
Lia Honda Albany
Albany, NY
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Lease upgrade We worked with Rob before, and continued to appreciate his knowledge and demeanor. He made a complicated process more relaxed, but professional. This We worked with Rob before, and continued to appreciate his knowledge and demeanor. He made a complicated process more relaxed, but professional. This is my fifth vehicle from Lia, and I will continue to give Rob my business. More
Great experience Robert was very helpful. I was somewhat apprehensive about the whole new car buying experience, but he made it so easy. He got me a great deal that I Robert was very helpful. I was somewhat apprehensive about the whole new car buying experience, but he made it so easy. He got me a great deal that I just couldn't refuse. When I picked up the car, he went through all the features and got everything all set up for me. Lia and Robert were wonderful to work with. More
A car buyers experience at Lia Honda I was very pleased with the purchase experience at Lia Honda. The salesman Brendan Shields did not rush me through and took the time to answer all m I was very pleased with the purchase experience at Lia Honda. The salesman Brendan Shields did not rush me through and took the time to answer all my questions. This is my second vehicle purchased at Lia Honda. More
Great Experience Lia Honda is a great place to purchase a vehicle. Andrew Porter was my salesman and it was a pleasure dealing with him -- very knowledgeable, friendl Lia Honda is a great place to purchase a vehicle. Andrew Porter was my salesman and it was a pleasure dealing with him -- very knowledgeable, friendly and efficient. More
Wonderful Service!!! I purchased my very first brand new car today a 2016 Pilot. Rob was wonderful I never felt pressured into getting anything I didn't want. He made su I purchased my very first brand new car today a 2016 Pilot. Rob was wonderful I never felt pressured into getting anything I didn't want. He made sure my experience was hassle free. I would highly recommend seeing Rob and getting your next vehicle!!! More
Great place to buy a car! No high pressure sales, no games, just really pleasant salesman and best prices around! We went in late in the day on a Thursday, drove home in our No high pressure sales, no games, just really pleasant salesman and best prices around! We went in late in the day on a Thursday, drove home in our new car on Friday. Other dealerships couldn't even come close to the price we paid for our car. Rob Dawes was helpful, informative, patient, and friendly. A stress-free purchase! More
Very Good Customer Service I purchased a 2014 Honda CRV. Evan was the salesperson and he was very, very nice - he spent a few hours with me showing the car, test driving and ar I purchased a 2014 Honda CRV. Evan was the salesperson and he was very, very nice - he spent a few hours with me showing the car, test driving and arranging so I could take it off the lot that same day. I had to contact Evan a few days later about a minor concern with the car. I emailed the night before and he was in touch with me first thing the next morning. The problem was solved just a few hours later. I also very much liked the business manager Fred. Explained everything in detail and no pressure or pushing in regards to warranties. My average rating for quality of work has nothing to do with the people. Unfortunately, this is the 2nd car I purchased from a Lia dealer (the first being Nissian) that I had to bring back a few days later because the brakes needed work. That's frustrating when you think you won't have to deal with that stuff for awhile because you just purchased the vehicle. I will give credit to the dealerships for fixing the problem right away with no hassle. The service people were as friendly as Evan and Fred. It is just a little concerning that it occurred 2 times in a row at a Lia dealer. However, I have already passed that message to the general manager. More
Excellent Service and Good Deal Can't say enough good things about my leasing experience at Lia Honda in Colonie. Had been in several times test driving a new Honda CRV. Finally de Can't say enough good things about my leasing experience at Lia Honda in Colonie. Had been in several times test driving a new Honda CRV. Finally decided on a Touring model. The dealership did not have the color I wanted but it was there in 2 days. Wayne Balthazar was very helpful even when I came back because I did not understand how Bluetooth worked. Dominic gave me a good deal. Very pleased. More
Great Experience We tried several dealers. Salesman Jay Birnbaum was the best - a pleasure to work with. Very satisfied with our transaction and our new Honda Pilot! We tried several dealers. Salesman Jay Birnbaum was the best - a pleasure to work with. Very satisfied with our transaction and our new Honda Pilot! More
Outstanding!!! Although I was at Lia to have my 2012 CRV serviced, a beautiful dark blue 2016 CRV on display in the showroom caught my eye. Guess what? Thanks to m Although I was at Lia to have my 2012 CRV serviced, a beautiful dark blue 2016 CRV on display in the showroom caught my eye. Guess what? Thanks to my conversation with Dominic and the great trade-in, I drove that wonderful car home the same afternoon. Wayne Balthazard handled the sales with great care and concern. He made the transition and transaction easy and fast. Thank you, Wayne. So glad you are with Lia Honda. More