My car would not run right last week so I had it towed in for service under my warranty. First day I dropped the car I received 3 phone calls about it. Next day I had to call the end of the day. Third day, Friday, I called at 4:30 as I had heard nothing (going on day 3). I was put to the service reps VM. At 5pm with no call I called back only to be told that rep was not in today. Well then why the xxxx was I just dumped to his VM?? I called back and spoke to John Kelty, the Service Manager, whom was up to speed on the car and gave me an update. They had now had it 3 days and were no closer to finding the issue so he was putting his foreman on it on Monday. Monday I got a phone call or two that they were working on it. Tuesday nothing again. I call and the service advisor is off so I asked for John again. He called me back and said someone was supposed to call me..... He told me what they found just that afternoon and what they were going to do to get the part and fix it. Yesterday the Service rep called me twice to tell me they had approval and part was local and later called to say its back together and running good. They were going to test it. I told him I couldn't get in until tomorrow (today) to pick it up. He said he would let me know. Crickets..... I guess in the end, all dealerships just suck and it takes time for the underbelly to actually come out. This will be the first and last Honda I ever own and I may have to find somewhere else to service it in the mean time. More

Quick and Sweet! Ahamed was truly a pleasure to talk with! This was my very first new vehicle fresh off the dealership, so I was a little nervous but Ahamed was very c Ahamed was truly a pleasure to talk with! This was my very first new vehicle fresh off the dealership, so I was a little nervous but Ahamed was very cheerful and gave me the best deal possible. Truly appreciative of his hard work and the good business we did with the dealership of Lia Honda. More

Hassle-free Experience From Beginning to End Ahamed was right there to assist us the moment we walked in the door at Lia Honda; he was extremely helpful in answering any questions we had, helped Ahamed was right there to assist us the moment we walked in the door at Lia Honda; he was extremely helpful in answering any questions we had, helped us choose the vehicle that suited our needs, and was there right up until we drove off the lot, confident in the knowledge that everything was taken care of with our new car. More

Used 2015 Honda CRV My experience with buying this vehicle may have been the nicest I’ve ever had ! The dealership was fair and honest, but the best part of my experience My experience with buying this vehicle may have been the nicest I’ve ever had ! The dealership was fair and honest, but the best part of my experience was dealing with our salesman, Jason Cross. He was forthright and friendly and in constant contact with me if I had a question or concern. He was tremendous, from our initial meeting right through to delivery!! More

Friendly, Knowledgable, No Pressure While waiting as my car was being serviced at Lia Honda, I spotted a salesman that I thought might be able to answer some questions I had about newer While waiting as my car was being serviced at Lia Honda, I spotted a salesman that I thought might be able to answer some questions I had about newer models. Jason answered all my inquiries, grabbed a tape measurer from the shop so I could measure the actual length and width of cargo space, informed me of other pertinent information that I did not think to ask, and offered a great deal on a new car when I was inquired about pricing, all without any pressure! Friendly, very knowledgeable, and no pressure! Jason went above and beyond with regard to his time and attention to help get me into my new vehicle quickly. Highly recommended! Thanks Jason! More

No pressure and got a great deal! Jason was a pleasure to work with. He was very knowledgeable about the vehicles features along with Honda in general. If you are looking for a new o Jason was a pleasure to work with. He was very knowledgeable about the vehicles features along with Honda in general. If you are looking for a new or used honda, or even a different make or model used vehicle, Jason Cross and Lia Honda Albany is a great choice! More

The Downfall of Evan My lease was going to be up in April 2018 and I had received a phone call about the sale that was going on, on 12/9. When I came into Lia Honda lookin My lease was going to be up in April 2018 and I had received a phone call about the sale that was going on, on 12/9. When I came into Lia Honda looking to lease a new car, the deal didn't go as smoothly as planned but Jay came through and definitely saved my day! The sales man we were working with before hand, gave up on us, literally tore up our paperwork, and left. Jay thankfully picked up where he left off, put all the confusing pieces of the deal back together, and I was able to drive off the lot in a brand new 2018 Honda Civic Sedan! So thank you so much; Jay, LeeAnn, Phil and of course Mr. Michael Foote for my day at Honda a successful one! More