Lia Honda Albany

Great experience, with great mix of insight &space to decide Great buying experience! We went into Lia thinking we would just browse as our car had just died. Ended up seeing a few diff Trim level Pilots and fe Great buying experience! We went into Lia thinking we would just browse as our car had just died. Ended up seeing a few diff Trim level Pilots and fell in love. The overall enoivrment was calm, no pressure and very "buyer centric". We had the pleasure of working with Jay Birnbaum who was AWESOME! Jay had all the answers but also gave us the needed space to make the decision on our time. Throughout the processes we never felt pressured in anyway. He helped with everything from the car to getting everything in order for the finance ppl, I would say Jay was the highlight of our Lia experience!!! If you are going into Lia make sure to talk to Jay :) All that said everyone we delt with there was great! More

Thorough professional and no pressure Manny and Fred worked diligently to get us in the vehicle we wanted with a more than fair price for our trade. First time there but not our last Manny and Fred worked diligently to get us in the vehicle we wanted with a more than fair price for our trade. First time there but not our last More

Awesome service Everything went really well...no pressure and staff was great! They are very knowledgeable with their vehicles! I feel like I got a good deal there Everything went really well...no pressure and staff was great! They are very knowledgeable with their vehicles! I feel like I got a good deal there with respect to my desired price and trade in. More

Great experience. Quick, informative, and very helpful! I was very happy with my purchase at Lia Honda this week. I despise buying cars, and I have to admit that this was a relatively simple process. Jaso I was very happy with my purchase at Lia Honda this week. I despise buying cars, and I have to admit that this was a relatively simple process. Jason Cross was my guy in this purchase, and he seemed to be someone who would do anything he can for his customers (including running behind the car pretending to be a vehicle to show the safety features). He was very knowledgeable on the car that I ultimately bought, and even owned one of them. I was pleased with his laid back attitude, as I find most salesmen to be pushy and aggressive. I was also assisted by Jeff Russell who was super helpful and professional. Great purchase, and I will consider them in the future when we need our next car. More

Will go the extra mile to make you happy. Were very dedicated to meeting my specificat ions for a new van. Worked fast to deliver the vehicle I wanted even though it not in state. Have bought Were very dedicated to meeting my specificat ions for a new van. Worked fast to deliver the vehicle I wanted even though it not in state. Have bought 6 new vehicles from Lia over a decade (and still have all of them). More

Smooth and very enjoyable My experience was great, I was able to test drive multiple vehicles without any pressure. When It came time to make a decision on a car and talk price My experience was great, I was able to test drive multiple vehicles without any pressure. When It came time to make a decision on a car and talk price, the team at Lia was willing to work with my needs. Manny was very helpful and attentive to my requests both in person and through phone conversations. More

Perfect experience buying first new car! As a new driver I needed a safe, reliable and affordable car and as someone concerned with aesthetics I needed a car that suits my personality and sty As a new driver I needed a safe, reliable and affordable car and as someone concerned with aesthetics I needed a car that suits my personality and style. I found everything and much more than I expected when I visited Lia Honda in Albany. With the help of Christian and Fred I purchased a 2017 Honda HR-V EX and I couldn't be more satisfied with the outcome. I got a great car at a great price and experienced the type of customer service every business should strive for. They worked with me on financing (beating my bank's rate), provided info about a trusted insurance provider, got me a car in the color I wanted in a really quick turn around, and followed up professionally and timely with all my inquiries prior to closing the sale. When I drove my new car out of the dealership I felt awesome about the entire experience. Christian and Fred took all the stress out of buying a car! More

I got all my questions answered. I was given detailed information and a chance to check the cars out which made it easier for me to pick out the perfect car. I was given detailed information and a chance to check the cars out which made it easier for me to pick out the perfect car. More

Quick and easy with no hassle. Jason was very friendly and more importantly knowledgeable about the cars he sold. He was not pushy and willing to work with you on every facet of of Jason was very friendly and more importantly knowledgeable about the cars he sold. He was not pushy and willing to work with you on every facet of of the experience. If you go to Lia Honda, see Jason Cross. More

No back and forth games. We got right to the bottomline. This is my fifth vehicle leased from Lia. I never feel pressured. My last 4 vehicles were Civics but this time I went for the small SUV crossover HR This is my fifth vehicle leased from Lia. I never feel pressured. My last 4 vehicles were Civics but this time I went for the small SUV crossover HRV. We worked out the deal and I was on my way. I love my new vehicle. The service department also has a great team. Very friendly and professional. More