Lia Honda Albany

New Car Buyers Had an outstanding experience shopping for a crossover Suv. Rob Dawes and the other salespeople were excellent throughout the process and patinetly an Had an outstanding experience shopping for a crossover Suv. Rob Dawes and the other salespeople were excellent throughout the process and patinetly and kindly helped us compare and test drive the different year models. We felt completely comfortable and were able to make the best choice for us, a 2016 Honda crv. I would definitely recommend this dealership to others based on the great service, price, and product quality. More

Rob Dawes - a FANTASTIC professional Rob Dawes made the purchase experience of my new Pilot the best car purchase experience I've had. Extremely knowledgable and just as accommodating wi Rob Dawes made the purchase experience of my new Pilot the best car purchase experience I've had. Extremely knowledgable and just as accommodating with the entire process. Helpful and quick with everything. It was busy when I was at the dealership, but Rob handled multiple tasks with grace and high-value customer service. Could not have been happier than working with Rob. More

Rob Dawes - Trustworthy approach made purchase a pleasure As President of a credit union who has been in lending for almost 30 years and has dealt with hundreds of auto sales people and heard countless horror As President of a credit union who has been in lending for almost 30 years and has dealt with hundreds of auto sales people and heard countless horror stories about bad car buying experiences, I can say without reservation that Rob Dawes is a professional who goes out of his way to be sure his customer has a pleasurable car buying experience. His honesty, knowledge and willingness to listen were a breath of fresh air in what could have been a nerve-racking experience. Instead of tension and game playing negotiating tactics, my wife and I were thrilled to enjoy a smooth no nonsense transaction that resulted in us driving away in a 2014 Honda Hybrid with low miles and a price well under book value. You can bet I'll be informing my credit union members about Rob and Lia Honda (no, I won't accept any referral rewards), and I have already raved to my extended family about our sales person who was both effective and efficient. We'll be back for our next purchase. As a side note, I am not related to Mr. Dawes (or anybody at Lia) nor had I ever met Mr. Dawes before we entered Lia Honda. More

Greatest experience I could've had! This was my first time looking to get a car of my own. Rob Dawes was there to help me throughout the entire process. I was nervous going into this it This was my first time looking to get a car of my own. Rob Dawes was there to help me throughout the entire process. I was nervous going into this it but I immediately felt comfortable working with him. Rob explained everything as clearly as could be while helping me decide whether financing or leasing would be the best option for me. He was extremely professional but we were also having a good time laughing which really calmed my nerves. I walked out of there after the contract to finance a 2016 Honda Fit and I absolutely LOVE it! More

Purchased our second Honda in less than 2 months Jay stayed with us way passed closing time, reviewing docs item by item. Jay is the most experienced and dedicated sales professional we have had in Jay stayed with us way passed closing time, reviewing docs item by item. Jay is the most experienced and dedicated sales professional we have had in many years. We appropriate his courtesy and honesty. Finance team was extremely cooperative and worked to setup finance to meet our goals. A big Thank you to Jay and team. More

Leasing vehicle convenience This is my fourth leased vehicle from Lia Honda of Albany. Our salesman Rob D. made the entire process quick, convenient and we are totally satisfied. This is my fourth leased vehicle from Lia Honda of Albany. Our salesman Rob D. made the entire process quick, convenient and we are totally satisfied. We will always lease with Rob from Lia Honda Albany!! More

Another satisfied customer It's been a few years since my wife and I have had to buy a replacement car. We have NEVER had an experience doing so than with Lia Honda, and to be s It's been a few years since my wife and I have had to buy a replacement car. We have NEVER had an experience doing so than with Lia Honda, and to be specific with Rob Dawes. To go from walking into the dealership, telling Rob what we needed, watching him work his magic, making a deal and taking the car home in the same afternoon was just a delight. Rob came over as someone with vast knowledge of how to communicate one on one with a customer. It was like he knew me for years and made a package to my specific needs. I'm sure other reps at Lia Honda are just as talented, but for my money, Ron won't steer you wrong, More

Rob Dawes- Consummate Professional Last week we met Rob Dawes- my adult daughter had invited me to tag along with her looking for cars. We had been working with the Online Service Prof Last week we met Rob Dawes- my adult daughter had invited me to tag along with her looking for cars. We had been working with the Online Service Professional, but she was off when we visited. She had done a great job informing us about the cars and deals. Rob made the deal happen- working with my daughter, putting the deal together for the car she wanted- A CR-V EXL. I was so impressed by Rob and the Lia team we came back this week and took home another CR-V! Knowledgeable, patient and respectful and in all ways the consummate professional- that is Rob Dawes. Doug G. More

Highly recommend Lia Honda Albany & Rob Dawes Sales/ Rob Dawes- very knowledgable, friendly, helpful and not pushy. It was a pleasure doing business with him! Used car Inventory is excellent and Sales/ Rob Dawes- very knowledgable, friendly, helpful and not pushy. It was a pleasure doing business with him! Used car Inventory is excellent and prices better than other Honda dealers. Next Honda purchase will be at Lia. More

Fast and Easy Fair price Just bought a new CRV and our salesman Rob Dawes was most helpful and great to work with,I would recommend him and Lia Honda. Rob helped me make the r Just bought a new CRV and our salesman Rob Dawes was most helpful and great to work with,I would recommend him and Lia Honda. Rob helped me make the right decision on the right model for us. More