
Lia Honda Albany
Albany, NY
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Purchased our second Honda in less than 2 months Jay stayed with us way passed closing time, reviewing docs item by item. Jay is the most experienced and dedicated sales professional we have had in Jay stayed with us way passed closing time, reviewing docs item by item. Jay is the most experienced and dedicated sales professional we have had in many years. We appropriate his courtesy and honesty. Finance team was extremely cooperative and worked to setup finance to meet our goals. A big Thank you to Jay and team. More
Leasing vehicle convenience This is my fourth leased vehicle from Lia Honda of Albany. Our salesman Rob D. made the entire process quick, convenient and we are totally satisfied. This is my fourth leased vehicle from Lia Honda of Albany. Our salesman Rob D. made the entire process quick, convenient and we are totally satisfied. We will always lease with Rob from Lia Honda Albany!! More
Another satisfied customer It's been a few years since my wife and I have had to buy a replacement car. We have NEVER had an experience doing so than with Lia Honda, and to be s It's been a few years since my wife and I have had to buy a replacement car. We have NEVER had an experience doing so than with Lia Honda, and to be specific with Rob Dawes. To go from walking into the dealership, telling Rob what we needed, watching him work his magic, making a deal and taking the car home in the same afternoon was just a delight. Rob came over as someone with vast knowledge of how to communicate one on one with a customer. It was like he knew me for years and made a package to my specific needs. I'm sure other reps at Lia Honda are just as talented, but for my money, Ron won't steer you wrong, More
Rob Dawes- Consummate Professional Last week we met Rob Dawes- my adult daughter had invited me to tag along with her looking for cars. We had been working with the Online Service Prof Last week we met Rob Dawes- my adult daughter had invited me to tag along with her looking for cars. We had been working with the Online Service Professional, but she was off when we visited. She had done a great job informing us about the cars and deals. Rob made the deal happen- working with my daughter, putting the deal together for the car she wanted- A CR-V EXL. I was so impressed by Rob and the Lia team we came back this week and took home another CR-V! Knowledgeable, patient and respectful and in all ways the consummate professional- that is Rob Dawes. Doug G. More
Highly recommend Lia Honda Albany & Rob Dawes Sales/ Rob Dawes- very knowledgable, friendly, helpful and not pushy. It was a pleasure doing business with him! Used car Inventory is excellent and Sales/ Rob Dawes- very knowledgable, friendly, helpful and not pushy. It was a pleasure doing business with him! Used car Inventory is excellent and prices better than other Honda dealers. Next Honda purchase will be at Lia. More
Fast and Easy Fair price Just bought a new CRV and our salesman Rob Dawes was most helpful and great to work with,I would recommend him and Lia Honda. Rob helped me make the r Just bought a new CRV and our salesman Rob Dawes was most helpful and great to work with,I would recommend him and Lia Honda. Rob helped me make the right decision on the right model for us. More
Great purchase experience Because I had worked with Rob before, I returned to Lia Honda when I needed to purchase another vehicle. He was extremely helpful and patient - two t Because I had worked with Rob before, I returned to Lia Honda when I needed to purchase another vehicle. He was extremely helpful and patient - two traits that helped me make calmly choose the car I wanted. I would recommend Rob to anyone looking to buy without the nuisance that car dealers often make buyers go through. Rob, GOOD JOB! More
fast easy and painless my experience in buying a new CRV , was great due to the salesman, Rob Dawes, no push or shove from him at all, everything was fast and easy due to h my experience in buying a new CRV , was great due to the salesman, Rob Dawes, no push or shove from him at all, everything was fast and easy due to his experience .I can say that the total time I spent with him was less than one and a half hours. thank you Rob!!!! More
RIP OFF!! The service dept. is a total rip off. My window would not go up so I took my car there. They charged me $379 for a $91 part and $367 for 2 hours of The service dept. is a total rip off. My window would not go up so I took my car there. They charged me $379 for a $91 part and $367 for 2 hours of labor. Please don't make the same mistake as I did. Will never go there again and will tell everyone I know about this horrible experience!!!! More
Amazing service Rob was so helpful when I went in to buy my new used car from Lia. He answered every question honestly and thoroughly and worked with me to buy a car Rob was so helpful when I went in to buy my new used car from Lia. He answered every question honestly and thoroughly and worked with me to buy a car in the price range I could afford. He made sure the car was right for me. Thank you so much for such great service, I'm loving my Honda! More