Lia Honda Albany

Very Good Customer Service I purchased a 2014 Honda CRV. Evan was the salesperson and he was very, very nice - he spent a few hours with me showing the car, test driving and ar I purchased a 2014 Honda CRV. Evan was the salesperson and he was very, very nice - he spent a few hours with me showing the car, test driving and arranging so I could take it off the lot that same day. I had to contact Evan a few days later about a minor concern with the car. I emailed the night before and he was in touch with me first thing the next morning. The problem was solved just a few hours later. I also very much liked the business manager Fred. Explained everything in detail and no pressure or pushing in regards to warranties. My average rating for quality of work has nothing to do with the people. Unfortunately, this is the 2nd car I purchased from a Lia dealer (the first being Nissian) that I had to bring back a few days later because the brakes needed work. That's frustrating when you think you won't have to deal with that stuff for awhile because you just purchased the vehicle. I will give credit to the dealerships for fixing the problem right away with no hassle. The service people were as friendly as Evan and Fred. It is just a little concerning that it occurred 2 times in a row at a Lia dealer. However, I have already passed that message to the general manager. More

Excellent Service and Good Deal Can't say enough good things about my leasing experience at Lia Honda in Colonie. Had been in several times test driving a new Honda CRV. Finally de Can't say enough good things about my leasing experience at Lia Honda in Colonie. Had been in several times test driving a new Honda CRV. Finally decided on a Touring model. The dealership did not have the color I wanted but it was there in 2 days. Wayne Balthazar was very helpful even when I came back because I did not understand how Bluetooth worked. Dominic gave me a good deal. Very pleased. More

Great Experience We tried several dealers. Salesman Jay Birnbaum was the best - a pleasure to work with. Very satisfied with our transaction and our new Honda Pilot! We tried several dealers. Salesman Jay Birnbaum was the best - a pleasure to work with. Very satisfied with our transaction and our new Honda Pilot! More

Outstanding!!! Although I was at Lia to have my 2012 CRV serviced, a beautiful dark blue 2016 CRV on display in the showroom caught my eye. Guess what? Thanks to m Although I was at Lia to have my 2012 CRV serviced, a beautiful dark blue 2016 CRV on display in the showroom caught my eye. Guess what? Thanks to my conversation with Dominic and the great trade-in, I drove that wonderful car home the same afternoon. Wayne Balthazard handled the sales with great care and concern. He made the transition and transaction easy and fast. Thank you, Wayne. So glad you are with Lia Honda. More

Great sales experience Bought my first new car with Bill Brundige. He was really great...He didn't hassle or pressure me to get anything I didn't need and helped me to get t Bought my first new car with Bill Brundige. He was really great...He didn't hassle or pressure me to get anything I didn't need and helped me to get the right price for the car I had my heart set on. Super nice guy - and I love my Fit! More

Best car buying experience I've ever had I just purchased a CRV from Lia Honda and I am so pleased with the attention and great deal that I received. Bill Yetto was so informative and patien I just purchased a CRV from Lia Honda and I am so pleased with the attention and great deal that I received. Bill Yetto was so informative and patient with me, answering my million questions and he was so helpful with every step. When I said 'yes' to the deal, I was sure I was getting the best from the best. Thank you, Bill, and Lia Honda for a great experience. More

Excellent Wayne Balthazard did an excellent job with a no nonsense direct approach that I appreciate. He realized that time was important to me and made the pro Wayne Balthazard did an excellent job with a no nonsense direct approach that I appreciate. He realized that time was important to me and made the process very painless. More

Great Service Rob D made our car buying experience super easy. Rob was accommodating and very knowledgeable. We will be buying our next car here for sure! Rob D made our car buying experience super easy. Rob was accommodating and very knowledgeable. We will be buying our next car here for sure! More

Robert dawes Rob was great because he was interested in what I wanted and wanted me to be happy with my Choice. He was exceptional in helping me and informing m Rob was great because he was interested in what I wanted and wanted me to be happy with my Choice. He was exceptional in helping me and informing me about the vehicle and making the deal. I would highly recommend Robert Dawes as a salesperson who does right by his client. More

So happy I can't say enough good things about this dealership, but especially about Jay Birnbaum. He was a delight to work with. He was very patient while I tr I can't say enough good things about this dealership, but especially about Jay Birnbaum. He was a delight to work with. He was very patient while I tried to decide between HRV and CRV, and he was happy to take me out for test drives until I narrowed it down to the CRV. He then walked the lot with me showing me all the color choices so that I wouldn't have to choose from a photo in a book. He went the extra mile explaining the features of the car to me, and walking me through the paperwork to make my new car a reality. I walked in the dealership on Friday morning and drove home in my new car several hours later. Thank you JAY!!! More